---
title: "FieldCamp vs BigChange"
url: "https://fieldcamp.ai/uk/fieldcamp-vs-bigchange/"
date: "2026-10-09T07:10:09+00:00"
modified: "2026-10-09T07:10:54+00:00"
type: "WebPage"
resource: "https://fieldcamp.ai/uk/fieldcamp-vs-bigchange/"
timestamp: "2026-10-09T07:10:54+00:00"
author:
name: "Komal Gurbani"
word_count: 1402
reading_time: "8 min read"
summary: "Home›FieldCamp vs BigChange"
description: "BigChange vs FieldCamp for UK field service firms: AI dispatch, call answering, contracts and pricing compared. Checked October 2026."
keywords: "BigChange vs FieldCamp"
language: "en"
schema_type: "WebPage"
---
# FieldCamp vs BigChange
_Published: October 9, 2026_
_Author: Komal Gurbani_
[Home](/)›FieldCamp vs BigChange
Compare · FieldCamp vs BigChange
# FieldCamp vs BigChange: *know the price before you sign*
BigChange is strong on vehicle tracking and fleet. FieldCamp is AI-native: it answers the phone, plans the diary and chases the follow-ups, with a written quote in pounds before you commit.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)[See the side-by-side ↓](#vj-compare)**Life on BigChange**Trustpilot UK
- No published prices
- “NO option to get out of the contract”
- Onboarding that runs on for months
- AI behind a platform upgrade
**Life on FieldCamp**What changes
- A written quote in pounds before you sign
- Monthly or annual billing
- AI Dispatcher and AI receptionist live today
- Your own job types, stages and workflows
BigChange points are taken from public reviews and BigChange’s own website, October 2026. Sources are listed below.
FieldCamp vs BigChange: the short answer
BigChange suits fleet-heavy UK service firms that want vehicle tracking, dashcams and an offline app from one supplier. FieldCamp suits firms that want AI to answer calls and plan the diary today, with a written price in pounds before signing and monthly or annual billing. BigChange doesn’t publish prices, and its contracts renew automatically.
Last updated 9 October 2026 · Sources: [BigChange pricing](https://www.bigchange.com/pricing) · [Trustpilot reviews](https://www.trustpilot.com/review/bigchange.com) · [Capterra UK reviews](https://www.capterra.co.uk/software/149479/bigchange)
01Why firms switch
## Why UK firms look beyond BigChange
BigChange has a long feature list. Reviewers’ complaints are mostly about contracts, onboarding and extras.
### A price you can see first
BigChange doesn’t publish prices, and its contracts renew automatically. FieldCamp gives you a written quote in pounds, with monthly or annual billing.
### AI that works now
BigChange’s AI needs the Lightning upgrade, and most of its roadmap is still rolling out. FieldCamp’s AI Dispatcher and AI receptionist are live today.
### Fewer surprises on the bill
Choose the AI add-ons you want and set a hard cap on usage, so the bill doesn’t creep up through the year.
02Side by side
## How FieldCamp compares to BigChange
BigChange details are from its own website and public reviews, checked on 9 October 2026.
| | BigChange | FieldCamp |
|---|---|---|
| Best for | Fleet-heavy firms that want tracking and jobs together | Firms that want AI to run the phone and the diary |
| Scheduling | Drag-and-drop; AI optimisation on the roadmap | AI Dispatcher allocates and explains every job |
| AI call answering | Not listed on its site | Live: answers 24/7 and books jobs in |
| Vehicle tracking | Built in; dashcams and fuel cards extra | Engineer location from the mobile app |
| Mobile app | iOS and Android, works offline | iOS and Android; no offline working mode |
| Accounting | Xero and Sage | Xero, QuickBooks, Wave |
| Pricing | Not published; contracts renew automatically | Written quote in pounds; monthly or annual |
[See FieldCamp on your jobs](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)03Common questions
## What teams ask *before switching from BigChange*
### Why wait for AI scheduling on a roadmap?
BigChange lists real-time AI schedule optimisation as part of its Lightning upgrade. FieldCamp’s AI Dispatcher already plans the diary by skills, area and travel time, and shows why.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**AI Dispatcher · Wednesday’s suggestions**Sample data**Boiler breakdown · 14 Elm Grove, SK4**Dan W. · 10:00–12:00AllocatedGas Safe on recordSK patch11 min away**EICR · 3 Mill Lane, M20**Priya S. · 13:30–15:30AllocatedElectrical testing skillM20 patch**Water through the ceiling · 8 Kings Rd, M21**Moved: James R. after his 09:00UrgentNearest free engineer2 visits re-orderedAssist mode: the office signs off or changes each one.
### Who picks up when the office has gone home?
FieldCamp’s AI receptionist picks up 24/7, checks the postcode, books the job into the diary and puts a gas smell straight through to whoever’s on call.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**AI receptionist · last night**Sample data**21:47 · No hot water, combi showing EA**Existing customer, SK4 · booked Thu 08:00–10:00Booked**22:30 · Caller can smell gas**Your safety wording read, then put through to the on-call engineerPut through**23:10 · Landlord, tenant’s leaking tap**Tenant’s number and access notes added to the jobJob created3 calls handled while the office was closed.
### What should be agreed before signing?
Reviewers describe three-year terms and no way out. With any supplier, get the term, the notice period and the cost of AI in writing. FieldCamp puts all three in the quote.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**Before you sign anything, ask**Checklist | Question | FieldCamp |
|---|---|
| How long is the term? | Monthly or annual |
| Is the price in writing? | Yes, in pounds |
| What does the AI cost? | Add-ons you choose |
| Can AI usage run away? | No, hard cap you set |
Ask every supplier the same four questions.
04Pricing
## How each one prices *your firm*
BigChange asks you to request pricing. Before you sign, ask about the term, the notice period and the AI upgrade.
BigChange
### Price on request
No published price list
- **All plans** include CRM, scheduling, the mobile app, tracking, quotes and invoices.
- **Paid extras** include AI dashcams, fleet and fuel cards.
- **Contracts** renew automatically; reviewers describe three-year terms.
FieldCamp
### Quoted in pounds, for your setup
A written quote before you sign
- **Monthly or annual billing,** your choice.
- **AI add-ons you choose,** not a forced upgrade.
- **AI usage** has a hard cap you set.
Get **the term, the notice period and the cost of AI** in writing from any supplier. FieldCamp puts all three in a written quote in pounds.
05Where FieldCamp goes further
## Beyond the basics, *what FieldCamp adds*
Both cover jobs, quotes and invoices. These are the capabilities that change the day-to-day, and where BigChange stands on each today.
### An AI receptionist that books the job
Answers 24/7, checks the postcode and books the job into the diary, with emergencies put through to whoever’s on call.
In BigChange: not listed on its site
### AI dispatch, live today
The AI Dispatcher plans the diary by skills, area and travel time, and shows its reasoning on every job.
In BigChange: AI optimisation on the Lightning roadmap
### QuickBooks and Wave, as well as Xero
Invoices and payments sync with the accounts package the business already uses.
In BigChange: Xero and Sage listed
### A price in writing before you sign
Monthly or annual billing, quoted in pounds.
In BigChange: price on request, contracts renew automatically
“Being able to automate invoices was one of the main reasons for moving away from our last software.”
DH**Dawn Hutchinson**, PreventiPest · Liskeard, Cornwall[Read the story →](/customers/preventipest/)
75
visits a month on one calendar
Auto
invoices when a visit is done
★ 4.8
rating on G2
06Not ready to switch?
## Keep BigChange for now, *test the AI on your jobs*
Export a week of jobs from BigChange, import them into the standalone AI Dispatcher and see how it would have planned your week. Nothing changes in BigChange while you look.
[Try AI Dispatcher](https://dispatcher.fieldcamp.ai)[How the import works](https://docs.fieldcamp.ai/ai-dispatcher/importing-jobs-csv)**BigChange**Export a week of jobs. →**AI Dispatcher**Plans it by skills, area and travel time. →**Your engineers**See the diary it would have built. 07Switching
## Moving from BigChange to FieldCamp
You don’t have to stop work to switch.
### Map your operation
On the demo we walk through your job types, engineers and workflows, and set FieldCamp up around them.
### Bring your data over
We help you move customers, sites, assets and open jobs from BigChange exports, and connect Xero or QuickBooks.
### Time it to your renewal
Check your BigChange notice period, run both side by side, then move the diary over.
[Plan your switch](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)08FAQ
## FieldCamp vs BigChange FAQ
**Is FieldCamp a good BigChange alternative?**
If you want AI to plan the diary, answer calls and chase follow-ups, with a clear price before you sign, yes. If vehicle tracking, dashcams and an offline app come first, BigChange is strong there.
**Who owns BigChange?**
BigChange, founded in Leeds in 2013, was acquired by Simpro Group in October 2024. Simpro Group also owns Simpro, AroFlo and ClockShark.
**How much does BigChange cost?**
BigChange doesn’t publish prices; you request a quote. Its terms say services renew automatically, and Trustpilot reviewers describe three-year contracts. FieldCamp is quoted in pounds, with monthly or annual billing.
**Does BigChange have AI?**
BigChange Lightning is its AI layer, with agents such as JustAsk, JobReady and JobScribe, and AI schedule optimisation on its roadmap. It needs the Lightning platform upgrade.
**Does FieldCamp work offline?**
FieldCamp is cloud-based. The mobile app copes with brief drops in signal, but there’s no offline working mode.
**Can FieldCamp’s AI Dispatcher plan jobs from BigChange?**
There’s no live BigChange connector. Export your jobs from BigChange as a spreadsheet and import them into the standalone AI Dispatcher to see how it would plan your week.
FieldCamp vs BigChange
## See the price *before you sign.*
Bring a typical day of jobs. On a demo we run it through the AI Dispatcher and show you the diary, the reasons behind it and a written quote in pounds.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
---
_View the original post at: [https://fieldcamp.ai/uk/fieldcamp-vs-bigchange/](https://fieldcamp.ai/uk/fieldcamp-vs-bigchange/)_
_Served as markdown by [Third Audience](https://github.com/third-audience) v3.6.1.1_
_Generated: 2026-10-09 07:10:54 UTC_