Appliance Repair
Appliance repair software that knows every machine in every home — down to the serial number.
Property, appliances, and service plans — all first-class. AI dispatch, recurring maintenance, flat-rate estimates, invoicing, and payments in one platform — the appliance repair business software residential and light-commercial contractors actually run on.
Trusted by shops — single van to franchise.
01 The Appliance Repair data model
Every property, every appliance — structured, not a notes field.
FieldCamp ships an appliance repair layout the day you sign in: a Property → Appliance hierarchy with typed fields for make, model, serial, install date, and warranty — the appliance-level tracking the enterprise platforms reserve for enterprise contracts. It doubles as your appliance repair CRM software — every property, owner, and service plan on one record. Service history rolls up to each appliance automatically on its equipment record, and the moment a maintenance gap opens, FieldCamp flags it and drafts the win-back.
847 Cedar Lane
Austin, TX · Owner Sarah Kowalski
Essential maintenance · 1 visit / year
LG WM3900HBA
Washer · 847 Cedar Lane
Drum bearing replacement · Carlos M.
Door latch repair · drum seal · Priya K.
FieldCamp caught the gap. Warranty expired + 16 months since service — a maintenance visit was scheduled and a parts estimate drafted for approval.
Linked records
Each appliance links directly to its property. Open one address and see every machine, service plan, and visit — no searching through notes.
Typed fields
Appliance type, make, model, serial, install date, warranty expiry, service status — structured fields with real types, never a free-text dump.
Service history
Every visit rolls up to the appliance it touched. Gaps past your threshold raise a flag the tech sees on arrival.
Shared record views
One record per appliance — specs, service log, files — the same source your CSRs, dispatchers, and techs work from.
02 Lead & book
Every lead, every channel — answered and booked.
WhatsApp, SMS, Instagram, Google, web, and the phone land in one inbox. The AI receptionist answers in seconds, books by service area, and the lead arrives already matched to the property and appliances on file — so nothing slips and no call goes unanswered.
Sarah KowalskiNew
847 Cedar Lane · Essential plan
Sarah · 5m ago
03 Appliance repair scheduling & dispatch
Two minutes to fill the board. Then it shows its work.
FieldCamp is appliance repair scheduling software with an AI dispatcher that knows the van is 80% full before adding the next job. It assigns by tech skill — brand certification, refrigerant handling, comfort with commercial-grade units — plus zone, drive time, and capacity. Every card lands with a one-click reason. Reschedule a no-access or parts-delay call and it rebalances the rest of the day without breaking your other windows, and you can see exactly how the AI matched the job before you approve.
Auto mode fills the week the moment a job is created. Assist mode queues every assignment for your dispatcher to review.
| Tech | Van | AM | PM | Capacity |
|---|---|---|---|---|
CM Carlos M. | Van A · LG / Samsung cert. | Washer drum repair 8–10 AM 11m to next | Dryer belt replace 11–12 PM | $2.8K / $3.2K87% full |
PK Priya K. | Van B · Whirlpool / GE cert. | Fridge diagnostic 9–10 AM 8m to next | Oven element swap 1–2 PM | $1.7K / $3.0K57% full |
JR Jordan R. | Van C · Multi-brand | Plan visit 8–9 AM 18m to next | Dishwasher leak 11–12 PM | $2.1K / $3.0K70% full |
04 Appliance repair estimating software
Good, better, best — approved on the spot.
Build a good-better-best estimate from the flat-rate pricebook, attach the photo of the failed part, and let the customer approve and e-sign on the spot — it converts to an invoice in one tap. FieldCamp even drafts the quote from what the appliance record already knows. Not sure where to set your numbers? Run the parts and labor through our free service price calculator and labor cost calculator before you build the pricebook.
$340
Drum bearing replacement
$520
Bearing + 1-yr service plan
$1,240
LG replacement + install
LG drum bearing assembly (ACQ85131802)OEM partMk 30%

Drum seal + boot gasket
Repair laborHourly
Diagnostic feeFlat-rate
05 Appliance repair invoicing software
Invoice from the driveway. Paid before you pull away.
The visit auto-generates a branded invoice. Collect with Tap-to-Pay, ACH, card, or Apple Pay, auto-charge the card on file for plan customers, and watch it sync to QuickBooks — no double entry, no chasing checks. Need something to start from today? Grab our free appliance repair invoice template.
Bill to
Sarah Kowalski
847 Cedar Lane, Austin TX
Due
Jun 10, 2026
Drum Bearing Replacement
LG WM3900HBA · ACQ85131802
Drum seal + boot gasket
Repair labor included
Diagnostic fee
Flat-rate · LG WM3900HBA
Tap to Pay on iPhone
$291.19
847 Cedar Lane · INV-2187
Secured by Stripe
06 Appliance repair maintenance software
Maintenance plans that actually get scheduled.
FieldCamp is the appliance repair maintenance software that turns service plans into scheduled, recurring revenue. Service plan is a first-class field on the property — Active, Lapsed, or None. Plan visits get scheduled automatically; lapsed plans land in the win-back queue. The win-back drafts and reminders run on the AI Workflow Builder, so a lapsed plan triggers the follow-up without anyone remembering to send it. The AI receptionist knows the plan when they call, and so does the tech in the van.
Recurring billing, visit chains, and reminder texts are built in — not bolted on through a third-party automation.
412
Active
34
Lapsed
289
No plan
Premium · 2 visits/yr
148 properties · 10 due this month
Essential · 1 visit/yr
264 properties · 39 due this month
Lapsed > 6 months
34 properties
07 Capabilities
Everything an appliance repair shop runs on, on one platform.
Reporting, mobile, accounting, and compliance — the rest of the appliance repair business software a repair company runs on, woven into the same property and appliance records. No swivel-chair between five tools. Track every part on the truck with built-in inventory management so a fridge compressor swap never stalls for a missing part.
Reporting & ask-the-data
- ·Business health dashboard
- ·Ask-the-data chat (plain English)
- ·Tech-by-tech revenue + close-rate
- ·Live job-margin + capacity metrics
- ·Membership & recurring-revenue view
Mobile & field
- ·iOS + Android app — offline-safe
- ·GPS tracking + on-my-way text
- ·Photos + notes attached to the appliance
- ·Time tracking + clock-in by job
- ·Works in the basement with no signal
Pricebook & accounting
- ·Flat-rate pricebook (OEM parts + labor)
- ·Margin rules + live supplier pricing
- ·Customer financing offered inline
- ·QuickBooks sync (Online + Desktop)
- ·Two-way payouts + deposits
Compliance & custom objects
- ·Brand certification tracking per tech
- ·Warranty registration + recall log
- ·Parts-on-order status per appliance
- ·Any custom field, object, or workflow
- ·Same dispatch board, same reports
08 Why it matters
Three reasons appliance repair shops switch. And stay.
Every property has a history.
When the call comes in, the tech sees every appliance, every service visit, every warranty on that address — without scrolling through a notes field. Diagnoses get faster. Repair-vs-replace recommendations get smarter.
Maintenance plans pay for themselves.
Plan status is a real field, not a tag. Visits chain. Lapsed plans land in a win-back queue. The AI receptionist upsells the right plan based on the appliance age it can see.
Built around your shop, not theirs.
Need brand cert tracking, warranty registration, or parts-on-order logs? Add a custom object — same engine, same dispatch board, same reports. It's the appliance repair field service software that scales from a one-van shop to a multi-brand franchise, with no separate compliance product to license. If you're weighing the move, see what an AI dispatcher actually is and read why AI dispatching beats traditional dispatch software for a small shop. It's the same all-in-one field service management software thousands of trades run on — see how it transforms field service operations.
09 The other trades we run
Same platform. Every trade you touch.
10 FAQ
Common questions appliance repair owners ask.
Appliance repair software is the all-in-one system that runs an appliance repair business — scheduling and dispatching technicians, tracking every property and the appliances installed there, sending estimates and invoices, processing payments, and reporting on the health of the business. As all-in-one appliance repair business software, it replaces separate scheduling, CRM, estimating, and invoicing tools. FieldCamp is appliance repair software built around a real data model: every property holds appliance records with make, model, serial, install date, warranty expiry, and a full service history. That structure makes diagnoses faster, maintenance plans easier to sell, and recurring revenue more predictable.
Yes — FieldCamp is appliance repair maintenance software. Service plan is a first-class field on the property — Active, Lapsed, or None — not a tag bolted on. When a plan is active, visits chain automatically on the recurrence you set (once a year, twice a year, quarterly), so appliance repair maintenance scheduling runs itself. Reminder texts go out 48 hours before. Lapsed plans land in a win-back queue with the AI receptionist primed to renew them when the customer calls in.
The best appliance repair scheduling software fills the board the way a seasoned dispatcher would — matching each job to the right technician by brand certification (LG, Samsung, Whirlpool, GE), service zone, van capacity, customer time window, and drive time, not just dropping pins on a calendar. FieldCamp's AI dispatcher does that in about two minutes and shows the reasoning behind every assignment, so the schedule the whole shop trusts is built before the first van rolls.
The best appliance repair dispatch software fills the board considering everything a real dispatcher weighs — tech brand certifications, service zones, van capacity in dollars and jobs, customer time windows, and drive time between stops. FieldCamp's AI Dispatcher does that in two minutes and shows the reasoning behind every assignment. You can run it on Auto (it assigns the moment a job is created) or Assist (every assignment queues for review).
Yes — that's the heart of how FieldCamp models appliance repair. Each property holds appliance records with Appliance type (Washer, Dryer, Refrigerator, Oven, Dishwasher, Microwave, and more), Make, Model, Serial, Install date, Warranty expiry, and a Service status pill (Good, Due soon, Overdue). Service history rolls up automatically; gaps over a configurable threshold trigger a warning the tech sees on arrival.
FieldCamp's custom-objects engine lets you add technician brand certification records, warranty registration logs, parts-on-order status, and repair notes as objects on the same platform — same reports, same dispatch board, same audit trail. You don't need a separate compliance product; the data lives next to the property and appliance it relates to.
Yes — estimates with good-better-best proposals, flat-rate pricebooks, photo-attached line items, and e-signature; invoices generated from the field with branded templates; payments via Tap-to-Pay, ACH, credit card, and Apple Pay; financing offered inline; and QuickBooks Online + Desktop sync. Invoices auto-charge for service-plan customers.
Appliance repair field service management software is the all-in-one system that connects the office (scheduling, CRM, invoicing) to the field (mobile app, GPS, photos, payment). FieldCamp is built to fit shops from a one-van operation to a multi-brand franchise. The data model and AI dispatch scale; pricing starts at $25/user/month and we set up your data model with you on the onboarding call.
Get started
Want the best appliance repair software built around your shop?
Fifteen minutes. We'll spin up your data model — your service plans, your appliance types, your dispatch rules — on the call.