---
title: "Home page"
url: "https://fieldcamp.ai/"
date: "2026-04-22T09:18:41+00:00"
modified: "2026-07-28T13:27:10+00:00"
type: "WebPage"
resource: "https://fieldcamp.ai/"
timestamp: "2026-07-28T13:27:10+00:00"
author:
  name: "ai-boss"
  url: "https://cms.fieldcamp.ai"
word_count: 2500
reading_time: "13 min read"
summary: "The AI-native field operations platform"
description: "AI field service management software that runs scheduling, dispatch, CRM, invoicing, and payments on one data model - and acts on it, not just stores it."
keywords: "Field Service Management Software"
language: "en"
schema_type: "WebPage"
---

# Home page

_Published: April 22, 2026_  
_Author: ai-boss_  

![FieldCamp logo for AI-powered field service management software for scheduling, dispatch, CRM, and invoicing](https://cms.fieldcamp.ai/wp-content/uploads/2025/11/fieldcamp-logo-1024x538.png)

# The AI-native field operations platform

## Run your whole operation on one system. Front office to back.
**FieldCamp is AI-native field service management software.** An omnichannel AI CSR answers and books every job. A full back office schedules, dispatches, invoices, and gets you paid — all on [a data model you shape to your business](https://fieldcamp.ai/customizable-data-model/).

[Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)From a two-truck shop to renewable-energy operations. We configure it around your business.

 <svg aria-hidden="" class="star" fill="#F97316" height="12" viewbox="0 0 24 24" width="12"><path d="M12 2l2.9 8.9H23l-7.4 5.4 2.8 8.7L12 19.6l-6.4 5.4 2.8-8.7L1 10.9h8.1z"></path></svg>4.8G2**Trusted by HVAC, plumbing, electrical & 25+ field service teams** — from a two-truck shop to a multi-state franchise.

 [HVAC](https://fieldcamp.ai/hvac-software/) [Plumbing](https://fieldcamp.ai/plumbing-software/) [Electrical](https://fieldcamp.ai/electrician-software/) [Cleaning](https://fieldcamp.ai/cleaning-business-software/) [Solar](https://fieldcamp.ai/solar-om/)  01 What AI-native means

## Every tool has AI now. The question is what it can actually do.
Some AI rewrites a message or answers the phone. AI-native field service management software understands your operating context, uses the real tools inside the system, carries a job across time, and takes the next safe action under your rules. Five tests tell them apart.

### 01Context

The AI operates on your customers, service locations, equipment history, [**price book**](https://docs.fieldcamp.ai/data-model/price-book), estimates, and jobs — the whole data model, not a flattened stub.

### 02Action

It performs work: creates the customer, files the [**work order**](https://fieldcamp.ai/work-order-management/), drafts a multi-option estimate, reschedules a visit — real records, not just suggestions.

### 03Continuity

It carries a job across time. Event-driven, not chat-driven: a booking request triggers qualification; a customer reply stops the follow-up.

### 04Authority

[**Every agent has a job description**](https://fieldcamp.ai/ai-agents/) — which tools it uses automatically, [**which actions need approval**](https://docs.fieldcamp.ai/getting-started/roles-and-permissions-who-can-see-what-fieldcamp), and what it must never invent.

### 05Visibility

Every action is on the record: the event that started it, the context it used, the tools it called. **[A teammate you can supervise](https://fieldcamp.ai/ai-command-center/),** not a black box.

The simple version: AI-native means the software is built for AI to run it — not a chatbot bolted onto old software.

02 One operating system

## Front office, operations, and back office. On one data model.
Most software gives you one half and makes you bolt on the rest. FieldCamp is the whole operation on one system — and every part runs on the same context and [**customizable data model**](https://fieldcamp.ai/customizable-data-model), so nothing is re-typed and nothing falls between tools.



### One system. Ask or do anything.
Ask or do anything across your operation…↵ <button>Book the 4 AM emergency and text the customer</button> <button>Draft a good-better-best estimate for 422 Oak St</button> <button>Reschedule Dave’s afternoon around the emergency</button> <button>Which jobs are at SLA risk today?</button> <button>Chase every invoice over 30 days</button>    **AI CSR** · live callVoiceTextWater’s coming up through my kitchen floor — I think a pipe burst.That’s an emergency. Shut the main valve if you can reach it — I’m routing you to our on-call plumber right now.Okay, the valve’s off. How soon can someone get here?Miguel is on his way — ETA 35 minutes. I’ve flagged it priority and texted you his details.<small>On-call dispatched · 0s hold</small> ✓ Emergency dispatched · ETA 35 minTech en route · Miguel     **AI Dispatcher** · Sacramento, CA Live Plan the tightest route for Dave’s 6 stopsWorked on it◆Optimized route — DaveOpen →Avoid the K St closure near the CapitolWorked on it◆Route v2 — rerouted via L StOpen →Text Sarah her new arrival windowWorked on it◆ETA update — sent ✓Open → ◇ HVAC opsMessage the workspace…<button aria-label="Send" class="csend" type="button">↑</button> **Dave’s route**LiveRefreshExportSacramento, CA · 8 stops · 41.2 mi · ✦ −22% drive timeMapSatelliteOptimized <svg aria-label="Optimized dispatch route traced along city roads with six job stops" preserveaspectratio="xMidYMid slice" role="img" viewbox="185 195 1218 797"> <image height="1038" href="https://cms.fieldcamp.ai/wp-content/uploads/2026/07/map-BG-1.png" preserveaspectratio="xMidYMid slice" width="1588" x="0" y="0"></image> <path d="M500 665 L718 730 L912 800 L912 548 L1108 548 L1108 405" fill="none" stroke="#fff" stroke-linecap="round" stroke-linejoin="round" stroke-width="21"></path> <path d="M500 665 L718 730 L912 800 L912 548 L1108 548 L1108 405" fill="none" stroke="#FF791B" stroke-dasharray="2 24" stroke-linecap="round" stroke-linejoin="round" stroke-width="11"><animate attributename="stroke-dashoffset" dur="0.9s" repeatcount="indefinite" values="0;-26"></animate></path> <circle cx="500" cy="665" fill="#0F0E0B" r="22"></circle><text fill="#fff" font-size="22" font-weight="700" text-anchor="middle" x="500" y="673">S</text> <g><circle cx="609" cy="697" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="609" y="705">1</text></g> <g><circle cx="718" cy="730" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="718" y="738">2</text></g> <g><circle cx="815" cy="765" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="815" y="773">3</text></g> <g><circle cx="912" cy="800" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="912" y="808">4</text></g> <g><circle cx="912" cy="674" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="912" y="682">5</text></g> <g><circle cx="912" cy="548" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="912" y="556">6</text></g> <g><circle cx="1010" cy="548" fill="#fff" r="22" stroke="#FF791B" stroke-width="6"></circle><text fill="#A05B26" font-size="22" font-weight="700" text-anchor="middle" x="1010" y="556">7</text></g> <g transform="translate(1108,405) scale(3.3)"><ellipse cy="1.4" fill="rgba(20,28,48,.22)" rx="5" ry="2"></ellipse><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#D64518" stroke="#fff" stroke-width="1.8"></path><circle cy="-16" fill="#fff" r="3.6"></circle></g> <circle fill="#FF791B" r="9" stroke="#fff" stroke-width="3"><animatemotion calcmode="linear" dur="5.5s" keypoints="0;1" keytimes="0;1" path="M500 665 L718 730 L912 800 L912 548 L1108 548 L1108 405" repeatcount="indefinite"></animatemotion></circle> <rect fill="#fff" height="58" rx="29" stroke="rgba(15,14,11,.12)" width="200" x="846" y="360"></rect><text fill="#1A7F37" font-size="31" font-weight="600" text-anchor="middle" x="946" y="398">ETA 3:48</text> <g transform="translate(1338,296)"><circle fill="#2C6BE8" r="44" stroke="#fff" stroke-width="6"></circle><text fill="#fff" font-size="38" font-weight="700" text-anchor="middle" y="14">6</text></g> <g transform="translate(628,468)"><circle fill="#2C6BE8" r="40" stroke="#fff" stroke-width="6"></circle><text fill="#fff" font-size="34" font-weight="700" text-anchor="middle" y="13">4</text></g> </svg>       ▷ Trigger✓ Renewed↻Agreement up for renewalGold maintenance plan at 88 Maple ends this week — auto-flagged.◌ Running$Membership auto-billedCard on file charged, receipt sent — no invoice to chase.◌ Running✦Recurring Billing AgentBooks the covered visits for the year ahead.◌ Running✓Tune-up scheduled → routeFall visit booked and added to a tech’s day.✓Renewed → QuickBooks syncedPlan rolls forward a year; books update automatically.    <button class="pt is-active" data-tab="ask">**Ask anything**Run your whole operation in plain language — the command bar for the business.</button> <button class="pt" data-tab="front">**Front office**An omnichannel AI CSR answers, understands, and books every job.</button> <button class="pt" data-tab="ops">**Operations**The AI dispatcher fills the board and optimizes every route.</button> <button class="pt" data-tab="back">**Back office**Agreements renew, memberships auto-bill, and the visits book themselves.</button> 03 Front office

### The AI CSR that knows your customers — not just their calls.
It [**handles every call, text, and message 24/7**](https://docs.fieldcamp.ai/inbox/ai-receptionist-setup-and-deployment) — understands voice, text, image, and video, reads an equipment nameplate off a photo, recognizes the caller from your CRM, and books the job. When a call needs a person, it hands off with the whole story already collected.

[Book a demo](https://calendly.com/jeel-fieldcamp/30min) SSarah TanMy AC runs but the house keeps getting warmer. I’m at 422 Oak St.![Photo of the customer's wall-mounted AC unit](https://cms.fieldcamp.ai/wp-content/uploads/2026/07/Ac.jpg) Reading the nameplate → <svg aria-label="FieldCamp" fill="none" viewbox="0 0 79 88" xmlns="http://www.w3.org/2000/svg"><path d="M40.9288 49.1592C40.9988 56.7892 34.8588 63.0292 27.2288 63.0892C34.8588 63.0192 41.0988 69.1592 41.1588 76.7892C41.0888 69.1592 47.2288 62.9192 54.8588 62.8592C47.2288 62.9292 40.9888 56.7892 40.9288 49.1592Z" fill="var(--accent)"></path><path d="M70.9792 0.399414H7.73917C3.6854 0.399414 0.39917 3.68341 0.39917 7.73441C0.39917 11.7854 3.6854 15.0694 7.73917 15.0694H70.9792C75.0329 15.0694 78.3192 11.7854 78.3192 7.73441C78.3192 3.68341 75.0329 0.399414 70.9792 0.399414Z" fill="var(--accent)"></path><path d="M7.73862 87.1096C3.78862 87.1096 0.588623 83.9096 0.588623 79.9596V68.1396C0.588623 45.2196 19.2286 26.5796 42.1386 26.5796H63.2286C67.1786 26.5796 70.3786 29.7796 70.3786 33.7296C70.3786 37.6796 67.1786 40.8796 63.2286 40.8796H42.1386C27.1186 40.8796 14.8986 53.0996 14.8986 68.1196V79.9396C14.8986 83.8896 11.6986 87.0896 7.74862 87.0896L7.73862 87.1096Z" fill="var(--accent)"></path></svg>FieldCamp AI CSRCarrier 24ACC6 (2022) — that points to a cooling fault. I can have an HVAC-certified tech out today between 6–8 PM. Booking now.<small>Matched to your record · parts flagged · 0s hold</small> Booked · confirmation texted ✓Perfect — can you text me a reminder the morning of?➤- [**AI CSR (omnichannel)**](https://fieldcamp.ai/ai-receptionist) — one agent across phone, SMS, email, chat, and web — every conversation becomes account context.- Multimodal understanding — reads photos and video, not just words — nameplates, model numbers, and the noise a unit makes.- Natural conversation, no IVR — callers talk like they would to your best CSR; it handles objections and books the job.- Emergency routing — gas, flooding, and no-heat are detected and routed to your on-call tech; routine work gets booked.- Human-in-the-loop handoff — transfers the full story — customer, equipment, tone, priority — so your CSR is briefed before hello.- Customer recognition — pulls caller history, equipment, and membership from your CRM before the first word — zero manual entry.- [Online booking](https://fieldcamp.ai/online-booking) — a website request with photos flows [straight into a qualified job](https://docs.fieldcamp.ai/online-booking/setting-up-online-booking-in-fieldcamp) or drafted estimate.- [Unified inbox & smart leads](https://fieldcamp.ai/unified-inbox/) — every channel in one thread; spam and tire-kickers filtered before they reach your team.
04 Operations · AI Dispatcher

### The AI Dispatcher. Inside the platform — or on its own.
It assigns each job by skill, location, and priority, then [**optimizes the route**](https://docs.fieldcamp.ai/calendar/route-optimization-in-fieldcamp) — while respecting capacity, SLAs, overtime, and territory. It only ever proposes; you Apply or Discard before anything moves. Run it inside FieldCamp, or bolt it onto the FSM you already use.

 **AI Dispatcher** · today Live ＋ New chat⌕ SearchCall IntakePlan the dayLive dispatch boardCrew duty hoursPending approvalsEfficiency this weekChatsFit the 422 Oak emergency<time>now</time>Plan today’s routes<time>2m</time>Which jobs are at SLA risk?<time>5m</time>Reschedule Dave’s afternoon<time>8m</time>Chase invoices over 30 days<time>12m</time>Draft estimate · 422 Oak St<time>15m</time> Show me today’s plan boardWorked on it◆Plan board — todayOpen →Put today’s routes on a mapWorked on it◆Today’s routesOpen →List all routes for todayWorked on it◆Route list — todayOpen →What stops are planned for tomorrow?Worked on it◆Stops — tomorrowOpen → ◇ HVAC opsMessage the workspace…<button aria-label="Send" class="csend" type="button">↑</button> **Today’s Optimized Route**LiveRefreshShare to DriversExportWorkspace live · 22 stops across 3 crews · 12 candidates queuedLassoCandidates 12Satellite <svg aria-label="Live map of today's optimized routes: numbered job pins connected by straight route lines through crew hubs" preserveaspectratio="xMidYMid slice" role="img" viewbox="185 195 1218 797"> <image height="1038" href="https://cms.fieldcamp.ai/wp-content/uploads/2026/07/map-BG.png" preserveaspectratio="xMidYMid slice" width="1588" x="0" y="0"></image> <g fill="none" opacity=".72" stroke="#202634" stroke-linecap="round" stroke-width="5"> <path d="M560 640 L300 565"></path><path d="M560 640 L520 470"></path><path d="M560 640 L700 800"></path><path d="M560 640 L820 560"></path> <path d="M820 560 L640 430"></path><path d="M820 560 L850 430"></path><path d="M820 560 L890 495"></path><path d="M820 560 L940 565"></path> <path d="M820 560 L1120 620"></path> <path d="M1120 620 L1030 435"></path><path d="M1120 620 L1250 430"></path><path d="M1120 620 L1270 700"></path><path d="M1120 620 L1060 830"></path> </g> <circle cx="560" cy="640" fill="#1a1f29" r="10" stroke="#fff" stroke-width="3"></circle> <circle cx="820" cy="560" fill="#1a1f29" r="10" stroke="#fff" stroke-width="3"></circle> <circle cx="1120" cy="620" fill="#1a1f29" r="10" stroke="#fff" stroke-width="3"></circle> <circle cx="330" cy="590" fill="#34A853" r="11" stroke="#fff" stroke-width="3.5"></circle> <circle cx="660" cy="455" fill="#34A853" r="11" stroke="#fff" stroke-width="3.5"></circle> <circle cx="1010" cy="470" fill="#34A853" r="11" stroke="#fff" stroke-width="3.5"></circle> <circle cx="1290" cy="745" fill="#34A853" r="11" stroke="#fff" stroke-width="3.5"></circle> <circle cx="740" cy="820" fill="#34A853" r="11" stroke="#fff" stroke-width="3.5"></circle> <g transform="translate(300,565) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">26</text></g> <g transform="translate(520,470) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">1</text></g> <g transform="translate(640,430) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">8</text></g> <g transform="translate(850,430) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">20</text></g> <g transform="translate(1030,435) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">22</text></g> <g transform="translate(1250,430) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">3</text></g> <g transform="translate(890,495) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">14</text></g> <g transform="translate(940,565) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">25</text></g> <g transform="translate(700,800) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">7</text></g> <g transform="translate(1270,700) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">31</text></g> <g transform="translate(1060,830) scale(2.7)"><path d="M0 0C-1.8-6-10-9.5-10-16a10 10 0 1 1 20 0C10-9.5 1.8-6 0 0Z" fill="#EA4335" stroke="#fff" stroke-width="1.6"></path><text fill="#fff" font-size="9" font-weight="700" text-anchor="middle" y="-12.6">27</text></g> <circle fill="#FF791B" r="9" stroke="#fff" stroke-width="3"><animatemotion calcmode="linear" dur="6s" keypoints="0;1" keytimes="0;1" path="M560 640 L820 560 L1120 620 L1060 830" repeatcount="indefinite"></animatemotion></circle> <g><rect fill="#fff" height="58" opacity=".97" rx="8" width="265" x="210" y="358"></rect><text fill="#1a1f29" font-size="27" font-weight="700" x="235" y="397">Map</text><text fill="#7a776e" font-size="27" x="337" y="397">Satellite</text></g> </svg> **Timeline**Live22 stops · 7h 20m drive · 3 crews15m30m1h*7a8a9a10a11a12p1p2p***Dave R.**<small>7 stops · 4h 05m</small>1234567<svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><rect height="9" rx="2" width="14" x="5" y="11"></rect><path d="M8 11V7a4 4 0 0 1 8 0v4"></path></svg><svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><path d="M2 12s3.5-6 10-6 10 6 10 6-3.5 6-10 6-10-6-10-6z"></path><circle cx="12" cy="12" r="2.6"></circle></svg> **Mia K.**<small>8 stops · 3h 50m</small>12345678<svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><rect height="9" rx="2" width="14" x="5" y="11"></rect><path d="M8 11V7a4 4 0 0 1 8 0v4"></path></svg><svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><path d="M2 12s3.5-6 10-6 10 6 10 6-3.5 6-10 6-10-6-10-6z"></path><circle cx="12" cy="12" r="2.6"></circle></svg> **Ryan P.**<small>7 stops · 3h 05m</small>1234567<svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><rect height="9" rx="2" width="14" x="5" y="11"></rect><path d="M8 11V7a4 4 0 0 1 8 0v4"></path></svg><svg fill="none" stroke="currentColor" stroke-width="2" viewbox="0 0 24 24"><path d="M2 12s3.5-6 10-6 10 6 10 6-3.5 6-10 6-10-6-10-6z"></path><circle cx="12" cy="12" r="2.6"></circle></svg> *Now*  <button class="primary" type="button">↻ Re-optimize</button><button class="ghost" type="button">Share URL</button><button class="ghost" type="button">Share to Drivers</button>    Dispatch for how you actually run

 <button aria-label="Scroll left" class="parrow" data-dir="-1">‹</button> <button aria-label="Scroll right" class="parrow" data-dir="1">›</button>  [ <svg viewbox="0 0 190 110"> <rect class="bx" height="38" rx="4" width="62" x="34" y="40"></rect> <path class="ln" d="M96 52h22l14 14v12h-36z"></path><circle class="bx" cx="56" cy="84" r="9"></circle><circle class="bx" cx="116" cy="84" r="9"></circle> <rect class="fl" height="9" rx="1" width="9" x="44" y="64"></rect> <rect class="fl" height="9" rx="1" width="9" x="56" y="64"></rect> <rect class="fl" height="9" rx="1" width="9" x="68" y="64"></rect> <rect class="bx" height="9" rx="1" width="9" x="80" y="64"></rect> <path class="ln" d="M44 56h44"></path> </svg> Capacity-based dispatchBooks only what each tech and truck can truly handle in a day.↗ ](https://fieldcamp.ai/ai-dispatcher/capacity-planning/) [ <svg viewbox="0 0 190 110"> <rect class="bx" height="46" rx="4" width="58" x="34" y="26"></rect><rect class="bx" height="46" rx="4" width="58" x="52" y="36"></rect><rect class="bx" height="46" rx="4" width="58" x="70" y="46"></rect> <path class="ln" d="M78 58h42M78 66h30M78 74h36"></path><path class="fl" d="M118 50h6v6h-6z"></path> <path class="ln" d="M140 60h18M152 54l6 6-6 6"></path> </svg> Multi-day schedulingSequences installs and projects that span several days, across the right crew.↗ ](https://fieldcamp.ai/ai-dispatcher/multi-day-scheduling/) [ <svg viewbox="0 0 190 110"> <circle class="bx" cx="72" cy="55" r="26"></circle><path class="ln" d="M72 40v15l11 8"></path> <path class="bx" d="M116 34l20 8v14c0 14-9 22-20 26-11-4-20-12-20-26V42z"></path><path class="ln" d="M108 56l6 6 12-12"></path> </svg> SLA-aware dispatchPrioritizes by contract SLA so response windows are never missed.↗ ](https://fieldcamp.ai/ai-dispatcher/sla-aware-scheduling/) [ <svg viewbox="0 0 190 110"> <circle class="bx" cx="80" cy="55" r="27"></circle><path class="ln" d="M80 39v16l12 7M80 28v-6M97 33l4-5M63 33l-4-5"></path> <rect class="bx" height="30" rx="4" width="40" x="118" y="40"></rect><path class="ln" d="M138 47v16M132 51c0-3 12-3 12 0s-12 3-12 6 12 3 12 0"></path> </svg> Overtime managementWeighs overtime and labor cost before it fills a technician’s day.↗ ](https://fieldcamp.ai/ai-dispatcher/overtime-management/) [ <svg viewbox="0 0 190 110"> <path class="ln" d="M30 78h30q8 0 8-8V44q0-8 8-8h28"></path><path class="ln" d="M112 78h48" stroke-dasharray="5 6"></path> <path class="fl" d="M104 30l-10 22h8l-6 20 18-26h-9l7-16z"></path> <circle class="bx" cx="160" cy="78" r="8"></circle><circle class="bx" cx="30" cy="78" r="8"></circle> </svg> Emergency job handlingSlots urgent jobs in and resequences the surrounding stops instantly.↗ ](https://fieldcamp.ai/ai-dispatcher/emergency-job-handling/) [ <svg viewbox="0 0 190 110"> <rect class="bx" height="50" rx="4" width="62" x="36" y="30"></rect><circle class="ln" cx="56" cy="48" r="7"></circle><path class="ln" d="M44 70c2-8 8-12 12-12s10 4 12 12M78 44h12M78 54h12M78 64h8"></path> <circle class="bx" cx="130" cy="50" r="16"></circle><path class="fl" d="M130 42l2.4 5 5.6.8-4 3.9.9 5.6-4.9-2.6-4.9 2.6.9-5.6-4-3.9 5.6-.8z"></path> <path class="ln" d="M120 76l10 8 10-8"></path> </svg> Skill-based assignmentMatches each job to a tech with the right certification and skill.↗ ](https://fieldcamp.ai/ai-dispatcher/skill-based-technician-assignment/) [ <svg viewbox="0 0 190 110"> <path class="bx" d="M40 44l34-14 30 10 34-10v40l-34 14-30-10-34 10z"></path><path class="ln" d="M74 30v40M104 40v40" stroke-dasharray="4 5"></path> <path class="fl" d="M120 38c-7 0-12 5-12 12 0 8 12 20 12 20s12-12 12-20c0-7-5-12-12-12z"></path><circle cx="120" cy="50" fill="#fff" r="4"></circle> </svg> Zone & territoryKeeps technicians inside their service zones and territory rules.↗ ](https://fieldcamp.ai/ai-dispatcher/zone-and-territory-constraints/) [ <svg viewbox="0 0 190 110"> <path class="ln" d="M34 76h28q8 0 8-8V48q0-8 8-8h20" opacity=".45" stroke-dasharray="4 5"></path> <path class="ln" d="M34 76h28q8 0 8-8v-4q0-8 8-8h14q8 0 8-8v-4q0-4 4-4h18"></path> <path class="ln" d="M116 34l8 6-8 6"></path><path class="ln" d="M96 66l14 14M110 66L96 80"></path> <circle class="bx" cx="34" cy="76" r="8"></circle><circle class="fl" cx="146" cy="40" r="6"></circle> </svg> Dynamic reroutingRecalculates the route the moment a job is added, moved, or cancelled.↗ ](https://fieldcamp.ai/ai-dispatcher/dynamic-rerouting/) **Already on ServiceTitan, Salesforce, or [Microsoft Dynamics 365](https://fieldcamp.ai/ai-dispatcher/microsoft/)?** Deploy the AI Dispatcher as a standalone layer on top of your current system — no rip-and-replace.

[Explore the AI Dispatcher →](https://fieldcamp.ai/ai-dispatcher/)

05 Back office

### Everything the money side needs — and the agents that chase it.
Every back-office feature a field service business needs, in one place: estimates, invoicing, payments, inventory, CRM, and reporting. Then the paperwork chases itself — back-office agents draft estimates and follow up on quotes and unpaid invoices, holding anything that needs a human for one-tap approval.

▷ Trigger✓ Completed
Job marked complete
Tech closes the work order at 422 Oak St — [**photos, parts, and hours on the record**](https://fieldcamp.ai/file-management).
Invoice generated
Drafted from the approved estimate — parts, labor, and the deposit carried forward.
Invoice Follow-up Agent
Chases with polite, on-brand reminders — and stops the moment the customer pays.
Paid → QuickBooks synced
Payment lands, books update automatically. Case closed.
No reply in 7 days → held for you
Anything sensitive waits for your one-tap approval. Nothing sends without your OK.
- Multi-option estimates — good-better-best as a native structure, with a recommended option — not a template hack.- Invoicing & payments — convert an approved estimate to an invoice and collect by card or ACH on-site.- [Deposits that carry forward](https://docs.fieldcamp.ai/payments/deposits-request-collect-and-apply-deposits-fieldcamp) — a deposit taken on the estimate transfers to the final invoice automatically.- [Recurring invoices](https://docs.fieldcamp.ai/payments/auto-deducting-payments-for-invoices-and-recurring-jobs) — generated from completed job visits for maintenance contracts — no manual re-billing.- [Inventory & purchase orders](https://fieldcamp.ai/inventory-management) — track parts, [warehouses, and vendors](https://docs.fieldcamp.ai/products-services/vendors-and-purchase-orders); POs tie back to the jobs that consumed them.- [Field service CRM](https://fieldcamp.ai/crm) — clients, properties, units, and equipment with full history — the record the AI reasons over.- [Reporting & analytics](https://fieldcamp.ai/reporting-software) — revenue by trade, tech, and job type; margins, tech scorecards, and marketing ROI.- [Accounting sync](https://fieldcamp.ai/integrations) — QuickBooks, Xero, and Wave update automatically on every invoice and payment.
### Cue the agents.

An agent for every chore in the back office. Run by FieldCamp, chasing the paperwork beside your team — anything sensitive held for one-tap approval.

✎Estimate DrafterTurns an inbound request — photos and all — into a drafted good-better-best estimate.Running↻Estimate Follow-up AgentNudges open estimates until they’re approved, declined, or expire — then stops.Completed$Invoice Follow-up AgentChases unpaid invoices politely and stops the moment the customer pays.Running⟳Recurring Billing AgentInvoices completed maintenance visits and re-books the next one in the contract.Running★Review Request AgentWaits a day after a paid job, then texts the customer a review link.Completed▦Job Costing AgentRolls up labor, parts, and truck cost into a clean margin figure per job.Running ☎Missed-Call Text-BackTexts back any call that slips through — and books the job from the thread.Running✉Membership Renewal AgentReminds members before contracts lapse and re-books the seasonal visit.Running▤Restock AgentWatches truck and warehouse stock, drafts the PO when parts run low.Completed◔Deposit Carryover AgentApplies estimate deposits to the final invoice — no double-charges, no leaks.Running✦Collections AgentWorks invoices past 30 days with a payment link — held for your approval.Running⚑Escalation AgentRoutes emergencies to the on-call tech and pings the owner in seconds.Completed 06 The layer it all runs on

## Both halves run on one thing: context.
On top of your context sits a data model you shape to your business. On top of that, you deploy [AI agents and workflows](https://fieldcamp.ai/workflow-automation). Every office, every agent, and every automation reads and writes the same source of truth.

<svg aria-hidden="true" height="0" style="position:absolute" width="0"><defs> <symbol id="li-agents" viewbox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.7"><rect height="10" rx="2.6" width="12.8" x="5.6" y="8"></rect><circle cx="9.6" cy="12.6" fill="currentColor" r="1.15" stroke="none"></circle><circle cx="14.4" cy="12.6" fill="currentColor" r="1.15" stroke="none"></circle><path d="M10 15.5h4"></path><path d="M12 8V5.6"></path><circle cx="12" cy="4.2" r="1.2"></circle><path d="M5.6 12.6H3.8M18.4 12.6h1.8"></path><path d="M20.2 3.6l.45 1.25L21.9 5.3l-1.25.45-.45 1.25-.45-1.25L18.5 5.3l1.25-.45z" fill="currentColor" stroke="none"></path></g></symbol> <symbol id="li-office" viewbox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.7"><path d="M3.5 20h17"></path><rect height="15.5" rx="1" width="12" x="6" y="4.5"></rect><path d="M10.4 20v-3.6h3.2V20"></path><g fill="currentColor" stroke="none"><rect height="2.4" rx=".4" width="2.4" x="8.4" y="7"></rect><rect height="2.4" rx=".4" width="2.4" x="13.2" y="7"></rect><rect height="2.4" rx=".4" width="2.4" x="8.4" y="11.2"></rect><rect height="2.4" rx=".4" width="2.4" x="13.2" y="11.2"></rect></g></g></symbol> <symbol id="li-model" viewbox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.7"><circle cx="4.9" cy="4.6" r="2"></circle><path d="M2.2 9.6c.55-2 4.85-2 5.4 0"></path><path d="M15.4 5.8l3.4-2.7 3.4 2.7v3.6h-6.8z"></path><rect height="4.2" rx=".8" width="5.4" x="9.3" y="16"></rect><path d="M10.9 16v-1.2h2.2V16"></path><circle cx="12" cy="11" fill="currentColor" r="1.6" stroke="none"></circle><path d="M7.2 8.2l3.3 1.9M16.8 8.2l-3.3 1.9M12 12.8v3"></path></g></symbol> <symbol id="li-context" viewbox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.7"><path d="M12 4.6c-1.6-1.5-4.2-1-5 .9-2.3.4-3.6 2.6-2.7 4.7-1.1 1.5-.6 3.8 1.1 4.7.3 2.3 2.5 3.7 4.6 2.9.6 1 1.4 1.5 2 1.5s1.4-.5 2-1.5c2.1.8 4.3-.6 4.6-2.9 1.7-.9 2.2-3.2 1.1-4.7.9-2.1-.4-4.3-2.7-4.7-.8-1.9-3.4-2.4-5-.9Z"></path><path d="M12 4.6v14.7"></path><path d="M8.8 8.2c1.2.4 1.9 1.3 1.9 2.5M15.2 8.2c-1.2.4-1.9 1.3-1.9 2.5M9.4 14.6c1-.3 1.6-1 1.6-2M14.6 14.6c-1-.3-1.6-1-1.6-2"></path></g></symbol></defs></svg><svg class="motif"><use href="#li-agents"></use></svg>**Agents**<svg class="motif"><use href="#li-context"></use></svg>**Context**<svg class="motif"><use href="#li-office"></use></svg>**Offices**<svg class="motif"><use href="#li-model"></use></svg>**Data model**  - <svg class="lay-ic"><use href="#li-agents"></use></svg>**AI agents & workflows**AI CSR, AI Dispatcher, Estimate Drafter, and Invoice Follow-up — deployed on top, all reading and writing the same context.

    - <svg class="lay-ic"><use href="#li-context"></use></svg>**Context — the source of truth**The shared context beneath every layer. Every office, every agent, and every automation reads and writes the same source of truth.

    - <svg class="lay-ic"><use href="#li-office"></use></svg>**Front office · Operations · Back office**The front office answers and books, Operations dispatches and routes, and the back office invoices and gets you paid.

    - <svg class="lay-ic"><use href="#li-model"></use></svg>**Customizable data model**Client → Property → Unit → Equipment — a model you shape to your business, so every record maps to how you actually work.


 <video aria-hidden="true" autoplay="" class="reach-video" loop="" muted="" playsinline="" preload="auto"><source src="https://cms.fieldcamp.ai/wp-content/uploads/2026/07/BG-video-1.mp4" type="video/mp4"></source></video>✦◌ Working…<button aria-label="Send" class="asksend" id="askSend" type="button">↑</button>✎

### One context. Reachable anywhere.
Ask or do anything across your whole operation — and reach the same records from Claude, ChatGPT, or any MCP client.

 <svg aria-hidden="" fill="#D97757" viewbox="0 0 24 24"><path d="m4.7144 15.9555 4.7174-2.6471.079-.2307-.079-.1275h-.2307l-.7893-.0486-2.6956-.0729-2.3375-.0971-2.2646-.1214-.5707-.1215-.5343-.7042.0546-.3522.4797-.3218.686.0608 1.5179.1032 2.2767.1578 1.6514.0972 2.4468.255h.3886l.0546-.1579-.1336-.0971-.1032-.0972L6.973 9.8356l-2.55-1.6879-1.3356-.9714-.7225-.4918-.3643-.4614-.1578-1.0078.6557-.7225.8803.0607.2246.0607.8925.686 1.9064 1.4754 2.4893 1.8336.3643.3035.1457-.1032.0182-.0728-.164-.2733-1.3539-2.4467-1.445-2.4893-.6435-1.032-.17-.6194c-.0607-.255-.1032-.4674-.1032-.7285L6.287.1335 6.6997 0l.9957.1336.419.3642.6192 1.4147 1.0018 2.2282 1.5543 3.0296.4553.8985.2429.8318.091.255h.1579v-.1457l.1275-1.706.2368-2.0947.2307-2.6957.0789-.7589.3764-.9107.7468-.4918.5828.2793.4797.686-.0668.4433-.2853 1.8517-.5586 2.9021-.3643 1.9429h.2125l.2429-.2429.9835-1.3053 1.6514-2.0643.7286-.8196.85-.9046.5464-.4311h1.0321l.759 1.1293-.34 1.1657-1.0625 1.3478-.8804 1.1414-1.2628 1.7-.7893 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8.1042v-5.6772a.79.79 0 0 0-.407-.667zm2.0107-3.0231l-.142-.0852-4.7735-2.7818a.7759.7759 0 0 0-.7854 0L9.409 9.2297V6.8974a.0662.0662 0 0 1 .0284-.0615l4.8303-2.7866a4.4992 4.4992 0 0 1 6.6802 4.66zM8.3065 12.863l-2.02-1.1638a.0804.0804 0 0 1-.038-.0567V6.0742a4.4992 4.4992 0 0 1 7.3757-3.4537l-.142.0805L8.704 5.459a.7948.7948 0 0 0-.3927.6813zm1.0976-2.3654l2.602-1.4998 2.6069 1.4998v2.9994l-2.5974 1.4997-2.6067-1.4997Z"></path></svg>ChatGPT <svg aria-hidden="" fill="#fff" viewbox="0 0 24 24"><path d="M13.85 0a4.16 4.16 0 0 0-2.95 1.217L1.456 10.66a.835.835 0 0 0 0 1.18.835.835 0 0 0 1.18 0l9.442-9.442a2.49 2.49 0 0 1 3.541 0 2.49 2.49 0 0 1 0 3.541L8.59 12.97l-.1.1a.835.835 0 0 0 0 1.18.835.835 0 0 0 1.18 0l.1-.098 7.03-7.034a2.49 2.49 0 0 1 3.542 0l.049.05a2.49 2.49 0 0 1 0 3.54l-8.54 8.54a1.96 1.96 0 0 0 0 2.755l1.753 1.753a.835.835 0 0 0 1.18 0 .835.835 0 0 0 0-1.18l-1.753-1.753a.266.266 0 0 1 0-.394l8.54-8.54a4.185 4.185 0 0 0 0-5.9l-.05-.05a4.16 4.16 0 0 0-2.95-1.218c-.2 0-.401.02-.6.048a4.17 4.17 0 0 0-1.17-3.552A4.16 4.16 0 0 0 13.85 0m0 3.333a.84.84 0 0 0-.59.245L6.275 10.56a4.186 4.186 0 0 0 0 5.902 4.186 4.186 0 0 0 5.902 0L19.16 9.48a.835.835 0 0 0 0-1.18.835.835 0 0 0-1.18 0l-6.985 6.984a2.49 2.49 0 0 1-3.54 0 2.49 2.49 0 0 1 0-3.54l6.983-6.985a.835.835 0 0 0 0-1.18.84.84 0 0 0-.59-.245"></path></svg>MCP <svg aria-hidden="" viewbox="0 0 127 127"><path d="M27.2 80c0 7.3-5.9 13.2-13.2 13.2C6.7 93.2.8 87.3.8 80c0-7.3 5.9-13.2 13.2-13.2h13.2V80zm6.6 0c0-7.3 5.9-13.2 13.2-13.2 7.3 0 13.2 5.9 13.2 13.2v33c0 7.3-5.9 13.2-13.2 13.2-7.3 0-13.2-5.9-13.2-13.2V80z" fill="#E01E5A"></path><path d="M47 27c-7.3 0-13.2-5.9-13.2-13.2C33.8 6.5 39.7.6 47 .6c7.3 0 13.2 5.9 13.2 13.2V27H47zm0 6.7c7.3 0 13.2 5.9 13.2 13.2 0 7.3-5.9 13.2-13.2 13.2H13.9C6.6 60.1.7 54.2.7 46.9c0-7.3 5.9-13.2 13.2-13.2H47z" fill="#36C5F0"></path><path d="M99.9 46.9c0-7.3 5.9-13.2 13.2-13.2 7.3 0 13.2 5.9 13.2 13.2 0 7.3-5.9 13.2-13.2 13.2H99.9V46.9zm-6.6 0c0 7.3-5.9 13.2-13.2 13.2-7.3 0-13.2-5.9-13.2-13.2V13.8C66.9 6.5 72.8.6 80.1.6c7.3 0 13.2 5.9 13.2 13.2v33.1z" fill="#2EB67D"></path><path d="M80.1 99.8c7.3 0 13.2 5.9 13.2 13.2 0 7.3-5.9 13.2-13.2 13.2-7.3 0-13.2-5.9-13.2-13.2V99.8h13.2zm0-6.6c-7.3 0-13.2-5.9-13.2-13.2 0-7.3 5.9-13.2 13.2-13.2h33.1c7.3 0 13.2 5.9 13.2 13.2 0 7.3-5.9 13.2-13.2 13.2H80.1z" fill="#ECB22E"></path></svg>Slack    07 Any size, any complexity

## One platform that becomes your business.
Because the data model is yours to shape, the [same asset hierarchy](https://docs.fieldcamp.ai/data-model/custom-objects-and-fields) that models a homeowner's furnace models a portfolio of commercial units — or a field of solar inverters and wind turbines. From a two-truck shop to a multi-state franchise, no rip-and-replace.

Home & residential

- HVAC
- Plumbing
- Electrical
- Cleaning
- Pest control
- Landscaping
- Garage door
- Appliance repair

Commercial & complex

- Commercial contracting
- Facilities & property maintenance
- Refrigeration
- Fire & life safety
- Multi-branch enterprise
- Renewable energy — solar & wind O&M

08 Built in, not bolted on

## Run your business. Not a stack of tabs.
Most platforms make you run an operations suite, bolt on a separate tool for the phones and another for the sales desk, then wire in spreadsheets. FieldCamp is that entire stack, rebuilt as one AI-native platform — one login, one source of truth.

 | Capability | FieldCamp | A stitched stack | SMB point tools |
|---|---|---|---|
| AI front office (answers & books) | Built in | Bolted-on add-ons | Limited |
| Multimodal AI (voice·text·image·video) | Yes | No | No |
| AI dispatcher (standalone or in-platform) | Yes | Add-on | No |
| Back-office agents (estimate & invoice) | Yes | No | No |
| Customizable data model | Yes | Rigid | Templated |
| [**Reachable from Claude / ChatGPT / MCP**](https://docs.fieldcamp.ai/ai-agents/mcp-connections-and-triggers) | Yes | No | No |
| Two-truck shop → enterprise | Yes | Enterprise-heavy | SMB-only |

 09 [From the field](https://fieldcamp.ai/client-love)

“FieldCamp answers every channel and hands my team a fully briefed job. It replaced the phone service, the scheduler, and two spreadsheets — and it feels like we hired more staff without hiring anyone.”

**Taras** · Pest Control · via G2

10 Questions

## Field service management software, answered

What is field service management software?+Field service management software runs the work of a field service business — capturing requests, scheduling and dispatching technicians, managing work orders, and handling estimates, invoicing, and payments — in one system instead of across paper, spreadsheets, and disconnected apps. What is AI-native field service management software?+It's field service software built with AI at its core rather than added on top. The AI works from your full operating context, creates and updates real records (customers, work orders, estimates), carries a job across time, and takes the next safe action under rules you set — with human approval where it matters. Can I use the AI Dispatcher on its own?+Yes. The AI Dispatcher runs inside FieldCamp or as a standalone layer on top of the FSM you already use, dispatching by capacity, SLA, overtime, skill, and territory, and proposing changes for you to approve. What are back-office agents?+They're AI agents that handle back-office paperwork: a Request-to-Estimate Drafter turns inbound requests into drafted estimates, an Estimate Follow-up Agent chases open quotes, and an Invoice Follow-up Agent chases unpaid invoices — each holding anything sensitive for one-tap human approval. Can I reach my FieldCamp data from Claude or ChatGPT?+Yes — your context and tools are reachable from Claude, ChatGPT, and any MCP client, so your team and agents can ask questions and take action on FieldCamp data from the tools they already use. Does it integrate with QuickBooks and my calendar?+Yes — FieldCamp connects to QuickBooks, Xero, Wave, Stripe, Google Calendar, Outlook, and Twilio, and becomes your system of record. Can it handle commercial and enterprise operations, not just home services?+Yes. The customizable data model supports multi-property, multi-asset, and multi-branch operations, so FieldCamp fits residential trades, commercial contractors, and complex asset-heavy operations like renewable-energy maintenance alike. How much does FieldCamp cost?+FieldCamp offers plans that scale with your team, with implementation included. Book a 15-minute call for a quote tailored to your size and trade.

## Want us to run yours?
In a 15-minute call, watch FieldCamp answer a real call, read a photo of a broken unit, book the job, dispatch the tech, and send the invoice — one platform, front office to back.

[Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)


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_View the original post at: [https://fieldcamp.ai/](https://fieldcamp.ai/)_  
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