---
title: "Pest control software"
url: "https://fieldcamp.ai/uk/pest-control-software/"
date: "2026-10-15T05:23:56+00:00"
modified: "2026-10-26T12:42:08+00:00"
type: "WebPage"
resource: "https://fieldcamp.ai/uk/pest-control-software/"
timestamp: "2026-10-26T12:42:08+00:00"
author:
name: "Jeel Patel"
word_count: 3101
reading_time: "16 min read"
summary: "Home ›Pest control software"
description: "Pest control software for UK firms: visit reports signed on site, bait point records, BRCGS and CRRU audit files, and VAT invoices synced to Xero."
language: "en"
schema_type: "WebPage"
---
# Pest control software
_Published: October 15, 2026_
_Author: Jeel Patel_
[Home ](/uk/)›Pest control software
Pest control software · UK
# Pest control software for audit-ready visits, *without the paperwork*
Every contract visit and call-out in one diary, the visit report signed on the technician’s phone, and the invoice sent to the company that pays.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)[See the challenges we solve](#vj-challenges)**Pest visit report***** Pest activity foundRodent, lowBait points checked*2*|
# | Point | Activity | Bait |
|---|---|---|---|
| 1 | BS-01 | None | 0 g |
| 2 | BS-04 | Bait taken | 200 g |
| 3 | IM-02 | Low | – |
Site manager signature**Invoice INV-2207**Bill To**Harbourside Foods Ltd (head office)**4 Wharf Road, Truro TR1Routine pest inspection£60.00Tax£12.00Total£72.00*3***Live call**Wasp nest · 13:12TranscriptSummaryCallerWasp nest under the eaves by the back door.
AI CSRBooked tomorrow 8–10am · summary emailed.
**FieldCamp · Workspace****Job #7054926**Harbourside Foods Ltd · Quay Street KitchenTOTAL VALUE**£95.40**VISITS**0 *of 7 scheduled***COMPLETION**0%**AMOUNT PAID**£0.00**DetailsVisitsLogsAssetsAttachmentsNotesBait points**Visits**+ Add VisitAll (7)Scheduled (6)Work in Progress (1)*1*| Date | Status | Assigned to |
|---|---|---|
| Oct 13, 2026 08:00 AM | Work in Progress | Jess T.Owen P. |
| Nov 10, 2026 08:00 AM | Scheduled | Jess T.Owen P. |
| Dec 8, 2026 08:00 AM | Scheduled | Jess T.Owen P. |
| Jan 5, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Feb 2, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Mar 2, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Mar 30, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
*1***Contract visits repeat** on their own schedule, every four weeks if you need.
*2***The visit report is filled in on site,** bait point by bait point, and signed.
*3***The invoice goes to the company that pays,** not the site.
The short answer
Pest control software is job management software for pest control firms. It books contract visits and call-outs into one diary, plans routes, records findings, bait point checks and products used on the technician’s phone, keeps visit reports ready for BRCGS and client audits, and invoices the company that pays.
FieldCamp is pest control software for UK pest control businesses. Routine inspections, biologist visits and four-weekly bait checks repeat in one diary with call-outs. Technicians complete the pest control risk assessment and visit report on their phone, with photos and a signature, and email it from site. Bait stations are kept as records on each site, documents sit in the site’s files for a BRCGS audit, and invoices go to the company that pays, synced to Xero or QuickBooks. As a pest control CRM, FieldCamp keeps the client, each site and the bill payer as separate records, so a multi-site contract invoices the right company.
01Challenges
## What gets in the way, *and how FieldCamp handles it.*
Eight things that eat a UK pest firm’s week. Jump to any one.
[02Visit reports](#vj-report)[03Contract visits](#vj-contracts)[04Invoicing](#vj-billing)[05BRCGS audits](#vj-audit)[06Bait stations](#vj-points)[07Risk and products](#vj-risk)[08Call-outs](#vj-calls)[09CRRU rules](#vj-crru)
02Visit reports
## Pest control reporting software that *finishes the report on site.*
BPCA expects a [signed report](/uk/pest-control-software/service-reports/) after every visit, yet many are still written up at the kitchen table that evening.
How FieldCamp handles it
1. *1***Take photos inside the form,** so each one sits next to the finding it proves.2. *2***The site manager signs on the phone,** and required questions can’t be skipped.3. *3***Email the report from the form** before you drive off.
**Job Forms · Pest visit report****Pest visit report**×*** Pest activity foundRodent, lowPhotos of activity and proofingClick or drag files to this area to uploadBait points checked|
# | Point | Activity | Bait taken (g) |
|---|---|---|---|
| 1 | BS-01 | No activity | 0 |
| 2 | BS-04 | Droppings, bait taken | 200 |
| 3 | IM-02 | Low activity | – |
+ Add RowRecommendationGap under the loading door. Fit a bristle strip and recheck BS-04 in 7 days.Site manager signatureClear03Contract visits
## Pest control scheduling software for *contracts and four-weekly checks.*
A food-site contract can mean eight inspections and four biologist visits a year, plus a bait check at least every four weeks.
How FieldCamp handles it
1. *1***Each visit type is its own repeating job** with its own rhythm.2. *2***Repeat at any interval, even every four weeks.** The whole run goes into [the diary](/uk/pest-control-software/scheduling/).3. *3***The site manager gets a text before each visit** with a link to change the time.
**Jobs · Job #7054926****Job #7054926**Harbourside Foods Ltd · Quay Street KitchenTOTAL VALUE**£95.40**VISITS**0 *of 7 scheduled***COMPLETION**0%**AMOUNT PAID**£0.00**DetailsVisitsLogsAssetsAttachmentsNotesBait points**Visits**+ Add VisitAll (7)Scheduled (6)Work in Progress (1)| Date | Status | Assigned to |
|---|---|---|
| Oct 13, 2026 08:00 AM | Work in Progress | Jess T.Owen P. |
| Nov 10, 2026 08:00 AM | Scheduled | Jess T.Owen P. |
| Dec 8, 2026 08:00 AM | Scheduled | Jess T.Owen P. |
| Jan 5, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Feb 2, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Mar 2, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
| Mar 30, 2027 08:00 AM | Scheduled | Jess T.Owen P. |
04Invoicing
## The company that pays *gets the invoice.*
The site you treat, the company that owns it and the one that pays are often three different businesses.
How FieldCamp handles it
1. *1***[Contract invoices](/uk/pest-control-software/invoicing/) go to the bill-to company,** per visit, monthly, annually or every few visits.2. *2***Email reminders follow the due date** and stop when it’s paid.3. *3***Invoices and payments sync** to Xero or QuickBooks.
**Invoices · INV-2207**From**Your pest control company**Cornwall01632 960555Bill To**Harbourside Foods Ltd (head office)**4 Wharf Road, Truro TR1accounts@harbourside-foods.exampleInvoice #:INV-2207Due Date:Nov 12, 2026| Item | Description | Qty | Rate | Amount |
|---|---|---|---|---|
| Routine pest inspection | Quay Street Kitchen, visit 13 Oct 2026. Report signed on site. | 1 | £60.00 | £60.00 |
Subtotal:**£60.00**Tax:**£12.00**Total:**£72.00**Balance Due:**£72.00**05Audits
## Pest control audit records for BRCGS, *in one place.*
A BRCGS auditor wants the risk assessment, site plan, every recommendation and the year’s trend analysis.
How FieldCamp handles it
1. *1***Keep the site’s documents on the site, then build them into one branded audit file:** risk assessment, COSHH sheets, the signed plan and visit reports in a single PDF.2. *2***Track each recommendation as a record,** marked Open or Done.3. *3***Export findings and actions to CSV** and chart the trend analysis in a spreadsheet.
**Clients · Harbourside Foods Ltd****HF****Harbourside Foods Ltd**Client since Mar 2024DetailsWorkFilesRelatedSearch+**Audit file 2026**Feb 12, 2026⋮**COSHH and safety data sheets**Feb 12, 2026⋮**Visit reports**Oct 13, 2026⋮**Site plans**Feb 12, 2026⋮**Site plan, signed Feb 2026.jpg**Feb 12, 2026⋮**BS-04 proofing gap.jpg**Oct 13, 2026⋮06Bait stations
## Bait station records, *with a location list for every site.*
CRRU’s code asks for a site plan or location list of every bait point, and auditors check each one.
How FieldCamp handles it
1. *1***Each bait point is a record on the site,** with its number, type and location.2. *2***Log what you find at each point** on every visit, from the phone.3. *3***Upload your drawn site plan to the site’s files,** numbered to match the points.
**Job Forms · Pest visit report**Bait points checked|
# | Point | Activity | Bait taken (g) |
|---|---|---|---|
| 1 | BS-01 | No activity | 0 |
| 2 | BS-04 | Droppings, bait taken | 200 |
| 3 | IM-02 | Low activity | – |
+ Add Row07Risk and products
## Pest control risk assessment and *product records on every visit.*
BPCA wants each product’s active ingredient, quantity and location on the report, and COSHH needs a risk assessment first. In FieldCamp, the site risk assessment is a job form the technician completes on their phone, with photos and a signature, and it stays on the site record with the COSHH sheets and method statement. Share it with the client through the portal, while the invoice goes to the company that pays.
How FieldCamp handles it
1. *1***Put your risk assessment on the visit form,** with the must-answer questions marked required.2. *2***Add each product from your catalogue** with the quantity used.3. *3***Log where it went, point by point,** in a table on the same form.
**Jobs · Job #7054926****Line Items *3 items***| Product / Service Name | Quantity | Unit Cost | Tax | Total |
|---|---|---|---|---|
| **Routine pest inspection**Contract visit: 14 points checked, signed report | 1 | £60.00 | VAT (20%) | £72.00 |
| **Bait block, Difenacoum (200 g)** | 3 | £4.50 | VAT (20%) | £16.20 |
| **Insect gel, Imidacloprid (10 g)**Kitchen kickboards | 1 | £6.00 | VAT (20%) | £7.20 |
Subtotal**£79.50**Discount**£0.00**Tax**£15.90**Total**£95.40**08Call-outs
## Domestic call-outs answered *while you’re on a contract visit.*
Summer brings the wasp calls and winter brings the rats, usually while every technician is on a site.
How FieldCamp handles it
1. *1***Answers with your own greeting,** all day or only when you’re busy.2. *2***Asks what the pest is and where,** then books the visit into the diary.3. *3***Emails you a summary of every call and passes urgent ones straight to the engineer on call,** so nothing is lost while you’re on a job.
[See the AI receptionist](/uk/ai-receptionist/)
**Front Office AI**AI CSRVoice Agents**Receptionist**Your AI receptionist — one brain across phone, online booking, and WhatsApp.AgentKnowledgeSettingsSYSTEM PROMPTYou are the receptionist for a pest control company in Cornwall. Ask what the pest is (wasps, rats, mice, insects), where it is and the address, then book the visit into the diary.FIRST MESSAGEHello, you’re through to the pest control team. Is it wasps, rats or something else?▷ Test ReceptionistLANGUAGEEnglish09CRRU 2025–26
## CRRU rodenticide checks, *booked and recorded.*
Outdoor permanent baiting now needs a check every four weeks, and from 2026 every user needs a current certificate.
How FieldCamp handles it
1. *1***A repeating job every four weeks** for each outdoor permanent-baiting site.2. *2***Required questions on the visit form** for the day‑35 review and each clear check.3. *3***A certificate record you set up,** with each technician’s issue date and five-year date.
**Jobs · Job #7054926****Recurring Schedule**Start Date**Oct 13, 2026 08:00 AM**End Date**Mar 30, 2027 10:00 AM**Repeat**Weekly, every 4**Auto Invoice**Enabled – Per Visit**Auto Payment**Disabled**10Customer story
## How PreventiPest *runs on FieldCamp.*
PreventiPest, a BPCA-member firm in Liskeard, Cornwall, moved its domestic and commercial contract work to FieldCamp in April 2026.
**75**visits in one calendar in a month
**109.5**field hours scheduled that month
0residential invoices raised by hand
**2 → 1**systems, replacing the job tool and manual office work
“Being able to automate invoices was one of the main reasons for moving away from our last software.”
Dawn Hutchinson, PreventiPest
“I’m very much liking the multi contact and multi site functionality — so far it works perfectly for what we need.”
Dawn Hutchinson, PreventiPest
11Compare
## How FieldCamp *compares.*
Pest-specific app or general job app? Here’s where FieldCamp fits, and when it doesn’t.
| | Pest-specific app | General job app | FieldCamp |
|---|---|---|---|
| Visit reports | Yes, usually as a PDF | Basic forms | Your own form with photos and signature, emailed from site |
| Contract visits | Yes, billing often elsewhere | Recurring jobs | Each visit type repeats at its own interval |
| Bait stations | Records, scanning, site maps | Rarely | Point records on each site, findings each visit |
| Audit file | Client portal with trends | Varies | Site files, recommendation records, CSV export |
| CRRU 2025–26 | Varies | Not covered | Four-weekly checks, certificate records |
| Calls and payment | Rarely | Card payments | AI receptionist, card links, Xero or QuickBooks |
| Not for you if | | | You need offline working, in-app barcode scanning, floor-plan drawing, an automatic PDF report, a portal holding every report, or Sage |
12Switching
## Set up *around your business.*
You don’t have to stop treating to switch.
### Bring your sites over
We import customers, sites and jobs from a spreadsheet or export.
### Your report, your wording
Your report and risk assessment, set up as job forms with you.
### Your records, your way
Bait points and certificates as records you can export.
13Explore
## Explore FieldCamp *for UK firms*
### The AI
Plan every day around skills and area.
- [AI Dispatcher](/uk/ai-dispatcher/)
### Compare
FieldCamp against the tools UK firms use.
- [FieldCamp vs ServiceM8](/uk/fieldcamp-vs-servicem8/)
- [FieldCamp vs Joblogic](/uk/fieldcamp-vs-joblogic/)
- [FieldCamp vs BigChange](/uk/fieldcamp-vs-bigchange/)
- [FieldCamp vs Simpro](/uk/fieldcamp-vs-simpro/)
- [UK alternatives guide](/uk/resources/alternatives/)
### Pricing and other trades
Every plan, quoted in pounds.
- [UK pricing](/uk/pricing/)
- [Gas engineer software](/uk/gas-engineer-software/)
14FAQ
## Pest control software, *answered*
**What is pest control software?**
Pest control software is job management software that connects the office and the technicians on one record. It books contract visits and call-outs into one diary, plans routes, records findings, bait point checks and products used on the technician’s phone, keeps visit reports ready for BRCGS and client audits, and sends the invoice to the company that pays, synced to Xero or QuickBooks.
**How do I choose pest control software in the UK?**
Start with the visit report: it should record findings, products used with quantity and location, and the customer’s signature on site. Then check that it keeps a bait point list for each site, repeats contract visits at the client’s interval (often every four weeks), holds BRCGS, CRRU and COSHH records together for audits, gives clients a portal, and sends VAT invoices to the company that pays, synced to Xero or QuickBooks. Ask two questions up front: does it work offline, and does the app scan bait station barcodes? FieldCamp does neither, so firms that need them should look at a pest-specific tool.
**What software do pest control companies use?**
UK pest control firms use either a pest-specific app built around reports, bait stations and site plans, or a general job management tool for scheduling, quotes and invoicing, and many still run on paper or spreadsheets. FieldCamp is job management software set up for pest control, with your visit report and risk assessment as job forms, bait points as records and invoicing synced to Xero or QuickBooks.
**Is FieldCamp a pest control CRM?**
Yes. FieldCamp is a pest control CRM and job management software in one. Client, site and bill-payer records, contract visits, visit reports and VAT invoices synced to Xero or QuickBooks sit on one record, from the first call to the paid invoice.
**Does FieldCamp have a pest control report template?**
No ready-made template. A pest control service report is the record left after every visit: pest activity found, action taken, products used with quantity and location, recommendations, and the customer’s signature. In FieldCamp it’s built as a job form in your own wording, with photo, signature, checkbox, number and table fields. The technician emails it from the form, and it arrives in the email body with a link to view and print the visit. FieldCamp doesn’t send it automatically when the job closes, and doesn’t generate a PDF file of it.
**What are the BRC pest control requirements?**
BRCGS Food Safety expects a documented pest control contract and scope, a risk assessment that sets the number of monitoring points and the visit frequency, a site plan of every device, a report after each visit with findings and recommendations, records of corrective actions, an in-depth assessment by a pest management expert at least once a year, and trend analysis of the results. Check the current issue of the standard for the exact clauses.
**What goes on a pest control audit checklist?**
A typical pest control audit checklist covers the contract and service scope, the pest risk assessment, a current site plan or location list of every device signed by the site and the contractor, visit reports, recommendations and the actions taken, safety data sheets and COSHH assessments, technician training certificates, bait records and the annual trend analysis.
**How do I do a pest control trend analysis?**
Pest control trend analysis compares monitoring results across visits, by point, area and pest, to spot rising activity and check that corrective actions worked. BRCGS food sites review it at least once a year. FieldCamp doesn’t draw trend graphs, and answers on a visit form can’t be exported, so keep findings in a records list you set up (point, date, activity), export it to CSV and chart it in a spreadsheet.
**Can FieldCamp track bait stations?**
Yes. Bait station software keeps every monitoring point as its own record with an ID, type and location, so activity and bait use can be traced to the exact point. In FieldCamp each bait point is a record on the site, findings are logged on every visit, and your drawn site plan is uploaded to the site’s files. FieldCamp doesn’t draw floor plans or heat maps.
**Can FieldCamp scan bait station barcodes?**
No. There’s no barcode or QR scanning in the FieldCamp app. Technicians open the site and pick the point from its list. Firms that need scanning built into the app should look at a pest-specific tool.
**Can FieldCamp handle pest control contracts?**
Yes, as repeating jobs. Good pest control scheduling software books routine visits on a repeating pattern, keeps them in the same diary as call-outs and reminds the site before each visit. In FieldCamp each visit type repeats at its own interval, including every four weeks, and contract invoices go to the bill-to company per visit, monthly, annually or every few visits. There isn’t a separate contract module: a run ends after a set length of time, such as 12 months, rather than after a number of visits, and you can add a Contract record to track renewal dates.
**What is the CRRU Code of Best Practice?**
It’s the code of best practice for professional rodenticide use under the UK Rodenticide Stewardship Regime run by CRRU UK. It covers when rodenticides are justified, recording bait points and the amount of bait laid, environmental risk assessments and permanent baiting, which is continuous rodenticide baiting kept in place to stop re-infestation.
**What changed in CRRU rodenticide stewardship in 2025–26?**
Two changes. First, CRRU UK’s revised permanent-baiting guidance (August 2025) says outdoor permanent baiting should be checked at least every four weeks, products shouldn’t be used beyond 35 days without an evaluation of the infestation and the treatment, and four to six monthly checks with no takes typically mean the bait should be removed. Second, from 1 January 2026, anyone buying or using professional rodenticides needs a certificate from a CRRU UK approved course within the past five years, or an older certificate plus current membership of an approved CPD scheme. FieldCamp books the checks, asks the questions on the visit form and keeps a certificate record for each technician. It doesn’t apply the rules for you, and there’s no automatic reminder when a certificate reaches five years.
**What should a pest control risk assessment include?**
The target pest, the products and methods chosen and why, the hazards of each product under COSHH, who and what could be exposed (staff, the public, children, pets and non-target wildlife), the controls in place, and, for outdoor rodenticide use, an environmental risk assessment. In FieldCamp it’s a job form completed on the technician’s phone, kept on the site record and shared with the client through the portal.
**Can clients see their reports in a portal?**
Yes. Clients log in to the FieldCamp customer portal with a secure email link, no password needed. They see past and upcoming visits with any files attached, approve estimates, and download the documents you share with them, such as visit reports, method statements and risk assessments.
**Is there a pest control app for technicians?**
Yes. FieldCamp’s Android and iOS apps show the technician’s diary, site details and job forms, so the risk assessment and visit report are completed on the phone with photos, checkboxes and a customer signature, then emailed to the client from site. In the office, managers see the same jobs in the diary, and AI Dispatcher suggests the technician by skill, zone and drive time.
**Does FieldCamp work with Xero, QuickBooks or Sage?**
Xero, QuickBooks and Wave, yes: invoices and payments sync. There’s no Sage integration.
**Does FieldCamp work offline?**
No. FieldCamp is cloud-based and there’s no offline working mode. The mobile app copes with brief drops in signal, but technicians need a connection to complete and send forms, so it isn’t the right fit for sites with no signal at all.
FieldCamp for pest control
## See your next audit file *built on FieldCamp.*
Bring one commercial contract and your visit report. We’ll show you both running in FieldCamp.
[Book a demo](https://calendly.com/jeel-fieldcamp/fieldcamp-x-uk-field-service-operators)
---
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