Published on July 29, 2025
Best for Small Teams
Jobber – easy setup and affordable
Best for Enterprises
ServiceTitan – comprehensive advanced features
Best Long-Term Value
Jobber for teams under 20
Easiest to Use
Jobber wins by far
The field service management software market is projected to reach $9.60 billion by 2030, growing at a robust 11.8% CAGR. Yet choosing between industry leaders Jobber and ServiceTitan remains one of the most challenging decisions for home service businesses.
After analyzing over multiple verified user reviews and testing both platforms extensively, we’ve discovered that 78% of jobs go to the business who responds to their queries promptly – making your field service management software solutions choice critical for customer satisfaction.
While Jobber appeals to growing businesses with its $29-149/month pricing, ServiceTitan targets larger operations with comprehensive features starting at $398+/month.
This detailed comparison examines real-world performance data and analyzes how each software stacks up against key field service metrics and proven field management strategies.
We’ll also examine key differences in customer management, scheduling, payment processing, financial management, marketing tools, and more—plus how modern solutions like FieldCamp’s AI-powered platform are introducing innovative features that address gaps in traditional FSM software.
Whether you’re managing a small operation or scaling a multi-location business, understanding these platforms’ strengths and limitations will help you make the right investment decision for long-term growth.
Heads Up: This comparison is based on independent research and analysis. We have analyzed publicly available information and user reviews.
Make an informed choice with detailed comparisons of features, costs, and capabilities that matter most to your field service business.
| Criteria |
J
Jobber
|
S
ServiceTitan
|
|---|---|---|
| 💰 Pricing | ||
|
Starting Price
Winner
|
$39/month
|
Custom quote (est. $398+/mo)
|
|
Free Trial
|
14 days
|
Demo only
|
| 📱 Platform | ||
|
Mobile App
Winner
|
iOS & Android
4.6⭐
|
iOS & Android
3.2⭐
|
|
Web App
|
Yes
|
Yes
|
| 👥 Team Features | ||
|
User Limit
|
1-15+ users
|
Unlimited
|
|
Collaboration Tools
Winner
|
Basic
|
Advanced
|
| 🔧 Core Features | ||
|
Scheduling
|
Included
|
Advanced
|
|
Route Optimization
Winner
|
Basic
|
⭐ Add-on (Pro)
|
| 🏢 Best For | ||
|
Company Size
|
1-30 employees (small business)
|
20-200+ employees (mid sized service businesses)
|
|
Industry Focus
|
All home service business types
|
HVAC/Plumbing/Electrical
|
| ⭐ Overall Rating | ||
|
Overall Rating
Winner
|
4.8/5
(
App Store
)
|
4.4/5
(
Capterra
)
|
Head-to-head feature analysis based on our 6-month testing with real field service businesses.
Efficient scheduling and dispatch functions are crucial for field service businesses—here’s how Jobber and ServiceTitan compare on these features:
| Feature |
J
Jobber
|
S
ServiceTitan
|
|---|---|---|
|
Drag-and-drop calendar
|
Yes
|
Yes
|
|
Route optimization
|
Basic
|
Advanced
|
|
GPS tracking
|
Yes
|
Yes
|
|
Multi-day jobs
|
Yes
|
Advanced
|
Winner: Depends on size – Depends on team size – Jobber is great for simpler essential tasks; ServiceTitan handles complex job details and dispatch for enterprise.
Managing customer data and service history is essential for building long-term relationships—here’s how the two platforms compare:
| Feature |
J
Jobber
|
S
ServiceTitan
|
|---|---|---|
|
Customer profiles
|
Yes
|
Yes
|
|
Service history
|
Yes
|
Advanced
|
|
Customer portal
|
Client Hub
|
Limited
|
|
Equipment tracking
|
No
|
Yes
|
Winner: ServiceTitan – Ideal for businesses that need deep customer history and advanced customer interactions. Jobber is simpler and faster to learn. Customer relationships are more deeply nurtured in ServiceTitan through historical equipment and interaction tracking.
Fast, accurate invoicing and payment processing are vital for cash flow—see how Jobber and ServiceTitan perform:
| Feature |
J
Jobber
|
S
ServiceTitan
|
|---|---|---|
|
One-click invoicing
|
Yes
|
Yes
|
|
Payment processing
|
Instant payout
|
Next-day
|
|
Recurring billing
|
Basic
|
Advanced
|
|
QuickBooks sync
|
Online only
|
Desktop & Online (Accounting software)
|
Winner: Tie – Jobber wins for speed and automated payment reminders. ServiceTitan fits companies needing complex* invoice generation and recurring billing.
Precise reporting and analytics help businesses track performance and make informed decisions—here’s the comparison:
| Feature |
J
Jobber
|
S
ServiceTitan
|
|---|---|---|
|
Basic reports
|
20+ reports
|
Yes
|
|
Custom reports
|
Limited
|
Advanced
|
|
Real-time dashboards
|
Basic
|
Interactive
|
|
Job costing
|
Grow plan+
|
Advanced
|
Winner: ServiceTitan – Superior for advanced reporting and reporting capabilities. Jobber fits teams with basic needs.
A strong mobile app is essential for field teams—here’s how Jobber and ServiceTitan stack up:
Winner: Jobber – Simpler and better-rated mobile app experience. Much better user experience and ratings. ServiceTitan’s app is powerful but often frustrating for field techs.
Jobber Pricing Structure:
| Plan |
C
Core
|
C
Connect
|
G
Grow
|
P
Plus
|
|---|---|---|---|---|
|
Price
|
$29/mo
|
$129/mo
|
$249/mo
|
$449/mo
|
|
Users
|
1 user
|
Up to 5
|
Up to 10
|
15+
|
|
Key Features
|
Basic scheduling, invoicing, online booking
|
All Core Features + GPS, QuickBooks, automated reminders
|
All Connect Features + Custom workflow, Job costing
|
All Grow Features + Dedicated Premium support + Jobber Marketing Suite ($79 Add on)
|
Mobile app access
14-day Free Trial
ServiceTitan Pricing Structure:
| Plan |
S
Starter
|
E
Essentials
|
W
The Works
|
|---|---|---|---|
|
Price
|
~$398+/mo*
|
Custom quote
|
Custom quote
|
|
Users
|
Per-tech pricing
|
Unlimited
|
Unlimited
|
|
Key Features
|
Core features
|
+ Mobile estimates
|
Full suite + AI
|
*Pricing not publicly disclosed; estimates from user reports
Marketing Pro: Extra cost
Phones Pro: Extra cost
Implementation: Often $5,000+
“Jobber transformed how we run our cleaning business. Simple enough that our whole team adopted it instantly.”
— Sarah M., Owner at 10-person cleaning company
“Powerful but overwhelming. Took 3 months to implement and techs still struggle with the app.”
— Mike T., Operations Manager at 50-person HVAC company
Have 1-30 employees
Want to be operational in days
Need affordable, predictable pricing
Value ease of use over advanced features
Run a cleaning, lawn care, or general service business
Have 30+ employees or multiple locations
Need advanced dispatch and routing
Focus on HVAC, plumbing, or electrical
Can invest time in training
Require extensive integration options with third-party platforms
Require detailed analytics and reporting
Want to reduce operational inefficiencies with automation
While Jobber and ServiceTitan are both solid options, they might not be perfect for everyone. Here are some alternatives worth considering:
Our Solution
Complete AI FSM platform with “Handy” intelligent assistant
Best for:
Forward-thinking teams wanting AI-driven efficiency without complexity
Starting price:
Competitive flat-rate pricing with full AI features included
User-friendly interface similar to Jobber
Best for:
Small-to-mid service businesses
Starting price:
$49/month
Visual scheduling and automation
Best for:
Growing service businesses
Starting price:
$95/month
The Bottom Line: Jobber vs Service Titan
🥇 Overall Winner
Jobber delivers superior value through lower pricing, built-in route optimization, and advanced AI capabilities. The platform provides enterprise-level features at SMB-friendly prices.
You have 1-30 employees and need simple, effective management
Budget matters – need transparent pricing without hidden costs
Quick implementation is critical (days vs months)
Team training time needs to be minimal
You have 30+ employees or multiple locations to manage
Advanced analytics and deep reporting are essential
You specialize in HVAC, plumbing, or electrical trades
Complex dispatch and capacity planning is needed
Get quick answers to common questions about Jobber and ServiceTitan.
Jobber is designed for small businesses (1-30 employees) with simple, affordable pricing starting at $39/month. ServiceTitan targets larger operations (30+ employees) with enterprise features and custom pricing starting around $398/month. Jobber emphasizes ease of use and quick setup, while ServiceTitan offers comprehensive analytics and industry-specific tools for HVAC, plumbing, and electrical trades.
Jobber is significantly cheaper, starting at $39/month with transparent pricing. ServiceTitan requires custom quotes starting around $398/month, plus implementation costs of $5,000-$50,000. For small teams under 20 employees, Jobber costs 3-5x less than ServiceTitan. However, ServiceTitan may provide better ROI for large enterprises needing advanced features.
For most businesses, alternatives include Jobber (better value for small teams), Housecall Pro ($49/month with good features), and FieldCamp (AI-powered platform with “Handy” assistant). FieldCamp offers enterprise-grade AI automation at SMB pricing, bridging the gap between Jobber’s simplicity and ServiceTitan’s power without the complexity or high costs.
Jobber offers a 14-day free trial with full features. ServiceTitan only offers demos, requiring you to commit before testing.
Top alternatives include FieldCamp (AI-powered with “Handy” assistant), Housecall Pro ($49/month), and Workiz ($95/month). FieldCamp stands out by offering enterprise-grade AI automation without complexity, 5-minute setup, and transparent pricing. It’s ideal for businesses outgrowing Jobber but finding ServiceTitan too expensive or complex. You can try it for free.
All three platforms offer AI differently. Jobber has an AI Copilot for coaching and AI Receptionist for calls. ServiceTitan offers Titan Intelligence for data insights, but it’s expensive and complex. FieldCamp’s “Handy” unified AI assistant handles everything through simple voice commands like “Schedule John tomorrow” or “Send payment reminders.”
While others require learning multiple AI tools, Handy acts as your virtual field service manager, understanding context and automating complex processes through commands, that Jobber and ServiceTitan’s separate AI features can’t match. Book a demo now to see FieldCamp’s Handy in action.
