Privacy Policy

Effective Date: 10 December 2024
Last Updateed on: 10 December 2024

FieldCamp (“We,” “Us,” “Our”) is committed to protecting your privacy and safeguarding your personal data. This privacy policy (“Policy”) outlines how we collect, process, store, and share your information in compliance with applicable data protection laws.

DEFINITIONS

• Controller: The entity that determines the purposes and means of processing personal data.
• End-User: An individual or entity interacting with the Services via a Subscriber.
• Personal Data: Any information about an identified or identifiable natural person, such as name, email address, location data, or other identifiers.
• Processing: Any operation performed on personal data, such as collection, storage, use, or deletion.
• Processor: Any entity processing personal data on behalf of a Controller.
• Services: The tools, products, and functionalities offered by FieldCamp.
• Subscriber: An individual or entity subscribing to and using our Services.
• Website: Refers to fieldcamp.ai and its associated pages.
• You/Your: Individuals whose personal data is collected or processed by us.

PERSONAL DATA WE COLLECT

We collect and process personal data through the following means:

Directly From You:

1. Account Creation: When you sign up for our Services, we collect personal details, such as your name, email address, and contact information.
2. Interactions With Our Website: Includes data provided when submitting forms, participating in surveys, or making support requests.
3. Third-Party Connections: When you authorize integration with external services (e.g., Gmail, Google Calendar), we collect relevant data necessary to enable those functionalities.

From Third Parties:

Authorized Sources: Includes information from third-party services, such as social media, public databases, or marketing platforms, where permitted by law or with your consent.

Automatically Through Technology:

Cookies and Analytics: We collect data, such as device type, IP address, browser type, and browsing behavior, when you visit our Website.

PURPOSES FOR PROCESSING PERSONAL DATA

We process your personal data to:

1. Provide Access: Ensure you can access and use our Website and Services.
2. Improve Services: Conduct research, gather user feedback, and perform analysis to enhance our offerings.
3. Communicate: Send updates, feature announcements, and other relevant notifications.
4. Personalize Experience: Tailor your experience based on preferences and usage patterns.
5. Ensure Legal Compliance: Meet legal obligations and address unauthorized activities.
6. Marketing and Promotions: Conduct lawful campaigns and promotional activities.

GOOGLE SERVICES INTEGRATION

Google Calendar Integration:

• We access, create, edit, and delete calendar events as directed by you.
• The data is used solely to execute your instructions and is not shared with third parties.

Gmail Integration:

• We process email data (e.g., read, compose, send, delete) based on your authorization to enable requested actions.
• Data remains confidential and is not disclosed beyond what is required to deliver the Services.

We strictly adhere to Google’s API Services User Data Policy, ensuring secure and private handling of user data.

Data Usage Assurance:

• Data accessed via Google Workspace APIs is processed only as necessary to deliver the requested functionality within the Services.
• We do not use data obtained from Google Workspace APIs to develop, improve, or train generalized AI and/or machine learning models.
• All usage complies strictly with Google’s API Services User Data Policy, ensuring secure and private handling of user data.

SHARING OF PERSONAL DATA

Your personal data may be shared with:

1. Service Providers: Third-party vendors assisting with hosting, payment processing, analytics, and operations.
2. Marketing Partners: Approved partners assisting with promotional efforts under strict compliance with data laws.
3. Legal or Regulatory Authorities: Personal data may be disclosed to comply with legal obligations or respond to lawful requests.
4. Mergers or Acquisitions: In the event of a merger, acquisition, or sale, personal data may be transferred as part of the business transaction. Safeguards will ensure data protection.

DATA RETENTION

We retain personal data as follows:

1. Active Use: Data is retained while you actively use our Services or Website.
2. Post-Termination: After your account is inactive, data is archived or anonymized unless required by law to retain it.

SECURITY OF PERSONAL DATA

We use robust technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. This includes:

• Encryption for sensitive data
• Secure storage mechanisms
• Regular security audits and updates

If you suspect unauthorized activity, contact us immediately.

YOUR RIGHTS

Residents of the EEA, UK, or Switzerland have the following rights under data protection laws:

1. Access and Correction: Request access to your data and correct inaccuracies.
2. Data Portability: Obtain a copy of your data in a portable format.
3. Object to Processing: Restrict or object to certain data processing activities.
4. Withdraw Consent: Revoke consent where applicable.
5. File Complaints: Submit complaints to your local data protection authority.

To exercise these rights, contact us at the details below.

COOKIE POLICY

Our Website uses cookies to enhance functionality and improve your experience.

1. Essential Cookies: Enable core features like security and accessibility.
2. Analytics and Customization Cookies: Help analyze user behavior to improve performance.

You can manage cookie preferences through browser settings.

PRIVACY OF CHILDREN

FieldCamp does not knowingly collect personal data from individuals under 18. If identified, such data will be promptly deleted. Parents or guardians can contact us if they suspect their child’s data has been collected.

NOTICE TO END-USERS

When using FieldCamp via an organization (Subscriber):

• The Subscriber acts as the Controller of your data.
• For data-related queries, contact the Subscriber directly.

This Policy does not apply to aggregated, anonymized data.

CONTACT INFORMATION

For questions or concerns, contact us at:

Contact Person: Jeel Patel
Email: support@fieldcamp.ai
Address: 2 County Court Blvd., Suite 400, Brampton, L6W 3W8, Ontario, Canada

CHANGES TO THIS POLICY

We may update this Policy periodically to reflect changes in practices or legal requirements. Material changes will be communicated via our Website or other channels.

By using FieldCamp, you agree to this Policy. For further inquiries, contact us at any time.