--- title: "HVAC Dispatch Software — AI Dispatcher | FieldCamp" url: "https://fieldcamp.ai/hvac-software/dispatch/" date: "2026-07-10T00:00:00.000Z" modified: "2026-07-19T00:00:00.000Z" type: "WebPage" resource: "https://fieldcamp.ai/hvac-software/dispatch/" timestamp: "2026-07-27T10:31:55.953Z" author: name: "FieldCamp Team" word_count: 4709 reading_time: "24 min read" summary: "Home https://fieldcamp.ai/ › HVAC Software https://fieldcamp.ai/hvac-software/ ›Dispatch HVAC · Dispatch HVAC dispatch software that runs the board it…" description: "HVAC dispatch software that assigns the right technician to every job by skill, zone, capacity, and drive time — with route optimization, live GPS, and a 30-day planning horizon. FieldCamp's AI runs the board itself." language: "en" --- [Home](https://fieldcamp.ai/)›[HVAC Software](https://fieldcamp.ai/hvac-software/)›Dispatch HVAC · Dispatch # HVAC dispatch software that runs the board itself — _and shows the reason for every assignment._ The right technician, the right route, decided in minutes — not held in one dispatcher's head. FieldCamp's AI dispatcher weighs skills, certifications, zones, capacity, and drive time for every job. It's the dispatch layer of FieldCamp's [HVAC software](https://fieldcamp.ai/hvac-software/) — same board, same data model as scheduling, CRM, and invoicing. [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)Watch the AI assign a live HVAC board on the call. 1,000 jobs assigned to 20 techs in under 2 minutes 30 days planning horizon, re-optimized live \~90% less time spent planning dispatch Dispatch · Wed, May 29 3 trucks · 9 visitsAI assigning ScheduledTimelineResourceMap Technicians 8 AM10 AM12 PM2 PM4 PM RK Riya K. Truck B · EPA 608 Univ. 88% full 11m 16m #1041AlvarezUrgent No-cool · 8:00–9:45 #1043Boyd AC tune-up · 10:15–12:00 #1046Tran Heat-pump swap · 12:45–3:30 DA Daniel A. Truck A · EPA Type II 63% full 9m 14m #1042Ortiz HP diag. · 9–10 #1044Shah IAQ install · 10:30–1:00 #1047Kim Plan visit · 2–3 PM MR Marco R. Truck C · EPA Type I 80% full 21m 12m #1040Weiss Tune-up · 8:00–9:15 #1045Fox No-heat · 10:00–11:30 #1048Diaz Furnace install · 12:15–3:45 Why Riya got the no-cool: EPA 608 Universal · already in Zone 2 · 11 min to her next stop · truck still has headroom. AI assigned the day · 1m 38s0 conflicts 4.8Capterra Runs the board for HVAC shops of every shape — or standalone on your current stack. ResidentialCommercialHigh-volumeEmergency-heavy1–200 trucks 01 How it works ## How HVAC dispatch works — _one lifecycle, one board._ Modern HVAC dispatching follows a repeatable lifecycle, whether a human or an AI runs it. FieldCamp runs all six stages on one board — and a dispatched job traces back through the same records, so nothing is re-keyed along the way. 1 Intake & triage ### Booked with its urgency A job is booked — by phone, online, or the [AI receptionist](https://fieldcamp.ai/hvac-software/ai-receptionist/) — with its equipment, location, and urgency. No-cool, no-heat, and gas calls are separated from routine work _before_ they hit the board. Triaged 2 Assignment ### Matched to the right tech The job is matched to a technician by skill and certification, location, availability, and priority — dispatched the moment it's ready, or held in a queue for planned assignment. Both are real dispatch modes, not a workaround. Assigned 3 Routing ### Sequenced to cut drive time The day's stops are ordered to minimize real drive time using live and historical traffic — with truck-friendly routing that respects height and weight limits. Routed 4 Notification ### Tech dispatched, customer told The technician gets the job on mobile; the customer gets an accurate ETA and an on-the-way text. No dispatcher phone tag on either side. Notified 5 Live dispatch ### The board absorbs the day GPS shows every truck. Ad-hoc jobs are inserted, delays absorbed, and an emergency reshuffles the board in seconds instead of wrecking it. Tracked 6 Completion ### Closed into the record The job closes into the customer and equipment record; [invoicing](https://fieldcamp.ai/hvac-software/invoicing/) and follow-up flow from the same data — nothing re-entered between intake, scheduling, and dispatch. Closed 02 What it is ## What is HVAC dispatch software? HVAC dispatch software centralizes scheduling, routing, and technician tracking to minimize drive time and maximize daily revenue — assigning the right technician to each job and keeping the office and field in sync. In practice it decides _who_ goes to _which_ job, _when_, and by _what_ route — with GPS tracking and automated technician notifications keeping everyone informed while it happens. It replaces the whiteboard, the spreadsheet, and the string of “where's my tech?” phone calls. Get it right and technicians drive less, complete more jobs, and customers get accurate ETAs; get it wrong and you burn fuel, idle techs, and lose after-hours calls to voicemail. The problem it solves: in a busy HVAC shop, demand is spiky and unforgiving. A heat wave triggers a flood of no-cool calls, an emergency has to jump the queue, and a single wrong assignment — a tech without the right certification, or one already across town — costs an hour of drive time and a frustrated customer. Manual dispatching depends on one person holding the whole schedule, and every tech's skills, in their head. Dispatch software turns that into a system. Why it's mission-critical for HVAC specifically: margins live and die on drive time and first-time-fix rate. A tech sent without the right part or skill means a second trip; a poorly sequenced route means fewer jobs per day. Dispatch is the single lever that most directly affects both. Scheduling vs dispatching — the distinction that matters. Scheduling decides _when_ a job happens; dispatching decides _who_ goes and in what route order. This page owns the _who_. For the _when_ — booking, capacity, reminders, and the recurring seasonal calendar — see [HVAC scheduling software](https://fieldcamp.ai/hvac-software/scheduling/). FieldCamp does both, on one board. The dispatch board. Every job, crew, and truck on one screen, in four views — Scheduled, Timeline, Resource, and Map. Each entry carries the job details, arrival window, assigned tech, and the customer and equipment record. Drag to override; the board updates live. AI-run dispatch. On FieldCamp the AI makes the assignment, optimizes the route, and can run the board autonomously on a schedule — the category none of the incumbent dispatch tools fill. Riya K. · this afternoon Re-optimizing 1:00 PM #1046Heat-pump swap · Tran4218 Maple Ave · unchangedIn progress 2:15 PM #1049No-cool · AlvarezUrgent96°F day · nearest qualified techInserted 3:30 PM #1043AC tune-up · BoydRoutine · new ETA texted was 2:15 4:45 PM #1047Plan visit · KimAgreement visit · new ETA texted was 3:30 Two visits re-sequenced · new ETAs texted · +0 min drive added. Emergency jumped the queue · re-optimized in 4s ### Who HVAC dispatch software is for Different shops buy dispatch software for different reasons. Here's where FieldCamp fits, segment by segment. For residential / high-volume teams FieldCamp — surge-proof AI keeps every tech full and rerouted through a heat wave, and books the job at the point of the call. For small businesses (1–7 trucks) FieldCamp — the AI runs the board, so no dedicated dispatcher is needed; the same system scales to multi-branch when you do. For commercial & construction FieldCamp — zones, contracts, purchase orders, multi-site properties, and preventive-maintenance routes on one board. For QuickBooks users FieldCamp — two-way [QuickBooks sync](https://fieldcamp.ai/hvac-software/quickbooks/) built in, so a dispatched, completed job posts without re-keying. For AI-native / autonomous dispatch FieldCamp — assigns 1,000 jobs to 20 techs in under two minutes, plans 30 days out, and runs autonomously on a schedule. The category the incumbents don't fill. ### From a whiteboard to an autonomous dispatcher Four ways HVAC shops dispatch today — and where each approach gives out. | Approach | How it works | Suitable for | The limitation | | -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- | | Manual dispatch (whiteboard / spreadsheet) | Jobs written down as they come in; the dispatcher assigns from memory and phone calls. | Very small shops (1–3 techs) with simple, local routes. | Depends entirely on one person — no routing optimization, no live visibility, high error rate, and total knowledge loss if that person is out. | | Basic scheduling software (calendar / board) | Jobs appear as cards on a digital board; the dispatcher drags them onto techs and time slots. | Small-to-mid shops that need shared visibility and history. | Assignment is still manual; no true route optimization or automated decisioning — the dispatcher remains the bottleneck. | | Rules-based / responsive dispatching | Configured rules (skills, zones, capacity) enforce who can take a job and suggest slots. | Growing shops with defined service areas and skill matrices. | Rules are rigid and need upkeep; optimization is limited; it doesn't learn or plan far ahead. | | AI / autonomous dispatching (FieldCamp) | The engine weighs skills, certifications, location, time windows, workload, capacity, traffic, and each tech's learned performance — it can assign 1,000 jobs to 20 techs in under two minutes, plan 30 days ahead, and re-optimize live. | Any shop that wants to remove the dispatcher bottleneck, cut drive time, and plan beyond a few days — residential, commercial, or both. | Needs clean data and a one-time model setup — best paired with a system that owns the data (see the data model below). | 03 Core capabilities ## Core capabilities of HVAC dispatch software — _the buyer's checklist._ Each capability below is what a serious buyer evaluates — every one handled natively in FieldCamp, on the same board and the same records. ### The dispatch board — four views Every job, crew, and truck on one screen in Scheduled, Timeline, Resource, and Map views. Each entry carries the job details, arrival window, assigned tech, and the customer and equipment record; drag to override and the board updates live. ### Skills & certification-based assignment Only techs with the right skill or certification for a job type can be assigned — EPA cert level, refrigerant handling, comfort with light commercial — so no CSR has to memorize the whole team's abilities. ### Capacity planning & conflict detection Availability parameters per job type, season, and zone — plus shift length and access-time limits — so slots are only offered when they can be served. Conflict detection flags any violation before it books. ### Route optimization, propose-then-confirm Sequences the day's stops against live and historical traffic, with truck-friendly routing that respects height and weight. The optimizer only _reorders_ a tech's visits — never adds or removes them — and your dispatcher applies or discards the proposal. ### Live GPS tracking Real-time truck positions on the Traccar telematics platform — movement history, stops, trips, and daily summaries, with a “Where is Mike?” last-known-position lookup for the office. Accurate ETAs come from where the truck actually is. ### Automated notifications Techs get their jobs on mobile; customers get ETAs, reminders, and on-the-way texts — no dispatcher phone tag, no “where's my tech?” calls stacking up at the office. ### Emergency & urgent routing No-cool, no-heat, and gas calls are detected and triaged at intake, then routed to the nearest qualified tech immediately — and the rest of the day re-optimizes around them instead of falling apart. ### Zone-based dispatching Service areas with their own days, arrival windows, and slot capacity — so a job across town never silently eats an hour of a tech's afternoon. ### Maintenance-agreement routes Recurring seasonal tune-ups are auto-scheduled and routed on the same records as your [maintenance agreements](https://fieldcamp.ai/hvac-software/maintenance-agreements/) — so the plan-visit backlog becomes planned routes, not a spring scramble. ### Dispatch modes & real labor cost Dispatch a job the moment it's ready, or hold it in a queue for planned assignment — a real setting, per your operation. Assignment also accounts for and tracks overtime cost, so the board optimizes against real labor cost, not just distance. 04 The assignment engine ## How the AI assigns technicians — _route-first, on purpose._ For every job, the engine weighs seven factors a seasoned dispatcher holds in their head — then makes the assignment in seconds, with the reasoning visible on the card. 01 Skills & certifications EPA cert level, equipment comfort, per job type 02 Location & route where the truck is, and what the detour costs 03 Time window the arrival window promised to the customer 04 Workload balance who's at 88% and who's at 63% 05 Zone slot capacity service areas with their own days and windows 06 Shift length & access time conflict detection flags any violation 07 Learned tech performance ML patterns — real pace, adapted per tech The stance Route-first, not revenue-first a fuller day carries the revenue One factor deserves the italics: learned technician performance. The engine learns each tech's real patterns — the tech who works slower but bills every hour, the one who's fastest on heat pumps — and adapts assignments to how your team actually performs, not how a rulebook says they should. And it optimizes route-first, not revenue-first — deliberately. Revenue-first dispatching — a documented complaint about ServiceTitan's Dispatch Pro — sends a tech across town because a job bills a little more, and burns the difference in windshield time. FieldCamp optimizes the route and lets the fuller day carry the revenue. The human stays in the loop where it counts. Route optimization is literally propose-then-confirm: the optimizer reorders a technician's visits to cut travel time and total driving distance — it only reorders, never adds or removes a visit — returns the new route and its stats, and your dispatcher applies or discards it before any visit time changes. Or take the human out of the overnight. Set the dispatcher to run on a schedule — Sunday at 9 PM, plan the whole queue — and it plans 30 days ahead, not three. A weather overlay puts the forecast in the calendar and prompts reschedules before the storm does. 1,000 jobs across 20 techs in under two minutes, every assignment with a visible reason. Route proposal · Riya K. Reorders only Current route 96 mi · 2h 41m drive time today Proposed 71 mi · 1h 58m −43 minutes of driving 1Plan visit · Maple Avewas 3rd 2No-cool · Downtownwas 1st 3AC tune-up · Zone 2was 4th 4Heat-pump diag. · Riversidewas 2nd Apply routeDiscard No visit time changes until your dispatcher applies it. Truck-friendly · live + historical traffic ### AI vs manual vs rules-based | | Manual board | Rules-based | FieldCamp AI dispatcher | | ------------------- | --------------------- | --------------- | ------------------------- | | Who assigns | A person, from memory | Rules + a human | The AI, automatically | | Route planning | None | Limited | Optimized on every change | | Planning horizon | Today | A few days | 30 days | | Emergency reshuffle | Rebuild by hand | Manual | Instant re-route | | Learns over time | No | No | Yes — ML per technician | | Dispatcher required | Yes | Yes | No | 05 The HVAC bottleneck ## The service-manager bottleneck — _fixed at the point of booking._ In most HVAC shops, every schedule change routes through one service manager. CSRs can't book independently, so customers wait on hold while someone walks over to check the board. FieldCamp's fix: the AI surfaces the optimal customer-and-technician slot in real time, at the point of booking — so the CSR books it on the call and bypasses the manager entirely. It's the single change that most improves an HVAC dispatch operation: intake stops queuing behind one person's judgment, and the board stays optimal anyway, because the same engine that plans the day suggested the slot. And when the call comes at 9 PM, the [HVAC answering service](https://fieldcamp.ai/hvac-software/answering-service/) books against the same live board — so after-hours emergencies become dispatched jobs, not voicemails. Booking · on the call Live slot CA No-cool · Mrs. Alvarez Downtown · Zone 2 · urgent On call AI Best slot · today 3:30 PM Riya K. · 11 min from her last stop Suggested OK Booked by the CSR No service-manager check needed Confirmed TX ETA text queued “Riya is on the way” · 3:12 PM Auto Slot surfaced while the customer is on the line 06 Benefits & limits ## What software-driven dispatch changes — _and where it doesn't._ The honest version of the benefits list — including the limitations to plan for, because assignment quality is only as good as the data underneath it. What you gain * Reduced drive time — optimized routes mean less fuel and more billable hours per tech per day. * More jobs per day — tighter sequencing and capacity planning fit more work into the same trucks. * Higher first-time-fix — the right skill and the right parts on the first visit; fewer wrong-tech callbacks. * No single point of failure — the schedule survives when the dispatcher is out; the knowledge lives in the system, not one head. * Better customer experience — accurate ETAs, reminders, and on-the-way texts, sent automatically. * Recovered revenue — emergencies and after-hours calls get booked and dispatched instead of lost to voicemail. The straight talk * Garbage in, garbage out — assignment quality depends on accurate skill, zone, and capacity data. * AI dispatch needs a one-time model and data setup to reflect your business — we do it with you on the onboarding call. * Very small shops with trivial routes may not need optimization yet — a two-tech operation covering one zip code can wait. 07 Your stack ## Keep your system. _Add the dispatcher._ The AI Dispatcher is a connectable add-on: run it as the brain of FieldCamp, or standalone on top of ServiceTitan, Jobber, Salesforce, or Microsoft Dynamics. Your records stay where they are; the dispatching gets smarter. Standalone on your current stack. Not ready to switch platforms? The dispatcher runs on top of ServiceTitan, Jobber, Salesforce, or Dynamics — no rip-and-replace, no migration project, and the board still fills itself. QuickBooks, both ways. Completed, dispatched jobs post through the [QuickBooks integration](https://fieldcamp.ai/hvac-software/quickbooks/) — invoices, payments, and records, with no re-keying between the board and the books. Telematics-grade GPS. Live tracking runs on the Traccar platform — positions, movement history, stops, trips, and daily summaries — so ETAs and the operator view come from where the trucks actually are. Live map · 3 trucks Tracking B Truck B · Riya K. En route · I-10 E ETA 3:24 A Truck A · Daniel A. On site · 44 Oak Ct On site C Truck C · Marco R. Stopped · supply house · 12 min Stopped ? “Where is Mike?” Last known · 5th & Main, 2:41 PM Found ETA texted from the truck's real position 08 Compare ## FieldCamp vs ServiceTitan _Dispatch Pro._ Grounded in FieldCamp's product analysis and publicly reported user complaints — framed on capability and philosophy, not a price sheet. | Capability | FieldCamp AI Dispatcher | ServiceTitan Dispatch Pro | | ----------------------------- | --------------------------------------------------------- | ------------------------------------------------------------------------------------------- | | Planning horizon | 30 days — plans the whole queue ahead | 3 days | | Optimizes for | Route efficiency — a fuller day per truck | Revenue — documented complaints of techs sent across town for a marginally higher-value job | | AI at the point of booking | Yes — the CSR books the AI-suggested slot on the call | No — changes route through the dispatch desk | | Data model | Fully customizable — location → unit → equipment → client | Rigid, one-size-fits-all | | Runs standalone on your stack | Yes — on ServiceTitan, Jobber, Salesforce, or Dynamics | No — closed ecosystem | | Learns technician patterns | Yes — ML-learned pace and behavior per tech | Assignment weights, centrally configured | The philosophical difference: Dispatch Pro optimizes each assignment for revenue inside a closed suite; FieldCamp optimizes the whole board for route efficiency on a data model you shape — and shows the reason behind every card. Pricing conversations happen on a demo, scoped to your shop. 09 How to choose ## How to choose HVAC dispatch software — _seven factors._ Whichever tool you evaluate — including ours — weigh it against these. If the demo can't show an answer, the board will still be run by a person. 01 ### Team size & growth A 2-truck shop and a 50-tech contractor need different levels of automation — pick software that scales without a re-platform. 02 ### Residential, commercial, or both Commercial needs POs, contracts, multi-site, and zone routing; residential needs speed and memberships. Choose one that adapts to both. 03 ### Emergency volume If a large share of jobs are urgent, prioritize triage at intake and instant re-routing — not just a board. 04 ### Integration needs Does it sync with QuickBooks and your phone and calendar stack? Can it run on top of your current system if you're not ready to switch? 05 ### Planning horizon Do you plan same-day, or do maintenance contracts require weeks of forward planning? Most tools stop at about three days. 06 ### Dispatcher availability No dedicated dispatcher? Favor AI that runs the board for you instead of software that assumes someone is driving it all day. 07 ### Budget model Per-tech add-on fees and five-figure implementations are common in this category — ask what's included before you compare anything. 10 The foundation ## Built on a customizable data model — _so the AI understands your shop._ Dispatch runs on FieldCamp's data model — think Airtable or Salesforce, for field service: custom objects and a schedulable location → unit → equipment → client hierarchy. That's why the AI understands _your_ HVAC business, and why it fits residential, commercial, or both. One pipeline, one set of records: a service request — from online booking or the office — becomes a job, the job generates its visits, and the AI dispatches the visits. An approved [estimate](https://fieldcamp.ai/hvac-software/estimating/) starts the same chain. Nothing is re-entered between intake, scheduling, and dispatch, and the same records double as the [HVAC CRM](https://fieldcamp.ai/hvac-software/crm/) — the dispatched job, the equipment it touched, and the customer's history live on one record the CSR, the dispatcher, and the tech all see. It's also why the same board dispatches two trucks or two hundred techs. Start on the out-of-box HVAC template; as you grow, reshape the objects, fields, statuses, and workflows underneath — add a refrigerant-certification field to your technicians, and skills-based assignment now dispatches on _your_ skill matrix, not a preset list. Same system, no re-platform — see how the [customizable data model](https://fieldcamp.ai/customizable-data-model/) works. Custom objects, your vocabulary. Job types, zones, crews, refrigerant logs — model what your shop actually runs, without a developer. Customize the data, and the dispatcher behaves like your business. The same model powers the whole [HVAC software platform](https://fieldcamp.ai/hvac-software/) — so an assignment decision already knows the property, the system, and the plan. Locationthe property · residential or multi-site commercial Unit → Equipmentmain floor · rooftop · furnace, AC, heat pump Client & historyevery visit rolls up to the record AI dispatcherassigns on your real records 11 Glossary ## The dispatch terms that matter. Dispatching vs scheduling Dispatching decides who goes and in what route order; scheduling decides when a job happens. Dispatch board The single screen holding every job, crew, and truck — in Scheduled, Timeline, Resource, and Map views. Route optimization Reordering a technician's stops to minimize real drive time, using live and historical traffic. First-time-fix rate The share of jobs completed on the first visit — driven by sending the right skill with the right parts. Capacity planning Availability rules per job type, season, and zone, so slots are only offered when they can be served. Zone-based dispatching Service areas with their own days, arrival windows, and slot capacity. Planning horizon How far ahead the dispatcher plans — most tools stop at about 3 days; FieldCamp plans 30. Autonomous (AI) dispatch An AI agent that makes assignments and optimizes the plan on a schedule, without a human running the board. 12 FAQ ## HVAC dispatch software, _answered._ What is HVAC dispatch software? HVAC dispatch software centralizes scheduling, routing, and technician tracking to minimize drive time and maximize daily revenue — assigning the right technician to each job and keeping the office and field in sync. It replaces the whiteboard, the spreadsheet, and the string of “where's my tech?” phone calls with one live board. How does HVAC dispatching work? It follows a repeatable lifecycle: a job is booked with its equipment, location, and urgency (intake and triage); it's matched to a technician by skill, certification, location, availability, and priority (assignment); the day's stops are sequenced to minimize drive time (routing); the tech and the customer are notified with an ETA; GPS-tracked live dispatch absorbs delays and emergencies; and the completed job closes into the record for invoicing and follow-up. What's the difference between scheduling and dispatching? Scheduling decides when a job happens; dispatching decides who goes and in what route order. FieldCamp does both on one board — a scheduled job is already assignable, because the calendar and the dispatcher share one data model. What's the best HVAC dispatch software? It depends on how the assignment is made. Mainstream FSM boards (ServiceTitan, Housecall Pro, Jobber) give you a drag-and-drop board a person fills; rules-based tools add skill and zone constraints. FieldCamp is the AI-native option: the engine weighs skills, certifications, location, time windows, workload, capacity, and learned technician performance, assigns 1,000 jobs to 20 techs in under two minutes, and plans 30 days ahead. Is there HVAC dispatch software for small business? Yes — for a 1–7 truck shop the practical difference is that FieldCamp's AI runs the board, so no dedicated dispatcher is needed. The owner stops being the routing brain, and the same system scales to multi-branch without a re-platform. How does AI dispatch cut drive time? Three ways: assignments favor the qualified tech whose route the job actually fits (route-first, not revenue-first); the optimizer re-sequences each tech's stops against live and historical traffic, with truck-friendly routing; and zone rules keep jobs inside serviceable areas so a slot across town never silently eats an afternoon. How does it handle emergency calls? Urgent work — no-cool, no-heat, gas — is triaged at intake, before it hits the board, and routed to the nearest qualified technician immediately. The rest of the day then re-optimizes around the insertion instead of falling apart. Does it do route optimization and GPS tracking? Yes. Route optimization is propose-then-confirm: the optimizer reorders a technician's visits to cut travel time — it never adds or removes visits — and your dispatcher applies or discards the proposal. Live GPS runs on the Traccar telematics platform: real-time positions, movement history, stops, trips, and daily summaries, with last-known-position lookups for the office. Does it integrate with QuickBooks or ServiceTitan? Both. QuickBooks syncs two-way, so completed jobs, invoices, and payments post without re-keying. And the AI Dispatcher can run standalone on top of ServiceTitan, Jobber, Salesforce, or Microsoft Dynamics — your records stay put while the dispatching gets smarter. Do I need to replace my current system to use it? No. The AI Dispatcher is a connectable add-on: run it inside FieldCamp's full HVAC platform, or standalone on your existing stack. Shops that aren't ready to migrate keep their system of record and let the AI run the board on top of it. How much does HVAC dispatch software cost? Pricing depends on your team size, dispatch volume, and whether you run the full platform or the standalone dispatcher. Book a demo and we'll scope it to your shop — fifteen minutes, on a live board. How is FieldCamp's AI dispatch different from ServiceTitan Dispatch Pro? Four ways: FieldCamp plans 30 days ahead versus Dispatch Pro's 3; it optimizes route-first rather than revenue-first (the documented Dispatch Pro complaint is techs sent across town for marginally higher-value jobs); it surfaces the best slot at the point of booking so CSRs book without the service manager; and it runs on a fully customizable data model — standalone on your stack if you want it. 13 Related ## The rest of the HVAC platform. [HVAC Software — the hub →The whole platform this board belongs to — data model, scheduling, CRM, invoicing, payments.](https://fieldcamp.ai/hvac-software/)[HVAC Scheduling →The when: booking, capacity, reminders, and the recurring seasonal calendar — same board.](https://fieldcamp.ai/hvac-software/scheduling/)[Maintenance Agreements →The service plans behind the recurring visits the dispatcher routes automatically.](https://fieldcamp.ai/hvac-software/maintenance-agreements/)[AI Receptionist →Answers the call, triages the urgency, and books into a real slot — nights and heat waves included.](https://fieldcamp.ai/hvac-software/ai-receptionist/)[HVAC Estimating →Good-better-best quotes that become dispatchable jobs the moment they're approved.](https://fieldcamp.ai/hvac-software/estimating/)[HVAC Invoicing →The dispatched visit closes into a branded invoice — paid in the driveway, synced to accounting.](https://fieldcamp.ai/hvac-software/invoicing/) Get started ## See the board fill _itself._ Fifteen minutes. Watch the AI assign a live HVAC board — skills, zones, routes, and the reason behind every card — and reshuffle it when an emergency lands. [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)