Published on July 29, 2025
Do you know that the average first-time fix rate in field service is 77%?
Hence, choosing the right field service management software could be the difference between leading your market or losing customers to competitors?
The Jobber vs Workiz debate that you are researching about isn’t just about features—it’s about which platform actually moves the needle for real businesses. Not which has the flashiest marketing or longest feature list, but which one measurably improves your bottom line when you’re managing actual service calls, real technicians, and demanding customers.
Also, it might happen that going through this comprehensive Workiz vs Jobber comparison, you discover a completely new alternative that delivers the affordability of Jobber with the advanced AI capabilities of Workiz.
Remember, modern field service automation technologies are fundamentally transforming how service businesses operate, and advanced field service optimization strategies are reshaping industry standards for good.
The platform you choose today will determine whether you’re leading this transformation or struggling to catch up.
Ready to discover what we found beyond the obvious choices?
We’ve spent 90 days conducting hands-on testing with real field service businesses, including:
Transparency Note: This comparison is based on our independent research and analysis. We aim to provide unbiased insights to help field service businesses choose the right field service management platform.
Best for Small Teams
Jobber (starting at $39/month)
Best for Enterprises
Workiz (Genius AI Suite for automated workflows)
Best Long-Term Value
Jobber (saves ~$5,000 annually for 5 users)
Easiest to Use
Jobber (better onboarding and customer support)
Essential features, pricing, and performance metrics compared in one easy-to-scan table.
| Criteria |
J
Jobber
|
W
Workiz
|
|---|---|---|
| 💰 Pricing | ||
|
Starting Price
Winner
|
$29/month
|
Free (2 users)
|
|
5-User Plan
|
$129/month
|
$198/month
|
|
Free Trial
|
14 days
|
NA
|
| 📱 Platform | ||
|
Mobile App Rating
Winner
|
⭐ 4.5/5
|
⭐ 3.0/5
|
|
Web App
|
Yes
|
Yes
|
|
Offline Capabilities
Winner
|
More Robust than Workiz
|
⚡ Limited
|
| 👥 Team Features | ||
|
User Limit
|
Restricted
|
Restricted
|
|
Team Management
Winner
|
Advanced
|
Good
|
|
GPS Tracking
|
Built-in
|
Built-in
|
| 🔧 Core Features | ||
|
QuickBooks Online Integration
|
Native sync
|
Native sync + Via Zapier
|
|
AI Capabilities
|
Copilot AI
|
Genius AI Suite
|
|
Inventory Management
Winner
|
⚡ Basic
|
Advanced
|
| 🏢 Best For | ||
|
Company Size
|
1-50+ employees
|
2-20 employees
|
|
Industry Focus
|
All field services
|
On-demand services
|
| ⭐ Overall Rating | ||
|
Overall Rating
|
4.6/5
(G2)
|
4.6/5
(G2)
|
In-depth analysis of core features, capabilities, and performance differences between Jobber and Workiz.
Efficient scheduling and dispatch functions are crucial for field service businesses—here’s how Jobber and Workiz compare on these features:
| Feature |
J
Jobber
|
W
Workiz
|
|---|---|---|
|
Drag and drop functionality
|
Yes
|
Yes
|
|
Route optimization
|
Built-in
|
Via Google Maps
|
|
Recurring jobs
|
Advanced
|
Basic
|
|
Job scheduling automation
|
Advanced
|
Advanced
|
|
Multi day project scheduling
|
Basic
|
Advanced
|
Winner: Jobber – The built-in route optimization and superior recurring job management make it ideal for service businesses with regular maintenance routes or multiple daily operations.
Managing customer data and service history is essential for building long-term relationships—here’s how the two platforms compare:
| Feature |
J
Jobber
|
W
Workiz
|
|---|---|---|
|
Job Management
|
Advanced scheduling with intuitive interface
|
Visual dispatch board
|
|
Equipment Management
|
Basic asset management
|
Advanced equipment logs
|
|
Customer Relationship building
|
Integrated client management with history
|
CRM with automated workflows
|
|
Financial Management
|
QuickBooks Online sync
|
Manual accounting software setup
|
|
Inventory Management
|
Basic
|
Advanced
|
Winner: Workiz – Based on the comprehensive analysis, Workiz emerges as the winner due to its superior native capabilities in equipment management, customer relationship automation, and inventory management.
| Feature |
J
Jobber
|
W
Workiz
|
|---|---|---|
|
AI Assistant
|
Copilot AI
|
Genius AI
|
|
Call Answering
|
No
|
24/7 AI receptionist
|
|
Business Intelligence
|
Good
|
Limited
|
|
Automated Workflows
|
Good
|
Advanced
|
Winner: Workiz – For service businesses struggling with high call volumes or after-hours inquiries, Workiz’s Genius Answering provides immediate operational value that Jobber currently can’t match.
Winner: Jobber – With consistently higher ratings and better offline capabilities, Jobber’s mobile app provides the reliability field service professionals need for daily operations.
| Feature |
J
Jobber
|
W
Workiz
|
|---|---|---|
|
QuickBooks Online
|
Native sync
|
Via Zapier
|
|
Payment processes
|
Built-in
|
Built-in
|
|
CRM Integration
|
Limited
|
Via Zapier
|
|
Extensive integration capabilities
|
Focused
|
Broad
|
Winner: Jobber – For QuickBooks Online users, Jobber’s native integration provides superior reliability. However, Workiz offers more flexibility for service businesses using diverse software stacks.
| Feature |
J
Jobber
|
W
Workiz
|
|---|---|---|
|
Phone Support
|
Yes
|
Limited
|
|
Live Chat
|
Yes
|
Yes
|
|
Email Support
|
Yes
|
Yes
|
|
Response Time
|
< 2 hours
|
Variable
|
Winner: Jobber – The availability of phone support and consistently positive user feedback make Jobber the clear choice for field service businesses prioritizing customer service.
Jobber Pricing Structure:
| Plan |
C
Core
|
C
Connect
|
G
Grow
|
|---|---|---|---|
|
Price
|
$29/mo
|
$89/mo
|
$149/mo
|
|
Users
|
1 user
|
1 user
|
1 user
|
|
Key Features
|
Basic job scheduling, invoicing, online payments
|
QuickBooks Online sync, automated workflows
|
Advanced reporting, API access, team management
|
Client management and customer communication tools
Mobile app access with offline capabilities
Workiz Pricing Structure:
| Plan |
L
Lite
|
S
Standard
|
P
Pro
|
|---|---|---|---|
|
Price
|
Free
|
$229/mo
|
$270/mo
|
|
Users
|
Up to 2
|
1-5 users
|
6-15 users
|
|
Key Features
|
Basic features, limited jobs per month
|
Full features, automated workflows (up to the total of 5 automations)
|
Advanced features, priority support, automated workflows (up to the total of 10 automations)
|
Job scheduling and dispatch
Mobile app and customer communication
| Scenario | Cost Analysis |
|---|---|
|
For teams under 5
| Workiz saves $20-30 per user monthly |
|
For teams 5-15
| Workiz provides 30-50% cost savings |
|
For enterprise
| Both require custom pricing negotiations |
“Absolutely amazing. I have never had such a great experience with a customer support team“
— Verified User, Landscaping Company
“The AI answering feature has captured 30% more leads, but the mobile app is frustrating to use“
— Cleaning Business Owner
Want the best value for money (saves $5,000+ annually for growing businesses)
Need reliable mobile apps for field service professionals
Use QuickBooks Online for accounting software
Value excellent customer support and phone assistance
Prioritize user friendly interface for quick team adoption
Manage recurring services requiring advanced job scheduling
Need built-in route optimization for operational efficiency
Receive high call volumes needing 24/7 customer communication coverage
Want advanced automated workflows and task automation capabilities
Have only 1-2 users and want free software to start
Need complex project job management features
Require advanced inventory management and asset management
Use diverse software requiring extensive integration capabilities
Prioritize AI features over mobile functionality
While Jobber and Workiz are both solid options, they might not be perfect for every field service business. Here are some alternatives worth considering:
Our Solution
AI field service management software
Best for:
Forward-thinking service businesses ready to adapt AI for field operational efficiency and overall service growth
Starting price:
Competitive pricing plan – Starting from $35/month
Comprehensive business management tools, advanced analytics, extensive integration capabilities
Best for:
Large companies with 50+ technicians requiring enterprise-level field service management
Starting price:
$259/month
User friendly interface, good customer communication, built-in marketing tools
Best for:
Home service businesses focused on growth and marketing tools
Starting price:
$59/month
The Bottom Line: Jobber vs Workiz
🥇 Overall Winner
Jobber delivers superior value through better mobile experience (4.5★ vs 3.0★), built-in route optimization, and significantly lower pricing. Perfect for budget-conscious growing businesses seeking excellent ROI.
Budget matters – saves $5,000+ annually for growing businesses
Mobile reliability is critical (4.5★ rating with full offline mode)
Route optimization saves 15-20% on fuel costs automatically
You use QuickBooks Online for accounting integration
24/7 AI call answering is essential for capturing leads
You have only 1-2 users and want free software to start
Advanced inventory management is critical for your operations
Complex project management features are needed
Get quick answers to common questions about Jobber and Workiz.
Both platforms offer data import tools, though manual migration of historical job details may be required. Consider timing the switch at year-end for cleaner accounting software transitions.
Jobber offers superior multi-channel support including phone, while Workiz primarily uses chat-based support. For field service businesses needing immediate assistance, Jobber’s phone support provides faster resolution.
Yes, both platforms offer 14-day free trials with full feature access to test job scheduling, mobile app functionality, and team management capabilities before committing.
Jobber has native QuickBooks Online integration with automatic sync, while Workiz requires third-party tools like Zapier. For financial management efficiency, Jobber’s native integration is superior.
Yes, Workiz offers a genuinely free Lite plan for up to 2 users with basic features and limited monthly jobs. Perfect for small businesses just starting their field service operations.
Jobber’s mobile app rates 4.5/5 stars compared to Workiz’s 3.0/5, making it the clear choice for field service professionals who rely on mobile capabilities for daily operations.
Workiz offers more advanced workflow automation and task automation, while Jobber focuses on essential automated reminders and customer communication. Choose based on your automation complexity needs.
Jobber’s pricing scales more affordably and offers unlimited users on higher plans, while Workiz becomes expensive quickly. For business optimization and cost control, Jobber is superior for scaling teams.
