--- title: "Appliance Repair Software for Contractors | FieldCamp" url: "https://fieldcamp.ai/appliance-repair-software/" date: "2026-07-10T00:00:00.000Z" modified: "2026-07-19T00:00:00.000Z" type: "WebPage" resource: "https://fieldcamp.ai/appliance-repair-software/" timestamp: "2026-07-26T01:18:31.256Z" author: name: "FieldCamp Team" word_count: 1817 reading_time: "9 min read" summary: "Appliance Repair Appliance repair software that knows every machine in every home — down to the serial number. Property, appliances, and service plans…" description: "Appliance repair software for scheduling, estimates, and invoicing. Tracks every property and appliance with recurring plans, AI dispatch, and mobile app." language: "en" --- Appliance Repair # Appliance repair software that knows every machine in every home — _down to the serial number._ Property, appliances, and service plans — all first-class. AI dispatch, recurring maintenance, flat-rate estimates, invoicing, and payments in one platform — the appliance repair business software residential and light-commercial contractors actually run on. [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)We'll spin up your data model on the call. 4.8Capterra Trusted by shops — single van to franchise. Washers & DryersRefrigeratorsOvens & RangesDishwashersMicrowavesSmall Appliances 01 The Appliance Repair data model ## Every property, every appliance — _structured, not a notes field._ FieldCamp ships an appliance repair layout the day you sign in: a Property → Appliance hierarchy with typed fields for make, model, serial, install date, and warranty — the [appliance-level tracking](https://docs.fieldcamp.ai/data-model/appliance-repair) the enterprise platforms reserve for enterprise contracts. It doubles as your [appliance repair CRM software](https://fieldcamp.ai/crm/) — every property, owner, and service plan on one record. Service history rolls up to each appliance automatically on its [equipment record](https://docs.fieldcamp.ai/data-model/equipment), and the moment a maintenance gap opens, FieldCamp flags it and drafts the win-back. Linked records Each appliance links directly to its property. Open one address and see every machine, service plan, and visit — no searching through notes. Typed fields Appliance type, make, model, serial, install date, warranty expiry, service status — structured fields with real types, never a free-text dump. Service history Every visit rolls up to the appliance it touched. Gaps past your threshold raise a flag the tech sees on arrival. Shared record views One record per appliance — specs, service log, files — the same source your CSRs, dispatchers, and techs work from. 02 Lead & book ## Every lead, every channel — _answered and booked._ WhatsApp, SMS, Instagram, Google, web, and the phone land in one inbox. [The AI receptionist answers in seconds](https://fieldcamp.ai/ai-receptionist/), books by [service area](https://docs.fieldcamp.ai/ai-dispatcher/service-areas-and-zones), and the lead arrives already matched to the property and appliances on file — so nothing slips and no call goes unanswered. 03 Appliance repair scheduling & dispatch ### [Two minutes to fill the board.](https://fieldcamp.ai/ai-dispatcher/) _Then it shows its work._ FieldCamp is appliance repair scheduling software with an [AI dispatcher](https://fieldcamp.ai/ai-dispatcher/) that knows the van is 80% full before adding the next job. It [assigns by tech skill](https://fieldcamp.ai/ai-dispatcher/features/skill-based-dispatching/) — brand certification, refrigerant handling, comfort with commercial-grade units — plus zone, drive time, and capacity. Every card lands with a one-click reason. Reschedule a no-access or parts-delay call and it [rebalances the rest of the day](https://fieldcamp.ai/ai-dispatcher/use-cases/same-day-reschedule/) without breaking your other windows, and you can [see exactly how the AI matched the job](https://fieldcamp.ai/ai-dispatcher/blog/how-ai-matches-jobs-to-technicians/) before you approve. Auto mode fills the week the moment a job is created. Assist mode queues every assignment for your dispatcher to review. 04 Appliance repair estimating software ## Good, better, best — _approved on the spot._ Build a [good-better-best estimate](https://fieldcamp.ai/quotes/) from the [flat-rate pricebook](https://docs.fieldcamp.ai/products-services/price-book-and-bundles), attach the photo of the failed part, and let the customer approve and e-sign on the spot — it converts to an invoice in one tap. FieldCamp even drafts the quote from what the appliance record already knows. Not sure where to set your numbers? Run the parts and labor through our free [service price calculator](https://fieldcamp.ai/free-tools/service-price-calculator/) and [labor cost calculator](https://fieldcamp.ai/free-tools/labor-cost-calculator/) before you build the pricebook. 05 Appliance repair invoicing software ## [Invoice from the driveway.](https://fieldcamp.ai/invoicing-software/) _Paid before you pull away._ The visit auto-generates a branded invoice. Collect with Tap-to-Pay, ACH, card, or Apple Pay, auto-charge the card on file for plan customers, and watch it [sync to QuickBooks](https://docs.fieldcamp.ai/payments/payments-overview) — no double entry, no chasing checks. Need something to start from today? Grab our free [appliance repair invoice template](https://fieldcamp.ai/free-tools/invoice-template/). 06 Appliance repair maintenance software ### [Maintenance plans that actually get scheduled.](https://docs.fieldcamp.ai/data-model/service-agreements) FieldCamp is the appliance repair maintenance software that turns service plans into scheduled, recurring revenue. Service plan is a first-class field on the property — Active, Lapsed, or None. [Plan visits get scheduled automatically](https://docs.fieldcamp.ai/job-management/recurring-jobs); lapsed plans land in the win-back queue. The win-back drafts and reminders run on the [AI Workflow Builder](https://fieldcamp.ai/workflow-builder/), so a lapsed plan triggers the follow-up without anyone remembering to send it. The AI receptionist knows the plan when they call, and so does the tech in the van. Recurring billing, visit chains, and reminder texts are built in — not bolted on through a third-party automation. 07 Capabilities ## Everything an appliance repair shop runs on, _on one platform._ [Reporting](https://fieldcamp.ai/reporting-software/), mobile, accounting, and compliance — the rest of the appliance repair business software a repair company runs on, woven into the same property and appliance records. No swivel-chair between five tools. Track every part on the truck with built-in inventory management so a fridge compressor swap never stalls for a missing part. Reporting & ask-the-data * ·Business health dashboard * ·Ask-the-data chat (plain English) * ·Tech-by-tech revenue + close-rate * ·Live job-margin + capacity metrics * ·Membership & recurring-revenue view Mobile & field * ·iOS + Android app — offline-safe * ·GPS tracking + on-my-way text * ·Photos + notes attached to the appliance * ·Time tracking + clock-in by job * ·Works in the basement with no signal Pricebook & accounting * ·Flat-rate pricebook (OEM parts + labor) * ·Margin rules + live supplier pricing * ·Customer financing offered inline * ·QuickBooks sync (Online + Desktop) * ·Two-way payouts + deposits Compliance & custom objects * ·Brand certification tracking per tech * ·Warranty registration + recall log * ·Parts-on-order status per appliance * ·Any custom field, object, or workflow * ·Same dispatch board, same reports 08 Why it matters ## Three reasons appliance repair shops switch. _And stay._ 01 ### Every property has a history. When the call comes in, the tech sees every appliance, every service visit, every warranty on that address — without scrolling through a notes field. Diagnoses get faster. Repair-vs-replace recommendations get smarter. 02 ### Maintenance plans pay for themselves. Plan status is a real field, not a tag. Visits chain. Lapsed plans land in a win-back queue. The AI receptionist upsells the right plan based on the appliance age it can see. 03 ### Built around your shop, not theirs. Need brand cert tracking, warranty registration, or parts-on-order logs? Add a custom object — same engine, same dispatch board, same reports. It's the appliance repair field service software that scales from a one-van shop to a multi-brand franchise, with no separate compliance product to license. If you're weighing the move, see [what an AI dispatcher actually is](https://fieldcamp.ai/ai-dispatcher/blog/what-is-an-ai-dispatcher/) and read why [AI dispatching beats traditional dispatch software](https://fieldcamp.ai/ai-dispatcher/blog/ai-dispatching-vs-traditional-dispatch-software/) for a small shop. It's the same all-in-one [field service management software](https://fieldcamp.ai/) thousands of trades run on — see how it [transforms field service operations](https://fieldcamp.ai/blog/how-ai-is-transforming-field-service-management/). 09 The other trades we run ## Same platform. _Every trade you touch._ [HVAC →Property, units, equipment — service plans.](https://fieldcamp.ai/hvac-software/)[Plumbing →Service calls, parts, recurring maintenance.](https://fieldcamp.ai/plumbing-software/)[Electrical →Service + projects, permits, panels.](https://fieldcamp.ai/electrician-software/)[Property maintenance →Multi-property, multi-trade, recurring.](https://fieldcamp.ai/property-maintenance-software/)[Insulation →Estimates by sqft, recurring re-inspects.](https://fieldcamp.ai/insulation-software/)[Construction →Phased billing, change orders, permits.](https://fieldcamp.ai/construction-software/) 10 FAQ ## Common questions _appliance repair owners ask._ What is appliance repair software? Appliance repair software is the all-in-one system that runs an appliance repair business — scheduling and dispatching technicians, tracking every property and the appliances installed there, sending estimates and invoices, processing payments, and reporting on the health of the business. As all-in-one appliance repair business software, it replaces separate scheduling, CRM, estimating, and invoicing tools. FieldCamp is appliance repair software built around a real data model: every property holds appliance records with make, model, serial, install date, warranty expiry, and a full service history. That structure makes diagnoses faster, maintenance plans easier to sell, and recurring revenue more predictable. Does FieldCamp do appliance repair maintenance scheduling? Yes — FieldCamp is appliance repair maintenance software. Service plan is a first-class field on the property — Active, Lapsed, or None — not a tag bolted on. When a plan is active, visits chain automatically on the recurrence you set (once a year, twice a year, quarterly), so appliance repair maintenance scheduling runs itself. Reminder texts go out 48 hours before. Lapsed plans land in a win-back queue with the AI receptionist primed to renew them when the customer calls in. What is the best appliance repair scheduling software? The best appliance repair scheduling software fills the board the way a seasoned dispatcher would — matching each job to the right technician by brand certification (LG, Samsung, Whirlpool, GE), service zone, van capacity, customer time window, and drive time, not just dropping pins on a calendar. FieldCamp's AI dispatcher does that in about two minutes and shows the reasoning behind every assignment, so the schedule the whole shop trusts is built before the first van rolls. What is the best appliance repair dispatch software? The best appliance repair dispatch software fills the board considering everything a real dispatcher weighs — tech brand certifications, service zones, van capacity in dollars and jobs, customer time windows, and drive time between stops. FieldCamp's AI Dispatcher does that in two minutes and shows the reasoning behind every assignment. You can run it on Auto (it assigns the moment a job is created) or Assist (every assignment queues for review). Can FieldCamp track appliances — make, model, serial, install date, warranty? Yes — that's the heart of how FieldCamp models appliance repair. Each property holds appliance records with Appliance type (Washer, Dryer, Refrigerator, Oven, Dishwasher, Microwave, and more), Make, Model, Serial, Install date, Warranty expiry, and a Service status pill (Good, Due soon, Overdue). Service history rolls up automatically; gaps over a configurable threshold trigger a warning the tech sees on arrival. What about brand certification tracking and repair documentation? FieldCamp's custom-objects engine lets you add technician brand certification records, warranty registration logs, parts-on-order status, and repair notes as objects on the same platform — same reports, same dispatch board, same audit trail. You don't need a separate compliance product; the data lives next to the property and appliance it relates to. Does FieldCamp do appliance repair estimates, invoicing, and payments? Yes — estimates with good-better-best proposals, flat-rate pricebooks, photo-attached line items, and e-signature; invoices generated from the field with branded templates; payments via Tap-to-Pay, ACH, credit card, and Apple Pay; financing offered inline; and QuickBooks Online + Desktop sync. Invoices auto-charge for service-plan customers. What is appliance repair field service management software, and is FieldCamp a fit for small shops? Appliance repair field service management software is the all-in-one system that connects the office (scheduling, CRM, invoicing) to the field (mobile app, GPS, photos, payment). FieldCamp is built to fit shops from a one-van operation to a multi-brand franchise. The data model and AI dispatch scale; pricing starts at $25/user/month and we set up your data model with you on the onboarding call. Get started ## Want the best appliance repair software _built around your shop?_ Fifteen minutes. We'll spin up your data model — your service plans, your appliance types, your dispatch rules — on the call. [Book a 15-minute call](https://calendly.com/jeel-fieldcamp/30min)