--- title: "Home Care Scheduling Software" url: "https://fieldcamp.ai/sg/home-care-scheduling-software/" date: "2026-08-05T08:24:18+00:00" modified: "2026-09-30T05:46:47+00:00" type: "WebPage" resource: "https://fieldcamp.ai/sg/home-care-scheduling-software/" timestamp: "2026-09-30T05:46:47+00:00" author: name: "Jeel Patel" word_count: 3280 reading_time: "17 min read" summary: "Home Care Scheduling Software Singapore" description: "Home care scheduling software for Singapore. Build recurring caregiver rosters, dispatch by travel time, capture visit check-ins, and invoice in SGD." keywords: "home care scheduling software singapore" language: "en" schema_type: "WebPage" --- # Home Care Scheduling Software _Published: August 5, 2026_ _Author: Jeel Patel_ ~~ # Home Care Scheduling Software Singapore The right carer at the right home. Matched, not remembered. **Home care scheduling software for Singapore’s home-visit care teams.** Match the right nurse or carer to each home by required skill, zone, who’s available, and real travel time, driving by default and, where enabled, MRT and bus travel time via OneMap. Run recurring visit plans for months, capture photo and signature sign-off at the door, keep client records on one system, and invoice private-pay visits in SGD with GST. [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/fieldcamp-for-singapore)From a single-team agency to a multi-zone provider. We configure it around your operation. ![](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/svgviewer-png-output-1.png)![](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/svgviewer-png-output-1.png)![](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/svgviewer-png-output-1.png)![](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/svgviewer-png-output-1.png)![](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/svgviewer-png-output-1.png)**4.8/5** on G2 **Built for Singapore’s home-visit care teams** — matched by skill, zone, availability, and real travel time, from a single-team agency to a multi-zone home-care provider. Built for Home Nursing Home Medical Personal Care Allied Health Medical Escort ## What Home Care Scheduling Software Does Overview ## Everything a home-care operation runs on. In one system. Home care scheduling software rosters the right care professional to each patient’s home, runs recurring visit plans, captures proof the visit happened, and bills for it. FieldCamp matches every visit by skill, zone, availability, and travel time, keeps the visit record and client details in one place, and invoices private-pay visits in SGD with GST. It is the operations layer under home care, not a clinical or EMR system. ## Home Care Scheduling Software Singapore: Matching Carers by Skill, Zone, and Travel Time 01 [AI Dispatcher](/sg/ai-dispatcher/) Visit Matching ### The right visitor. The right home. Matched, not remembered. A home-nursing wound dressing, a physiotherapy session, and a showering visit are not interchangeable, and neither are the people who do them. FieldCamp’s AI Dispatcher matches each visit by [required skill](https://docs.fieldcamp.ai/ai-dispatcher/skills-and-hierarchical-skills), [zone](https://docs.fieldcamp.ai/ai-dispatcher/service-areas-and-zones), who’s available, and the travel time between homes, so a visit that needs a nurse is offered to someone who holds that skill, kept inside the right zone, and sequenced so nobody crosses the island and back between two stops. Because many SG carers and nurses travel between homes by MRT and bus, the dispatcher factors driving travel time by default and, where you enable it, Singapore public-transport travel time via OneMap, not driving alone. It matches by required skill; it is a scheduling tool, not a licensing check, and never matches by the language a worker speaks. Bishan zone · Tuesday morning routeRecurring visit plan · 3 visits · 1 carer per skill Skill, zone & travel time *9 AM1011121 PM* Wound dressingNursing PhysiotherapyPhysio Personal careCare *Three homes, one Bishan run — ordered by travel time, not by who was free first* | Visit | Care professional | Skill matched | Travel | Status | |---|---|---|---|---| | **Wound dressing**Home nursing · 9–11am~~ | **Priya R.**~~Registered Nurse~~ | ~~✓ Home Nursing | — | En route | | **Post-stroke physiotherapy**Allied health · 11–1pm~~ | **Daniel Lee**~~Physiotherapist~~ | ~~✓ Physiotherapy | 8 min | Scheduled | | **Showering & mobility**Personal care · 1–3pm~~ | **Siti A.**~~Care aide~~ | ~~✓ Personal Care | 11 min | Scheduled | Swipe the table sideways for skill, travel time and status A physiotherapy visitIs never offered to a carer without that skillContinuity of carerPreferred carer is weighted, so Mdm Tan sees familiar faces Skill, zone, availability, and travel time are all real inputs the dispatcher solves for. It factors driving by default and, where enabled, Singapore public-transport (MRT and bus) travel time via OneMap. ## Home Care Scheduling Software Singapore: [Recurring Visit Plans](https://docs.fieldcamp.ai/job-management/recurring-jobs) 02 Recurring Visit Plans ### A care plan that runs for months. Set once. Care Plan #CP-238 · Mdm Tan · BishanRecurring visit plan · repeats weekly · review due 30 Sep Active ⟳ **Repeats weekly · 11 visits per week** Set once in March · 132 visits generated so far · no weekly re-entry~~ **Visit typeMTWTFSS** Home nursing~~Priya R. · 9–11am~~ ~~9am — 9am — 9am — — PhysiotherapyDaniel Lee · 1–3pm~~ ~~— 1pm — — — — — Personal careSiti A. · 8–10am~~ ~~8am 8am 8am 8am 8am 8am 8am *Home nursing* *Physiotherapy* *Personal care* Next-of-kin asks for a Saturday visitAdded to the plan — every future Saturday followsCarer unavailable one weekThat visit is reassigned; the plan itself is untouched✦ Visits generate automatically for the life of the plan. Nobody rebuilds the roster every Monday. Home care is recurring by nature, and rebuilding the same week in a spreadsheet is where coordinators lose their evenings. Set the pattern once and FieldCamp generates the visits for as long as the plan runs. When a visit [cancels last-minute](/sg/blog/reduce-no-shows/), your coordinator can re-optimise the route and fill the gap, reusing the slot for another visit that fits the same skill and zone. It is a re-optimisation you trigger, not an automatic reshuffle, so a person stays in control of who moves where. You can model the plan itself as a Care Plan record so visits, notes, and history sit against one client. ## Home Care Scheduling Software Singapore: Mobile Visit Sign-Off and WhatsApp Intake 03 Visit Sign-Off & Intake ### Sign-off at the door. Not on paper in the office. Photo and signature sign-off is captured on the phone the moment the visit ends, attached to the visit record with the GPS-stamped clock in and out times, so nobody is driving a paper visit note back to the office to be retyped. A signed, time-stamped, photographed visit is the proof your office, your billing, and the family can all trust. And when a new request comes in over [WhatsApp](/sg/blog/whatsapp-booking-system-for-service-companies/), it lands as intake in a unified inbox instead of a personal chat thread the coordinator has to remember to action. Visit #V-5192 · Wound dressingHome nursing · Priya R. (RN) · Mdm Tan, Bishan Completed & signed Clock in / out | Clocked in | **9:04 am** | |---|---| | Clocked out | **9:41 am** | | On-site time | **37 min** | ◎ GPS-stamped at the doorstepPhotos attached *Dressing* *Wound site* Signature · captured on the carer’s phone Signed by next-of-kin Tan Wei Ling · daughter · 9:41 am, 30 Jul 2026~~ Visit note · dictated, not typed ~~ *▶* 0:22~~ Wound clean, no signs of infection. Dressing changed. Advised daughter on keeping it dry. ~~Transcribed to the visit record Next-of-kin asked on WhatsApp“Add a Sat visit?” → landed in your inbox as a requestPaperwork driven back to the officeNone ## Home Care Scheduling Software Singapore: [Client and Family Portal](https://docs.fieldcamp.ai/online-booking/how-to-set-up-your-customer-portal-for-self-service-scheduling-and-documents) 04 Client & Family Portal ### A portal the family can actually see. Shared over WhatsApp. Family portal · Mdm TanShared with next-of-kin · read-only WhatsApp link active What the family sees ♥ **Mdm Tan · Bishan**Care Plan #CP-238 · active~~ Next visit**Wed, 9–11am**With**Priya R. (RN)**Last visit**Mon · signed**Attached**2 photos** Recent visits *Wound dressing · signed~~Mon 28 Jul~~* *Personal care~~Sun 27 Jul~~* *Physiotherapy~~Tue 22 Jul~~* Invoice INV-1043SGD · GST itemised How they got in — no app, no password reset TW Tan Wei Ling · daughter+65 9188 32XX ⋮ ✦ Portal link Hi Wei Ling, here’s your mother’s care portal — next visits, visit notes and invoices, updated automatically: fieldcamp.ai/p/mdm-tan 9:45 AM✓✓ Got it, thank you. Can we add a Saturday visit? 10:02 AM I’ve sent that to the care team as a request — they’ll confirm today. 10:02 AM✓✓ Family logins to manageNone — one link, shared on the channel they already useRequests from the portalArrive as requests, not as changes to the plan Families want to know who is coming, when, and what happened last time, and right now they get it by phoning your coordinator. FieldCamp gives each client a web portal with the next visit, who is assigned, the visit history, and invoices. You share it as a tokenised link that opens cleanly from WhatsApp, so a daughter overseas can check in without adding another call to your coordinator’s morning. ## Home Care Scheduling Software Singapore: [How It Works](https://docs.fieldcamp.ai/job-management/understanding-visits) 05 How Home-Care Visits Run ### From intake to signed visit. Four steps, no spreadsheet. 01 #### Client & care plan set up once Patient or client, care plan, and address recorded as records, with the recurring visit pattern set against them, not re-entered per visit. 02 #### Visits match themselves The AI Dispatcher offers each visit to a carer by skill, zone, availability, and travel time, driving or MRT and bus via OneMap. 03 #### Sign-off at the door The carer captures a photo, a signature, and a voice note on the mobile app, with GPS-stamped clock in and out on the record. 04 #### Invoice & family in the loop Private-pay visits invoice in SGD with GST from the visit, and the family portal shows the next visit and history. ## Home Care Scheduling Software Singapore: Capabilities 06 Home Care Scheduling Capabilities ### Everything a home-care team needs. Nothing it doesn’t. Skill, zone & travel-time matching The AI Dispatcher offers each visit to someone with the right skill, in the right zone, who is available, sequenced by travel time, driving by default and, where enabled, Singapore public-transport (MRT and bus) time via OneMap. Not by whoever is free, and not by language spoken. Recurring visit plans Daily or weekly care plans generate their visits automatically for months, so the roster is not rebuilt by hand every week. Photo & signature sign-off Captured on the phone at the home, attached to the visit with GPS-stamped clock in and out times. The paper visit note goes away. Client & family web portal Upcoming visit, who is coming, visit history, and invoices, on a tokenised link that shares cleanly over WhatsApp. GST invoicing in SGD Bill private-pay visits in SGD with GST itemised straight from the visit, synced to Xero or QuickBooks, so admin is not re-keying the same visit twice. Payment is collected after the visit. WhatsApp intake & one inbox New requests and family messages land in a unified inbox as visit intake, instead of scattered across coordinators’ personal WhatsApp. Custom care records Model a Patient or Client, a Care Plan, and a Property or Address as first-class records, with the fields your operation actually uses. Records, not a clinical EMR. Multilingual communication A multi-language interface, plus voice-to-text so a carer can dictate a note rather than type it. A comms feature for a multilingual patient base, separate from how visits are matched. Re-optimise & fill the gap When a visit cancels, your coordinator re-optimises the route and back-fills the slot in the dispatcher. Dispatcher-triggered, never an automatic reshuffle. ## Home Care Scheduling Software Singapore: Who It’s For 07 Who It’s For ## The teams that visit homes all day. Home-nursing teams, home-medical (doctor home-visit) practices, home-personal-care providers running showering, toileting, and mobility support, allied-health teams doing physiotherapy and occupational therapy at home, and medical-escort operators. If your care coordinators run recurring visits to patients’ homes across the island, FieldCamp is the field-operations layer under that work. **Built for the environment SG home care operates in.** Singapore home-based care sits under MOH’s Healthcare Services Act (HCSA), and much of it is coordinated and funded through the Agency for Integrated Care (AIC) under programmes like Home Nursing and Home Personal Care. FieldCamp speaks this world: it helps you schedule visits, capture sign-off, and keep records. To be clear, it does not determine your HCSA licensing, decide AIC subsidy eligibility, or act as a compliance gate. Those stay with you and the regulators; FieldCamp is the operations tool you run inside them. ## Home Care Scheduling Software Singapore: Why It Matters 08 Why It Matters ## Three things change immediately. 01 #### The right visitor, matched not remembered. Skill, zone, availability, and travel time are checked when the visit is assigned, not left to a coordinator holding it all in their head. 02 #### Care plans that run for months. Recurring visits generate automatically, and a last-minute cancellation is re-optimised and back-filled instead of leaving a hole in the day. 03 #### Families in the loop, admin out of WhatsApp. A signed, photographed visit and a portal the family can see replace the calls, the paper notes, and the retyping the next morning. ## How a Home-Care Visit Runs Across the Full FieldCamp Platform 09 Inside The FieldCamp Ecosystem ### One enquiry. The whole platform moves. Where each part of FieldCamp does its job on a single home-care visit, from the first family message to the invoice, no tool handoffs in between. 01 #### [AI Receptionist](https://docs.fieldcamp.ai/inbox/ai-receptionist-setup-and-deployment) A family WhatsApps or calls to arrange care. The [AI Receptionist](/sg/ai-receptionist/) captures the enquiry so no after-hours request goes unanswered. 02 #### [AI Dispatcher](https://docs.fieldcamp.ai/ai-dispatcher) The visit is matched to a carer by skill, zone, availability, and travel time, driving or MRT and bus via OneMap. 03 #### Recurring Visit Plans The visit runs on the care plan’s cadence; the carer captures photo and signature sign-off at the door. 04 #### [Workflows & AI Agents](https://docs.fieldcamp.ai/workflow-automation/workflows-overview) A workflow you set up sends the visit reminder to the family. [AI Agents](/sg/ai-agents/) can chase an overdue invoice or send the weekly summary. 05 #### Invoicing Private-pay visits invoice in SGD with GST on sign-off and sync to Xero or QuickBooks. Visit reminders are a workflow automation you set up, not a self-firing AI agent. Each step is a real part of the FieldCamp platform, not a separate tool to wire up. ## FieldCamp Integrations for Singapore Home-Care Providers 10 Integrations ### Works with the tools you already run. FieldCamp connects to your accounting, inbox, calendar, and messaging, so a home-care visit doesn’t turn into double entry. Set up under Settings → Apps & Integrations. ![quickbox-integration](https://cms.fieldcamp.ai/wp-content/uploads/2025/11/quickbox-integration.svg "QuickBooks")![Xero](https://cms.fieldcamp.ai/wp-content/uploads/2026/03/Xero.webp "Xero")![](https://cms.fieldcamp.ai/wp-content/uploads/2025/02/workwave-icon.png "Wave")[Accounting ](https://docs.fieldcamp.ai/integrations/connect-quickbooks-xero-and-wave-to-fieldcamp)→ QuickBooks · Xero · Wave — two-way invoice & payment sync ![stripe-ic-ind](https://cms.fieldcamp.ai/wp-content/uploads/2025/09/stripe-ic-ind.png "Stripe")[Payments ](https://docs.fieldcamp.ai/payments/connect-stripe-for-online-payments-fieldcamp)→ Stripe — online card payments, collected after the visit ![gmail-ic](https://cms.fieldcamp.ai/wp-content/uploads/2025/09/gmail-ic.png "Gmail")![Outlook](https://cms.fieldcamp.ai/wp-content/uploads/2026/03/Outlook.webp "Outlook")![Google_Calendar_icon-id](https://cms.fieldcamp.ai/wp-content/uploads/2025/09/Google_Calendar_icon-id.png "Google Calendar")[Email & Calendar ](https://docs.fieldcamp.ai/integrations/connect-gmail-and-outlook-to-fieldcamp-setup-guide)→ Gmail · Outlook · Google Calendar — inbox & schedule sync ![](https://cms.fieldcamp.ai/wp-content/uploads/2026/04/whatsapp.svg "WhatsApp")![](https://cms.fieldcamp.ai/wp-content/uploads/2026/06/chat-square-svgrepo-com-1.svg "SMS")[Messaging ](https://docs.fieldcamp.ai/integrations/fieldcamp-whatsapp-setup)→ WhatsApp · SMS — family comms + AI Receptionist [See all integrations in the docs →](https://docs.fieldcamp.ai/integrations) ## Related FieldCamp Industry Software for Singapore 11 Related Industries ## The rest of the trades we run. [Aircon](/sg/aircon-software/) Servicing & M&E. [Cleaning](/sg/cleaning-business-software/) Commercial & residential. [Pest control](/sg/pest-control-software/) NEA VCO-ready logging. [Facilities management](/sg/facilities-management-software/) Multi-service portfolios. [HDB & condo maintenance](/sg/hdb-condo-maintenance-software/) Town councils & MCSTs. [Plumbing](/sg/plumbing-software/) Drain & leak callouts. [Engineering & maintenance (M&E)](/sg/engineering-maintenance-software/) Installation & servicing contracts. [refrigeration and cold-room software](/sg/refrigeration-software/) Cold rooms & chillers ## Home Care Scheduling Software Singapore: Frequently Asked Questions 12 Home Care Scheduling Software FAQ ## Questions home-care operators actually ask. **What is home care scheduling software?** Home care scheduling software is the system a home-nursing, home-medical, or home-personal-care provider uses to roster the right care professional to each patient’s home, run recurring visit plans, capture proof that the visit happened, and bill for it. FieldCamp does this for Singapore teams: the AI Dispatcher matches each visit by required skill, zone, availability, and travel time, recurring visit plans generate the rota for months, photo and signature sign-off with GPS-stamped clock in and out verify the visit at the door, families get a web portal, and private-pay visits are invoiced in [SGD with GST](/sg/blog/gst-ready-invoicing-for-field-service/). It is the operations layer under home care, not a clinical or EMR system. **How does FieldCamp decide which nurse or caregiver to send to each home?** The AI Dispatcher matches each home visit to a care professional by four real inputs: the required skill (home nursing versus therapy versus personal care), the zone the home sits in, who is actually available for that slot, and the [travel time between homes](https://docs.fieldcamp.ai/calendar/route-optimization-in-fieldcamp). Nursing, therapy, and personal care are modelled as skills, so a visit that needs a registered nurse is offered to someone who holds that skill rather than whoever is free. It matches by required skill; it is a scheduling tool, not a licensing authority, so it does not certify or enforce a worker’s clinical credentials for you. **Can it schedule recurring home visits or a care plan that repeats for months?** Yes. A recurring visit plan is core to how FieldCamp works. Set the pattern once, for example a home-nursing visit every Monday, Wednesday, and Friday in a 9 to 11am window, and the visits generate automatically for as long as the plan runs, so your care coordinator is not rebuilding the same schedule week after week. You can model the plan itself as a Care Plan record so the visits, notes, and history sit against one client. **Can staff complete visit sign-off on their phone instead of on paper?** Yes. At the end of a visit the nurse or care associate [captures a photo and a signature](https://docs.fieldcamp.ai/estimates-invoices/signatures-on-estimates-and-invoices) on the FieldCamp mobile app, and it attaches to that visit record along with the GPS-stamped clock in and out times. The office sees the visit was completed without a paper note being driven back and retyped, and the record is there when a family member or your own quality team asks about it later. **How do we verify that a home visit actually happened?** Each visit carries its own proof: a GPS-stamped clock in and clock out at the home, plus the photo and signature captured on the mobile app at sign-off. Together that is a time-stamped, located, signed record that the visit took place and what was done, the proof your billing, your quality team, and a patient’s family can all rely on. FieldCamp is not tied to any government electronic-visit-verification scheme; this is proof of visit built from the clock in, location, photo, and signature already on the record. **Can patients’ families see upcoming visits and visit history?** Yes. Each client has a web portal showing the next scheduled visit, who is coming, the visit history, and invoices. You share it as a [tokenised link](https://docs.fieldcamp.ai/online-booking/customer-visit-tracking-eta-links), which works cleanly over WhatsApp, so a daughter overseas or a next-of-kin can check what is happening without phoning your coordinator every time. **What happens when a visit is cancelled last-minute?** When a visit falls through, your coordinator can re-optimise the affected route and fill the gap in the AI Dispatcher, reusing the freed slot for another visit that fits the same skill, zone, and travel window. It is a [dispatcher-triggered re-optimisation](https://docs.fieldcamp.ai/ai-dispatcher/handle-late-jobs-and-cancellations) you run, not an automatic reshuffle that happens on its own, so a person stays in control of who gets moved where. **Does it plan routes for travel time between homes, including MRT and bus?** Yes. The AI Dispatcher factors travel time between homes when it sequences a route, so a care professional is not sent across the island and back between two visits in the same zone. It factors driving travel time by default and, where you enable it, Singapore public-transport (MRT and bus) travel time via OneMap. That fits home-care teams whose caregivers and nurses get between homes on the MRT and bus rather than by car, so the schedule reflects how they actually travel. **Can we invoice private-pay visits in SGD with GST and sync to accounting?** Yes. Invoices are raised in SGD with GST calculated automatically at your configured rate, itemised straight from the visit or quote, so tracked visit time flows into the line items instead of being re-keyed. Invoices sync to [Xero](https://docs.fieldcamp.ai/estimates-invoices/tax-settings) or QuickBooks, which keeps your admin out of double entry into a separate accounting system. Payment is collected after the visit is done, not before dispatch. **Can our team communicate with patients and families in different languages?** Yes, for communication. The interface is available in multiple languages, and voice-to-text lets a care professional dictate a visit note rather than type it. This is a communication feature for a multilingual patient base, and it is separate from how visits are matched: FieldCamp assigns visits by skill, zone, availability, and travel time, not by the language a worker speaks. **Can we use the PSG grant for this?** Singapore SMEs adopting eligible digital solutions may be able to offset part of the cost through the [Productivity Solutions Grant (PSG)](/sg/blog/psg-grant-field-service-software/), administered by Enterprise Singapore. FieldCamp’s PSG application is currently in progress and we are not yet on the approved solution list, so confirm current eligibility with Enterprise Singapore or your FieldCamp contact before you budget around it. ## Want the right visitor at every home? [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/fieldcamp-for-singapore)One dispatcher that matches skill, zone, availability, and travel time. Recurring visit plans that run themselves. Sign-off at the door and a portal the family can see. --- _View the original post at: [https://fieldcamp.ai/sg/home-care-scheduling-software/](https://fieldcamp.ai/sg/home-care-scheduling-software/)_ _Served as markdown by [Third Audience](https://github.com/third-audience) v3.6.1.1_ _Generated: 2026-09-30 05:46:48 UTC_