---
title: "Gas engineer software"
url: "https://fieldcamp.ai/uk/gas-engineer-software/"
date: "2026-10-13T09:12:54+00:00"
modified: "2026-10-28T06:54:59+00:00"
type: "WebPage"
resource: "https://fieldcamp.ai/uk/gas-engineer-software/"
timestamp: "2026-10-28T06:54:59+00:00"
author:
name: "Jeel Patel"
word_count: 2656
reading_time: "14 min read"
summary: "Home›Gas engineer software"
description: "Gas engineer software for UK firms: answers calls 24/7, repeats landlord gas safety checks yearly, suggests each engineer's day and invoices the letting agent."
language: "en"
schema_type: "WebPage"
---
# Gas engineer software
_Published: October 13, 2026_
_Author: Jeel Patel_
[Home](https://fieldcamp.ai/uk/)›Gas engineer software
Gas engineer software · UK
# Gas engineer software that picks up the breakdown calls and *keeps landlord checks on schedule*
FieldCamp answers your calls, brings landlord checks round every year, keeps every visit and invoice in one place and suggests each engineer’s day. One system for gas, heat pumps and getting paid.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)[See how it works](#vj-features)**Diary · Wednesday 14 January**InboxDiaryJobsQuotesInvoicesRecords08:0010:0012:0014:00**Dan W.**Gas Safe · SK*1*BreakdownNo hot water · SK4Landlord checkFlat 3 · SK3Boiler serviceSK2Gas fireSK4**Priya S.**Gas Safe · MBoiler serviceM20Combi swapM21 · quote acceptedLandlord checkM19**James R.**MCS · MHeat pump install, day 2M20 · with Priya ThuServiceM14BreakdownM13
#### Overnight
*2***21:47 · Breakdown booked**AI receptionist · Dan, 08:00**22:30 · No hot water**Booked Thu · call summary emailed*3***06:55 · Diary suggested**AI Dispatcher · 14 jobs ready to confirm*1***Each engineer’s day**, with every breakdown, service and landlord check in one diary.
*2***Calls answered overnight** by the AI receptionist and booked straight in.
*3***The day suggested before 7am** by the AI Dispatcher, for the office to confirm.
FieldCamp is AI-powered gas engineer software for UK gas and heating businesses. Its AI receptionist answers breakdown calls day and night and books them into your diary. Landlord gas safety checks (often called CP12s) are set up as yearly recurring jobs, and your office can send the tenant a reminder from the visit. Your gas certificate app produces the record; the job can note that it was issued and when. The AI Dispatcher suggests an engineer with the right skills in the right area for each job. Boiler replacement quotes with options, invoices and card payment links sit in the same system, synced to Xero or QuickBooks.
01What FieldCamp does
## Six things FieldCamp *takes off your plate.*
Pick the one that costs you the most time. Each one is shown below, step by step.
[AI receptionist](#vj-calls)
Answers breakdown calls day and night, or only out of hours, and books them into the diary.
See how it works
[Landlord gas safety checks](#vj-landlord)
Each check repeats every 12 months on the property.
See how it works
[Certificate checks on the job](#vj-records)
The job notes which record was issued and when, next to the visit and the invoice.
See how it works
[AI Dispatcher](#vj-dispatch)
Suggests an engineer with the right skills in the right area.
See how it works
[Boiler replacement quotes](#vj-quotes)
Survey on site, then a quote with options the customer chooses between online.
See how it works
[Invoices and payments](#vj-paid)
Card payment links, overdue reminders, and sync to Xero or QuickBooks.
See how it works
02AI receptionist
## Every breakdown call answered, *even when you’re under a boiler.*
FieldCamp’s AI receptionist picks up when you can’t, asks the questions you’d ask, and books the visit into your diary.
How FieldCamp handles it
1. *1***Answers with your own greeting,** around the clock or only out of hours, you choose.2. *2***Asks what’s wrong and where,** then books the visit into the diary.3. *3***Emails you a summary after each call,** so you know what came in while you were on the tools.
Speaks your callers’ language
Set the receptionist to English or one of nine other languages for your business. Tap one to see the sample call in it.
[See the AI receptionist](/uk/ai-receptionist/)
*1***Incoming call · 07:02**
Engineer on a job · AI receptionist answeringLiveHi, the boiler’s stopped. No heating and no hot water.Hola, la caldera se ha parado. No hay calefacción ni agua caliente.Bonjour, la chaudière s’est arrêtée. Plus de chauffage ni d’eau chaude.Hallo, der Heizkessel ist ausgefallen. Keine Heizung und kein Warmwasser.Olá, a caldeira parou. Não há aquecimento nem água quente.नमस्ते, बॉयलर बंद हो गया है। न हीटिंग है, न गर्म पानी।નમસ્તે, બોઈલર બંધ થઈ ગયું છે. હીટિંગ નથી અને ગરમ પાણી પણ નથી.你好，锅炉停了。没有暖气，也没有热水。もしもし、ボイラーが止まってしまいました。暖房もお湯も出ません。مرحبًا، توقفت الغلاية عن العمل. لا توجد تدفئة ولا ماء ساخن.*2*Sorry to hear that. What’s the address, and is there a code on the boiler display?Siento oír eso. ¿Cuál es la dirección y aparece algún código en la pantalla de la caldera?Désolé d’apprendre cela. Quelle est l’adresse, et un code s’affiche-t-il sur l’écran de la chaudière ?Das tut mir leid. Wie lautet die Adresse, und zeigt das Display am Kessel einen Code an?Lamento ouvir isso. Qual é a morada e aparece algum código no ecrã da caldeira?यह सुनकर खेद है। पता क्या है, और क्या बॉयलर की स्क्रीन पर कोई कोड दिख रहा है?એ સાંભળીને દુઃખ થયું. સરનામું શું છે, અને બોઈલરની સ્ક્રીન પર કોઈ કોડ દેખાય છે?很抱歉听到这个情况。请问地址是哪里？锅炉显示屏上有没有代码？それはお困りですね。ご住所と、ボイラーの表示画面にコードが出ているか教えていただけますか？يؤسفني سماع ذلك. ما العنوان، وهل يظهر رمز على شاشة الغلاية؟14 Elm Grove, SK4. It says EA229.14 Elm Grove, SK4. Pone EA229.14 Elm Grove, SK4. Il affiche EA229.14 Elm Grove, SK4. Da steht EA229.14 Elm Grove, SK4. Diz EA229.14 Elm Grove, SK4. उस पर EA229 लिखा है।14 Elm Grove, SK4. તેમાં EA229 લખ્યું છે.14 Elm Grove, SK4。显示 EA229。14 Elm Grove, SK4 です。EA229 と表示されています。 14 Elm Grove, SK4. يظهر الرمز EA229.I can book an engineer for 10:30 this morning. Shall I confirm that?Puedo reservar un técnico para las 10:30 de esta mañana. ¿Lo confirmo?Je peux réserver un technicien pour 10h30 ce matin. Je confirme ?Ich kann heute um 10:30 Uhr einen Techniker einplanen. Soll ich das bestätigen?Posso marcar um técnico para as 10:30 desta manhã. Confirmo?आज सुबह 10:30 बजे इंजीनियर बुक हो सकता है। क्या मैं कन्फ़र्म कर दूँ?આજે સવારે 10:30 વાગ્યે એન્જિનિયર બુક થઈ શકે છે. શું હું કન્ફર્મ કરું?我可以为您预约今天上午 10:30 的工程师。需要我确认吗？本日午前10時30分にエンジニアを手配できます。確定してよろしいですか？يمكنني حجز مهندس الساعة 10:30 صباح اليوم. هل أؤكد الحجز؟Yes please.Sí, por favor.Oui, s’il vous plaît.Ja, bitte.Sim, por favor.हाँ, कृपया।હા, કૃપા કરીને.好的，谢谢。はい、お願いします。نعم، من فضلك.*3*BookedToday 10:30 · Dan W.Job notesNo heat, no hot water · EA229Booked into the diaryCall summary emailed to youCall language: EnglishCall language: SpanishCall language: FrenchCall language: GermanCall language: PortugueseCall language: HindiCall language: GujaratiCall language: ChineseCall language: JapaneseCall language: Arabic03Landlord gas safety checks
## Landlord gas safety checks, *back in the diary every year.*
A landlord gas safety check, the CP12, is due every 12 months. In FieldCamp each one is a yearly recurring job on the property, so next year’s check is already in the diary and the invoice goes to the letting agent.
How FieldCamp handles it
1. *1***Set it once:** the annual gas safety check repeats every 12 months on the property.2. *2***Your office can send the tenant a reminder from the visit,** with a link to move it.3. *3***The agent gets the invoice,** while the job stays at the tenant’s address.
**Landlord gas safety check**PropertyFlat 3, 22 Park Ave, SK3*1*RepeatsEvery 12 monthsNext visitThu 3 Dec 2026 · 9–11am · Dan W.CustomerAmy Clarke (tenant)*3*Bill toHarbour LettingsDec 2026Dec 2027Dec 2028Text to tenant · sent from the visit*2*Hi Amy, a reminder that your annual gas safety check is on Thu 3 Dec, 9–11am. Need a different time? Change it here: fcmp.link/r/8k2A check done up to two months early keeps its renewal date, so you can book from month ten. From 15 December 2026 private landlords start registering on the new landlord database, so agents will want records on time.
04Certificate checks on the job
## Every check logged *before you leave site.*
Your engineer completes the record in your certificate app, then marks the job done with a signed job form, so the office knows it’s finished.
How FieldCamp handles it
1. *1***Check each appliance** on the phone: safe, at risk or immediately dangerous, with the action taken.2. *2***Sign on screen** before leaving site.3. *3***Mark the job done** and note which record was issued and when.
12:075G61%‹**Job Forms***3*Harbour Lettings · 14 Elm Grove›Job sign-off*1*Combi boiler, kitchen: safe to use *YesNoGas fire, lounge: safe to use *YesNo, at riskAction taken *Turned off, notice issued*2*Engineer signature *Save05Your own data
## Shape FieldCamp *around gas work.*
Every gas firm keeps its records a little differently. In FieldCamp you add your own records, fields and stages from settings, so appliances, letting agents and warning notices sit where your team expects to find them.
How FieldCamp handles it
1. *1***Add your own records,** such as an appliance list under each customer, with make, model, location and last check date.2. *2***Add fields to what’s already there,** such as the letting agent linked to each customer, or where the gas meter is.3. *3***Set your own stages,** such as warning notices moving from issued to fixed.
**Customer · Amy Clarke**PropertyFlat 3, 22 Park Ave, SK3*2*Letting agentHarbour LettingsGas meterUnder the stairs*1*Appliances · 3| Appliance | Location | Last check |
|---|---|---|
| Combi boilerWorcester Greenstar 30i | Kitchen | 4 Dec 2025 Safe |
| Gas hobBosch PGP6 | Kitchen | 4 Dec 2025 Safe |
| Gas fireValor Homeflame | Lounge | 4 Dec 2025 At risk |
Field types you can addTextNumberDateDropdownYes / NoCurrencyAddressLink to another record***3*Follow-ups**Your own stagesIssued 2Gas fire, lounge22 Park Ave · At riskCooker, kitchen8 Kings Rd · At riskPart ordered 1Boiler flue3 Oak Rd · Immediately dangerousFixed 1Gas hob9 Mill Court · Signed offEach notice is its own record, linked to the customer and the appliance it covers.
06AI Dispatcher
## The right engineer *on every job.*
FieldCamp’s AI Dispatcher plans the day for the whole team and shows why it suggested each engineer. The office signs off or changes each suggestion.
How FieldCamp handles it
1. *1***Matches skills to the job:** add each engineer’s skills, such as gas, unvented or MCS, and it suggests someone who has them.2. *2***Keeps jobs in the right area,** with the closest engineer first.3. *3***Re-plan the day in one click** when a breakdown comes in.
[See the AI Dispatcher](/uk/ai-dispatcher/)
**AI Dispatcher · today’s suggestions****Breakdown · 14 Elm Grove, SK4**Dan W. · 10:30–12:00ConfirmedGas skill*2*Closest in SK**Landlord check · 9 Mill Court**Priya S. · Thu 09:00Moved*3*Re-planned after the breakdown**Heat pump install · M20**James R. + Priya S. · Mon–WedSign off*1*MCS skillMulti-day jobAssist mode: the office signs off or changes each one.
07Boiler replacement quotes
## Boiler swap quotes *with options to choose from.*
Survey on site, then send a quote with options the customer chooses between online.
How FieldCamp handles it
1. *1***Survey on the phone:** flue route, gas run, cylinder and photos, captured on a form you set up.2. *2***Send a quote with options** from your price book, with a heat pump alongside when it fits. The customer accepts online and pays the deposit by card.3. *3***An accepted quote becomes the job,** ready to schedule.
*1***Survey · 14 Elm Grove, SK4**Existing boilerRegular, airing cupboardFlue routeHorizontal, rear wallGas pipe15mm, upgrade to 22mmCylinderRemove, convert to combi*BoilerFlueMeter***Quote Q-1042 · 14 Elm Grove, SK4****Good · combi conversion**£2,650From your price book · 7-year warranty*2***Better · combi + smart controls**£3,180From your price book · 10-year warrantyAccepted · deposit paid by card**Heat pump · air source**£10,400Less £7,500 Boiler Upgrade Scheme grant, if eligible*3*Accepted · job created, ready to schedulePrices include VAT. Accepted online by the customer.Boiler Upgrade Scheme: £7,500 towards an air or ground source heat pump, or £9,000 off the gas grid until 31 March 2027, through an MCS-certified installer. [GOV.UK](https://www.gov.uk/government/news/thousands-of-homes-will-be-eligible-for-9000-off-a-heat-pump)
08Invoices and payments
## Invoiced from the job, *chased when it isn’t paid.*
Every finished visit becomes an invoice, so evenings aren’t spent on paperwork.
How FieldCamp handles it
1. *1***Invoice with VAT** straight from the job. Customers pay by card from a link; agency invoices go to the agent.2. *2***An AI agent finds overdue invoices** and drafts the chase emails for you to approve.3. *3***Syncs to Xero or QuickBooks,** so the books match the jobs.
**Invoice INV-3051 · Harbour Lettings**PaidLandlord gas safety check · Flat 3£65.00Gas fire made safe, part£48.00VAT at 20%£22.60*1*Total£135.60Due30 NovPaid*2**3*Synced to XeroBilled to agent09Gas and heat pumps
## Gas today, *heat pumps when they fit.*
Heat pump and MCS installs are their own job types and skills, planned as multi-day jobs on the same customer and property record. Gas work stays the core of the diary.
Annual serviceLandlord checkBreakdownCombi swapGas fireCommercial cateringAir source heat pump installHeat pump service
1.04m
gas boiler installs notified in the year to September 2025. [Commons answer](https://westminsterbrief.co.uk/archive/pq/97199)
86%
of homes in England heat with gas. [Warm Homes Plan](https://www.gov.uk/government/publications/warm-homes-plan/warm-homes-plan-html)
10Compare
## How FieldCamp *compares.*
Most gas firms choose between a certificate app and a job management app. Here’s where FieldCamp fits, including when it isn’t the right choice.
| | Certificate app | Job management app | FieldCamp |
|---|---|---|---|
| Gas safety records | Yes, the core of the app | Yes, usually a template library | Works beside your certificate app; the job notes that the record was issued |
| Landlord renewals | Reminder emails | Recurring jobs | Yearly recurring jobs, invoice to the agent |
| Answering calls | No | Rarely, or as an add-on | AI receptionist 24/7, books into the diary |
| Planning the day | No | Drag and drop diary | AI Dispatcher suggests by skills and area, the office confirms |
| Quotes | Basic | Quote to invoice | Options from your price book, accepted online |
| Your data | Export varies | Export varies | Export plus an open API and webhooks |
| Not for you if | | | You need offline working, a ready-made certificate library or Sage |
See how FieldCamp compares with [Tradify](/uk/fieldcamp-vs-tradify/), [Powered Now](/uk/fieldcamp-vs-powered-now/), [Commusoft](/uk/fieldcamp-vs-commusoft/) and [Joblogic](/uk/fieldcamp-vs-joblogic/).
11Switching
## Set up *around your firm.*
You don’t have to stop work to switch.
### Bring your customers over
We import your customers and upcoming jobs from a spreadsheet or your old system’s export.
### Forms built with you
Job checklists and sign-off forms, set up to match how your engineers already work.
### Your data stays yours
Export whenever you like, or connect other tools through FieldCamp’s open API and webhooks.
“Being able to automate invoices was one of the main reasons for moving away from our last software.”
DH**Dawn Hutchinson**, PreventiPest, a UK compliance-visit business · Liskeard, Cornwall
75
visits a month on one calendar
0
residential invoices raised by hand
12Explore
## Explore FieldCamp *for UK firms*
### The AI
Answer calls 24/7 and plan the day.
- [AI receptionist](/uk/ai-receptionist/)
- [AI Dispatcher](/uk/ai-dispatcher/)
- [FieldCamp Voice](/voice/)
### Compare
How FieldCamp stacks up against the tools UK firms use.
- [FieldCamp vs ServiceM8](/uk/fieldcamp-vs-servicem8/)
- [FieldCamp vs Fergus](/uk/fieldcamp-vs-fergus/)
- [FieldCamp vs BigChange](/uk/fieldcamp-vs-bigchange/)
- [FieldCamp vs Simpro](/uk/fieldcamp-vs-simpro/)
### Pricing
Every plan runs the whole platform, quoted in pounds.
- [UK pricing](/uk/pricing/)
13FAQ
## Gas engineer software, *answered*
**Is there an official CP12 form?**
No. HSE says Gas Safe Register doesn’t produce its own landlord gas safety record. Any format is fine as long as it holds the details listed in regulation 36 of the Gas Safety (Installation and Use) Regulations 1998.
**What must a landlord gas safety record include?**
The date of the check, the property address, the landlord’s or agent’s name and address, each appliance and flue checked and where it is, any defect and the action taken, confirmation the safety checks were done, and the engineer’s name, signature and Gas Safe number.
**How quickly must tenants get the record?**
Existing tenants must get a copy within 28 days of the check. New tenants must get one before they move in. For lets under 28 days, a copy can be displayed in the property instead.
**Can a gas safety check be done early without losing the renewal date?**
Yes. Under regulation 36A, a check done up to two months before the deadline counts as done on the deadline date, so the renewal date stays the same.
**Can gas safety records be electronic?**
Yes. HSE accepts electronic records if they can be printed, are kept secure from loss and interference, and identify the engineer, for example with an electronic signature. Tenants can still ask for a paper copy.
**How long must gas safety records be kept?**
At least two years. If checks are done early under regulation 36A, the record is kept until two further checks have been carried out.
**What happens if a tenant won’t give access?**
The landlord must take all reasonable steps and keep a record of each attempt. In FieldCamp, each visit attempt and its notes stay on the job, so the agent has the trail.
**Are gas boilers being banned?**
Not in existing homes. The Future Homes Standard, which applies from 24 March 2027, means new homes will in practice need low-carbon heating. Boiler repairs, services and replacements carry on.
**What grant is there for heat pumps?**
The Boiler Upgrade Scheme gives £7,500 towards an air or ground source heat pump, or £9,000 for off-gas-grid homes until 31 March 2027. The installer must be MCS certified and applies for it.
**Does FieldCamp answer calls when engineers are on a job?**
Yes. The AI receptionist answers around the clock, books the visit into your diary and emails you a summary of the call.
**Does FieldCamp come with certificate templates?**
No. Your gas safety record, service record and warning notice come from your certificate app. FieldCamp sets up job checklists and sign-off forms with you, and the job notes which record was issued and when.
**Does FieldCamp work offline?**
FieldCamp is cloud-based. The mobile app copes with brief drops in signal, but there’s no offline working mode.
FieldCamp for gas engineers
## See a week of your gas work *run on FieldCamp.*
Bring a typical week of breakdowns, services and your agent list, and we’ll show you the diary and the yearly checks it sets up.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
---
_View the original post at: [https://fieldcamp.ai/uk/gas-engineer-software/](https://fieldcamp.ai/uk/gas-engineer-software/)_
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