---
title: "FieldCamp vs ServiceM8"
url: "https://fieldcamp.ai/uk/fieldcamp-vs-servicem8/"
date: "2026-10-09T07:10:11+00:00"
modified: "2026-10-26T07:49:41+00:00"
type: "WebPage"
resource: "https://fieldcamp.ai/uk/fieldcamp-vs-servicem8/"
timestamp: "2026-10-26T07:49:41+00:00"
author:
name: "Komal Gurbani"
word_count: 1433
reading_time: "8 min read"
summary: "Home›FieldCamp vs ServiceM8"
description: "ServiceM8 vs FieldCamp for UK trades: job limits, Android, AI dispatch and call answering compared, with UK prices. Checked October 2026."
keywords: "ServiceM8 vs FieldCamp"
language: "en"
schema_type: "WebPage"
---
# FieldCamp vs ServiceM8
_Published: October 9, 2026_
_Author: Komal Gurbani_
[Home](/)›FieldCamp vs ServiceM8
Compare · FieldCamp vs ServiceM8
# FieldCamp vs ServiceM8: *for when you outgrow the job limit*
ServiceM8 is a great start for small trades. FieldCamp is AI-native: it plans every engineer’s day, answers the phone and books jobs in, and it isn’t priced by the job.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)[See the side-by-side ↓](#vj-compare)**Life on ServiceM8**Trustpilot UK
- A monthly job allowance, then an upgrade
- AI Office Agent Pro is a £29 add-on
- “Reporting is very limited”
- AI call answering needs a separate Phone plan
**Life on FieldCamp**What changes
- Not priced by the job
- Full apps on iPhone and Android
- Custom dashboards and reports
- An AI receptionist that books into the diary
ServiceM8 points are taken from public reviews and ServiceM8’s own website, October 2026. Sources are listed below.
FieldCamp vs ServiceM8: the short answer
ServiceM8 suits trades with a steady monthly job count. FieldCamp suits firms whose busy months go past a job allowance, or that need AI to plan every engineer’s day and answer calls. ServiceM8 prices by jobs per month, from £25 for 50 jobs plus VAT; FieldCamp isn’t priced per job.
Last updated 9 October 2026 · Sources: [ServiceM8 UK pricing](https://www.servicem8.com/uk/pricing) · [ServiceM8 company timeline](https://www.servicem8.com/uk/about-us) · [Trustpilot reviews](https://uk.trustpilot.com/review/servicem8.com)
01Why firms switch
## Why UK firms move on from ServiceM8
ServiceM8 works well until the busy months, the second planner and the after-hours calls arrive.
### Not priced by the job
Go over your ServiceM8 job allowance and you get seven days before you upgrade. FieldCamp isn’t priced per job, so a cold January doesn’t push you up a plan.
### Calls answered and booked in
ServiceM8’s AI Phone Agent needs a separate ServiceM8 Phone plan. FieldCamp’s AI receptionist answers 24/7 and books the job straight into the diary.
### The whole team’s day, planned
ServiceM8’s Auto Routing sorts one person’s route. FieldCamp’s AI Dispatcher allocates jobs across all your engineers and explains each decision.
02Side by side
## How FieldCamp compares to ServiceM8
ServiceM8 details are from its own website and public reviews, checked on 9 October 2026. For the full picture, see our [ServiceM8 review](/uk/reviews/servicem8/).
| | ServiceM8 | FieldCamp |
|---|---|---|
| Best for | Trades with a steady monthly job count | Firms that want AI to run the phone and the diary |
| Pricing | By jobs a month: £25 (50) to £269 (1,500+), ex VAT | Written quote in pounds; not priced per job |
| Phones | iPhone and Android (full Android app since 2026) | iPhone and Android apps |
| Scheduling | Booking suggestions and one person’s route | AI Dispatcher across all engineers, with reasons |
| AI call answering | Phone Agent on a separate Phone plan (£25 or £119) | AI receptionist that books into the diary |
| Reporting | Job and revenue reports, report builder | Custom dashboards and reports |
| Offline | Offline access, syncs later | No offline working mode |
[See FieldCamp on your jobs](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)[More ServiceM8 alternatives](/uk/alternatives/servicem8/)03Common questions
## What teams ask *before switching from ServiceM8*
### What happens in the busiest month?
On ServiceM8, going over the job allowance gives seven days before an upgrade. FieldCamp isn’t priced per job, so a busy winter doesn’t change the plan.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**A busy January on ServiceM8**Oct 2026| Jobs that month | Plan you need |
|---|---|
| Up to 150 jobs | Growing · £59 |
| 200 jobs | Premium · £119 |
| 600 jobs | Premium Plus · £269 |
ServiceM8 UK prices, ex VAT, October 2026. FieldCamp isn’t priced per job.
### Can the whole team’s day be planned, not just one route?
Yes. FieldCamp’s AI Dispatcher weighs skills, areas, workload and travel time across every engineer, suggests who goes where and shows why.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**AI Dispatcher · Wednesday’s suggestions**Sample data**Boiler breakdown · 14 Elm Grove, SK4**Dan W. · 10:00–12:00AllocatedGas Safe on recordSK patch11 min away**EICR · 3 Mill Lane, M20**Priya S. · 13:30–15:30AllocatedElectrical testing skillM20 patch**Water through the ceiling · 8 Kings Rd, M21**Moved: James R. after his 09:00UrgentNearest free engineer2 visits re-orderedAssist mode: the office signs off or changes each one.
### Does AI call answering need a separate phone plan?
On ServiceM8, the Phone Agent needs Phone Connect Plus or Unlimited. FieldCamp’s AI receptionist picks up 24/7, checks the postcode, books the job into the diary and puts a gas smell straight through to whoever’s on call.
[Book a demo →](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
**AI receptionist · last night**Sample data**21:47 · No hot water, combi showing EA**Existing customer, SK4 · booked Thu 08:00–10:00Booked**22:30 · Caller can smell gas**Your safety wording read, then put through to the on-call engineerPut through**23:10 · Landlord, tenant’s leaking tap**Tenant’s number and access notes added to the jobJob created3 calls handled while the office was closed.
04Pricing
## How each one prices *a busy month*
ServiceM8’s entry price is low. What matters is your busiest month.
ServiceM8
### Priced by jobs, not people
From £25 a month for 50 jobs, plus VAT
- **Plans:** £59 for 150 jobs, £119 for 500, £269 for 1,500+.
- **Over the allowance:** seven days, then upgrade or wait for the reset.
- **Phone Agent** needs a Phone plan: £25 or £119 a month.
FieldCamp
### Quoted in pounds, for your setup
A written quote before you sign
- **Monthly or annual billing,** your choice.
- **AI add-ons you choose,** not a forced upgrade.
- **AI usage** has a hard cap you set.
200 jobs in a busy January means the **£119 Premium plan, not the £59 one,** plus a Phone plan for AI call answering.
05Where FieldCamp goes further
## Beyond the basics, *what FieldCamp adds*
Both cover jobs, quotes and invoices. These are the capabilities that change the day-to-day, and where ServiceM8 stands on each today.
### AI dispatch for the whole team
Jobs allocated across every engineer by skills, area, workload and travel time, with the reasons shown.
In ServiceM8: Auto Routing sorts one person’s day
### No job allowance
A busy month doesn’t push the business up a plan.
In ServiceM8: plans capped by jobs per month
### Assist or Auto
Sign off every allocation, or let routine work book itself in.
In ServiceM8: booking suggestions for the office to pick
### An AI receptionist included
Answers every call in your firm’s name, asks your questions and books the job into the diary.
In ServiceM8: the AI Phone Agent needs a separate ServiceM8 Phone plan
“Being able to automate invoices was one of the main reasons for moving away from our last software.”
DH**Dawn Hutchinson**, PreventiPest · Liskeard, Cornwall[Read the story →](/customers/preventipest/)
75
visits a month on one calendar
Auto
invoices when a visit is done
★ 4.8
rating on G2
06Not ready to switch?
## Keep ServiceM8 for now, *test the AI on your jobs*
Export a week of jobs from ServiceM8, import them into the standalone AI Dispatcher and see how it would have planned your week. Nothing changes in ServiceM8 while you look.
[Try AI Dispatcher](https://dispatcher.fieldcamp.ai)[How the import works](https://docs.fieldcamp.ai/ai-dispatcher/importing-jobs-csv)**ServiceM8**Export a week of jobs.→**AI Dispatcher**Plans it by skills, area and travel time.→**Your engineers**See the diary it would have built.07Switching
## Moving from ServiceM8 to FieldCamp
You don’t have to stop work to switch.
### Map your operation
On the demo we walk through your job types, engineers and workflows, and set FieldCamp up around them.
### Bring your data over
We help you move customers, sites, assets and open jobs from ServiceM8 exports, and connect Xero or QuickBooks.
### Run both, then switch
ServiceM8 has no lock-in, so pick a quieter week, run both side by side, then move the diary over.
[Plan your switch](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)08FAQ
## FieldCamp vs ServiceM8 FAQ
**Is FieldCamp a good ServiceM8 alternative?**
If busy months push you past your job allowance, or you want AI to plan the whole team’s day and answer calls, yes. For a small team with a steady job count, ServiceM8 does the job well.
**How much does ServiceM8 cost in the UK?**
ServiceM8 charges by jobs per month: £25 for 50 jobs, £59 for 150, £119 for 500 and £269 for 1,500+, plus VAT. The Phone Agent needs a Phone plan at £25 or £119 a month. FieldCamp is quoted in pounds and isn’t priced per job.
**Does ServiceM8 work on Android?**
Yes. ServiceM8 launched a full Android app in 2026, replacing ServiceM8 Lite. Some Android users still report features that work differently from the iPhone app, so test it on your team’s phones first. FieldCamp has iPhone and Android apps.
**Does ServiceM8 have an AI receptionist?**
ServiceM8’s Phone Agent answers FAQs, takes messages, sends booking links, submits bookings and transfers calls, on a Phone Connect Plus or Unlimited plan. FieldCamp’s AI receptionist books the job into the diary with the engineer the AI Dispatcher suggests.
**Does FieldCamp work offline?**
FieldCamp is cloud-based. The mobile app copes with brief drops in signal, but there’s no offline working mode.
**Does FieldCamp work with Xero?**
Yes. FieldCamp connects to Xero, QuickBooks and Wave, and takes card payments through Stripe.
FieldCamp vs ServiceM8
## Ready to *stop counting jobs?*
Bring a typical day of jobs. On a demo we run it through the AI Dispatcher and show you the diary, the reasons behind it and a written quote in pounds.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
---
_View the original post at: [https://fieldcamp.ai/uk/fieldcamp-vs-servicem8/](https://fieldcamp.ai/uk/fieldcamp-vs-servicem8/)_
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_Generated: 2026-10-26 07:49:42 UTC_