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Stop juggling jobs across WhatsApp + Excel.AI Dispatcher live → 1:1 demo (SGT)
Built for Singapore town councils & MCSTs

HDB & Condo Maintenance Software for Singapore.

Building · floor · unit trackingResident request portalNEA & BCA complianceXero sync
HDB and Condo Maintenance Services dashboard of FieldCamp for Singapore

Works with the tools Singapore property managers already use

XeroXero
WhatsApp BusinessWhatsApp Business
Google CalendarGoogle Calendar
StripeStripe
P!PayNow

Sound familiar?

Still Managing Building Maintenance on Spreadsheets and WhatsApp Groups?

Most town councils and MCST committees we speak to are running maintenance across hundreds of units from shared spreadsheets, WhatsApp voice notes, and folders full of invoices.

Work_Orders_March_FINAL_v3_UPDATED.xlsx
BlockUnitIssueReportedCrewStatusNotes
AMK 305#12-456Ceiling leak2 WEEKS AGOPlumber?Pendingresident called 3 times
TP 94Lift LobbyLight fitting broken???MISSEDno record of request!!
TPY 216Bin CentrePest control dueMar 2Vendor ADoneNEA ok
Punggol CondoPool AreaTile replacementOVERDUEVendor B (on leave??)PendingAGM in 10 days

Maintenance across multiple HDB estates

Work orders come in from void decks, lift lobbies, rooftop tanks, and bin centres — all landing in a shared spreadsheet three people update at different times. Jobs fall through the cracks.

MCST compliance for AGM reporting

Your committee needs audit-ready records, but the current system is a folder of invoices and a WhatsApp group with contractors. AGM prep takes two weeks of manual assembly.

Coordinating vendors across buildings

Plumber for Blk 101–120, electrical sub for the whole estate, in-house for general upkeep. Nobody has a single view. Vendors show up at wrong blocks. Jobs get assigned twice.

Work orders that stall between steps

Resident reports a leak at Blk 305, #12-456. Form passes to supervisor to crew, then stalls. Resident calls again. Nobody can find the original request. Happens dozens of times a week.

AI Dispatcher for maintenance crews

Route crews across estates, not against them

Your teams cover Punggol, Sengkang, and Ang Mo Kio daily. FieldCamp’s AI Dispatcher evaluates thousands of route combinations per second, matching crew skills, location, and job urgency. Emergency repairs slot in without disrupting the day. Routine inspections group by estate so crews aren’t criss-crossing the island.

  • Track every job at building · floor · unit level — pull the full history for Blk 412, Level 8, Unit 812 in seconds
  • Emergency call-outs assigned to the nearest available crew
  • Route in-house teams and contracted vendors from the same dashboard
AI dispatcher for maintenance crews
Inspection maintenance contracts on autopilot

Inspections & compliance

NEA & BCA inspections
on autopilot

Schedule recurring inspections for fire safety, lift maintenance, water tank cleaning, pest control, and facade checks. FieldCamp auto-generates visits on schedule, assigns the right certified inspector, and logs completion with photos and sign-off.

Compliance records are searchable and exportable — audit-ready for NEA, BCA, and annual AGM reporting.

  • Fire safety, lift, water tank, pest control — set once, runs forever
  • Certified inspector auto-assigned per inspection type
  • Photos, sign-off, and completion logs stored per asset
  • Full audit trail — exportable for AGM and regulator checks

Resident request portal

Residents submit.
Work orders create themselves

Residents submit maintenance requests through an online portal — describing the issue, attaching photos, and selecting their block and unit. FieldCamp auto-creates a work order, categorises it by urgency and trade, and routes it to the right team. No more phone calls to the office, no more lost paper forms.

  • Online portal — residents submit with photos, block, and unit number
  • Auto-categorised by trade (plumbing, electrical, pest) and urgency
  • Duplicate requests for the same unit linked automatically
  • Residents track status in real time — no calls to the office
Online portal for residents to submit maintenance requests by themselves
Invoice
#SG-2087
Paid
Ang Mo Kio Town Council
Blk 305 AMK Ave 1
Singapore 560305
Work orderBlock/UnitAmount
Plumbing repair — ceiling leak305 · #12-456$280.00
Pest control (NEA) — bin centre305 · Common$180.00
Lift lobby light replacement305 · Level 5$95.00
SubtotalSGD $555.00
GST (9%)SGD $49.95
TotalSGD $604.95
Xero Synced to Xero · Paid via PayNow

SGD invoicing & Xero sync

Every work order, on the invoice

Generate invoices in SGD with 9% GST calculated automatically. Itemise by building, by unit, or by maintenance contract. Sync invoices, payments, and vendor bills to Xero — reconcile vendor payments against the work orders they fulfilled.

  • Itemise by building, unit, or maintenance contract
  • 9% GST calculated automatically on every line
  • Vendor bills linked to the work orders they fulfilled
  • Full two-way Xero sync — invoices, payments, reconciliation
  • Accept maintenance fees via PayNow or Stripe

How it works

From Resident Request to Completion,
One Connected Flow

Built for both HDB town council workflows and MCST condo operations. Every step carries data forward — request, dispatch, complete, record. Nothing re-entered between WhatsApp, spreadsheets, and Xero.

STEP 01

Resident reports

Resident submits via the online portal, phone, or walk-in. Issue logged with block, floor, unit, and photos, no paper forms.

STEP 02

Triaged & assigned

FieldCamp categorises by trade and urgency. AI Dispatcher routes to the nearest in-house crew, or the contracted vendor for that estate.

STEP 03

Work completed

Crew arrives, logs work done, captures before-and-after photos, and marks the job complete from their phone. Supervisor reviews and approves.

STEP 04

Resident updated

Resident receives a WhatsApp notification that the request is resolved. Feedback captured. Full history stored against the unit.

STEP 05

Audit-record

Work order closes with a full trail — who reported, assigned, completed, when, and cost. Records feed straight into AGM and regulator reporting.

Built for Singapore’s scale

From a single condo to multi-estate portfolios.

Whether you maintain 50 units or 5,000, the workflow is the same: request, dispatch, complete, record. No spreadsheet that breaks at 500 rows, no WhatsApp group that’s impossible to search, no paper trail that disappears when someone leaves.

— Built for town councils & MCSTs across Singapore
16
Town councils islandwide
1M+
HDB flats in scope
1,000s
MCST-governed condos

Integrations

Connected to the Tools Your Operations Already Use

Xero

Sync invoices, vendor bills, and payments. GST reporting ready. Reconcile vendor payments against completed work orders.

Invoice #SG-2087Synced
Vendor bill $280Reconciled

WhatsApp Business

Work order updates, completion notifications, and inspection reminders via WhatsApp — for residents, vendors, and crews alike.

Vendor → Blk 305Assigned
Resident #12-456Resolved

Google Calendar

Crew schedules, inspection dates, and vendor appointments sync to Google Calendar in real time. No double-booking.

10:00 — AMK Blk 305Synced
14:00 — Lift inspectionSynced

Stripe & PayNow

Collect maintenance fees and ad-hoc repair charges. Residents pay from the invoice link — card or PayNow.

SGD $604.95Paid
SGD $1,280.00Paid

FAQ

Frequently Asked Questions.

FieldCamp provides building-floor-unit hierarchy tracking, AI-powered dispatch for maintenance crews, a resident request portal, vendor coordination, and compliance tracking — all in one platform. Work orders are tracked from resident report to completion sign-off, with full audit trails for town council reporting.
FieldCamp separates common area issues from in-unit requests, assigns jobs to contracted vendors or in-house teams, tracks completion with photos and sign-off, and stores the full maintenance history against each unit and common area. All records are exportable for AGM reporting and financial audits.
Yes. FieldCamp’s asset hierarchy organises your portfolio by building, floor, and unit. Every work order, inspection, and maintenance record is linked to the exact location — so you can pull the full history for Blk 412, Level 8, Unit 812 in seconds. Works for HDB blocks, condos, and mixed-use developments.
Assign jobs to different vendors by trade and by building. Track response times, completion rates, and costs from one dashboard. Each vendor receives work orders with full job details, access instructions, and deadlines. Vendor invoices link to the work orders they fulfilled — so you can verify every charge against actual work.
FieldCamp is built for Singapore’s maintenance environment — supporting both HDB town council workflows and MCST condo operations. SGD invoicing with 9% GST, Xero integration, WhatsApp notifications, NEA and BCA compliance tracking, and AI-powered dispatch across estates. It handles the requirements global facilities software simply doesn’t address.
FieldCamp’s resident portal lets tenants and unit owners submit requests online — with photos, location details (block, floor, unit), and issue description. The system auto-creates a work order, categorises it by trade and urgency, and routes it to the right team. Residents track status in real time. No phone calls, no paper forms.
FieldCamp supports compliance tracking for NEA and BCA — scheduled inspections for fire safety, lift maintenance, water tank cleaning, pest control, and facade assessments. The system auto-generates inspection visits, assigns certified inspectors, and logs completion with documentation. All records are searchable and exportable for regulatory audits.

Get started

Stop managing building maintenance on paper and WhatsApp.

Join Singapore property managers and town council operations teams who dispatch crews smarter, track every work order from request to completion, and keep compliance records audit-ready.

Free for 7 daysSet up in 30 minutesNo credit cardSGD billingXero ready