Over 89% of the clients prefer modern, on-demand scheduling software, and would happily pay a premium for it.
90% of the clients focus on customer service as their deciding factor for reaching out to the same vendor the next time they need it.
The importance of quality field service management is rising, and dedicated software like Housecall Pro can handle it.
But that’s not the benchmark you should look for. Housecall Pro has multiple drawbacks like poor customer support, limited tracking features, and no real-time tracking, among others that restrict your business from unlocking the best potential of a powerful field service software.
Let’s look at different Housecall Pro alternatives that can assist you in transforming your service business.
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Before we jump to the core part, we wanted to highlight the major drawbacks of Housecall Pro that increased the need to search for its alternatives.
The interface and user experience of the software can be difficult for non-technical professionals. The complexities and advanced features of the software make it difficult for multiple management professionals and technicians to extract its maximum potential.
It can hinder the growth of the business and result in limited optimization of your service business.
If you seek assistance from customer support to use the software to its maximum potential, you won’t get great customer support.
Housecall Pro has a poor customer support ecosystem with limited channels and no real interaction with the support team. If a user gets stuck with technical difficulties, they need to wait for hours or days to resolve the issue.
Source: getapp.com
The software is limited with the reporting and tracking options. With the rising competition in the service management software industry, multiple software offers a wider range of features at lower prices than Housecall Pro.
The changes made to the workflow or set schedule take time to show up. The technicians need to refresh the application or relaunch it to see the updates or changes to deliver better service results.
The software doesn’t offer a dedicated desktop version which limits the accessibility of the software. You need to have consistent access to a smartphone to access the software as there are no alternatives.
Talking about alternatives, let’s discuss the best alternatives you can choose for Housecall Pro to bypass these drawbacks and touch the maximum potential of using a dedicated home service business software.
FieldCamp is one of the leading service scheduling software with a user-friendly and simple UI/UX, great customer support, and a wide range of features for tracking and reporting. Bypass all the hurdles restricting your service business growth using FieldCamp.
You can extract previous data on your employee’s performance and customers for in-depth analytics to optimize your business and increase sales capabilities.
Being one of the inexpensive software compared to others in the industry, FieldCamp offers advanced service scheduling features that can help you streamline your business operations and ensure quality customer service.
You can minimize the extra manual efforts of your workforce and increase efficiency to ensure maximum productivity for better results. FieldCamp helps you to one of the leading field service companies with its finely curated customer care modules.
You get excellent back-end support to bypass difficult technical glitches and ensure the smooth functioning of your service business.
Irrespective of your business scale or type, you can use FieldCamp to improve your existing home service businesses, integrate automation, and get centralized control of business operations.
You can schedule the tasks of your technicians, and they can access their schedules using the mobile application or desktop. It helps them to stay on track and avoid failed or delayed service.
You handle the complexities of peak season and handle your resources in the most optimized manner by simplifying the process using FieldCamp. Your workforce can use the power of voice-to-text functionality while managing their work to explore different features of the software for a better user experience.
FieldCamp helps you maintain all your books and transactions with accurate financial reporting. So, you do not need to opt for any third-party accounting software like Xero accounting software.
FieldCamp can help you save 95% of the service management time. It also provides you with a 14-day free trial to understand the software’s ins and outs without prior technical knowledge.
By choosing FieldCamp, you get features like