FieldPulse Review 2026: Pricing, Pros, Cons & Honest Verdict

Overall Rating: 7.2/10 

FieldPulse is a solid mid-tier field service management software that handles the basics (scheduling, dispatching, estimates, invoicing, and CRM) reasonably well. Customer support is genuinely helpful, and the interface is clean enough that your team won’t need weeks of training.

But the gaps become obvious once you start scaling. No AI-powered dispatching, limited automation, an unreliable offline mode, and pricing that’s deliberately hidden behind a sales wall. For a small crew of 2-10 technicians who just need to get off whiteboards and spreadsheets, it works. For anything beyond that, the cracks show.

FieldPulse is probably NOT for you if:

• You need AI scheduling that auto-assigns the right tech to the right job
• Your team has 15+ technicians, and you need the software to scale with you
• You want to see pricing before committing to a sales call
• You depend on QuickBooks Desktop (the sync is buggy)
• You need a reliable mobile app for crews working in areas with poor cell coverage

At a Glance: FieldPulse Quick Facts

Metric	Details
Founded	2015 (Dallas, Texas)
Funding	$79M total ($50M Series C in August 2025)
Starting Price	~$89/month (first user) + ~$30/user/month
Pricing Model	Custom quotes, must contact sales
Free Trial	14 days (no credit card required)
Payment Processing	2.9% per transaction (via Square)
iOS App Rating	4.1/5 (107 ratings)
Android App	1,000+ downloads
Capterra Rating	4.6/5 (308 reviews)
G2 Rating	4.7/5
GetApp Rating	4.6/5 (377 reviews)
BBB Listing	Not listed / Not accredited
Best For	HVAC, plumbing, electrical, general contractors (2-15 technicians)
Not Ideal For	Teams 15+, project-based work, businesses needing AI dispatching
Key Integrations	QuickBooks Online, QuickBooks Desktop, Xero, Zapier, CompanyCam, Google Calendar, Mailchimp
Recent Updates	Operator AI, Chat AI, Fleet Tracking, Sales Suite, PDF Form Filler

What Is FieldPulse?

FieldPulse is a cloud-based field service management platform built for trades businesses, primarily HVAC, plumbing, electrical, and general contracting. Founded in 2015 in Dallas, Texas, it started as a simple scheduling and invoicing tool and has grown into a full operational suite covering CRM, estimates, dispatching, mobile workforce management, and (more recently) AI-powered features.

The platform targets small to mid-sized service businesses, typically with 2-15 technicians who are upgrading from paper systems, spreadsheets, or basic tools like Google Calendar and QuickBooks alone. Think of it as the “mid-tier” option: more capable than Jobber for small shops, less complex (and less expensive) than ServiceTitan for enterprise operations.

After raising $50 million in Series C funding in August 2025, FieldPulse has been expanding rapidly into AI (Operator AI, Chat AI), fleet management, and sales tools. But the core platform still reflects its small-business roots, which is both its strength (simplicity) and limitation (it doesn’t scale gracefully).

What’s New in FieldPulse 2026

FieldPulse has been busy. They raised a $50 million Series C in August 2025, led by Fulcrum Equity Partners and Catalyst Investors, bringing total funding to roughly $79 million. That money is going into AI features and platform expansion. 

Here’s what’s changed.

1. Operator AI: 24/7 AI Voice Dispatcher

FieldPulse’s biggest 2025-2026 launch. Operator AI is an AI voice receptionist that answers calls when your team can’t, whether after hours, during peak times, or when calls get declined. It qualifies leads, books jobs directly into FieldPulse’s calendar, and sends SMS/email confirmations to technicians.

The good: It actually works for basic call handling and can prioritize urgent requests (like a “burst pipe” or “broken AC”). Supports 30+ languages. Smart call routing with customizable phone trees.

The catch: It’s an add-on with undisclosed pricing, so it adds to your monthly bill. And while it handles routine calls well, complex scenarios still need a human. It’s a bolt-on feature, not a native AI engine, unlike modern built-in AI dispatch systems, which are baked into the core platform.

2. Chat AI: Website Chatbot

Works alongside Operator AI as a 24/7 website chatbot. Captures leads, answers FAQs, schedules appointments, and hands off to Operator AI or a human agent when needed. Auto-matches your brand colors and logo. Together, Operator AI and Chat AI form what FieldPulse calls “Field Intelligence.”

3. Fleet Tracking with AI Dashcam

GPS fleet tracking powered by Azuga is priced at roughly $30 per vehicle per month. Real-time GPS updates every minute, AI dashcam integration through Surfsight for video monitoring, driver performance scoring (speeding, hard braking, distracted driving), geofencing, and vehicle maintenance reminders. Available in the US, Canada, and Australia.

4. Sales Suite (Pricebook + Dynamic Proposals)

A flat-rate pricing tool (Pricebook) with standardized pricing for services, materials, and labor. The Dynamic Proposals feature lets you create polished customer-facing proposals with cover pages, photos, reviews, and “Good, Better, Best” pricing options. You can import your existing pricebook from Excel or CSV.

5. PDF Form Filler

Import PDF or image files as form backgrounds, place fields anywhere, set required vs. optional fields, and have customers or technicians fill and sign digitally on web or mobile.

Do These Updates Fix the Core Issues?

Honest answer: partially. Operator AI addresses the after-hours gap, and Fleet Tracking is genuinely useful for teams with vehicles. But the fundamental limitations remain: no intelligent tech-matching for dispatching, no real workflow automation that runs without manual intervention, and still no public pricing. The AI features are add-ons, not built-in, which means more monthly cost on top of an already opaque pricing structure.

The Good and The Bad: FieldPulse Pros & Cons  

What Works

• Exceptional customer support, consistently rated 9.6/10. Real humans who respond quickly, know the product, and actually help. This is FieldPulse’s single biggest strength.
• Clean scheduling interface, the dispatch board is visual, intuitive, and easy to learn. Your team won’t need weeks of training.
• Solid for small crews, if you have 2-10 technicians and just need scheduling, invoicing, and CRM in one place, it covers the basics well.
• Comprehensive feature set expanding rapidly, Operator AI, Fleet Tracking, VoIP, and Sales Suite show they’re investing in the product.
• Good QuickBooks Online sync, the two-way sync with QBO works reliably for most users.
• 14-day free trial with no credit card, you can test it risk-free before committing.

What Falls Short

• No transparent pricing; you must sit through a sales call. Users report price increases after the first year, and budgeting is nearly impossible.
• Add-on fatigue, core features like business phone lines, AI dispatching, and fleet tracking all cost extra. One user reported spending $1,000+ just on add-ons for basic communication.
• Limited automation, workflow automation is basic compared to competitors. No automated follow-ups, no smart reminders that trigger on their own, no rule-based customer segmentation.
• QuickBooks Desktop sync is unreliable, the web connector creates duplicate entries, fails silently, and requires manual intervention. QBO works fine; Desktop is a headache.
• Offline mode doesn’t actually work; multiple users report data loss in areas with poor cell coverage. For field teams in basements, rural areas, or inside buildings, this is a dealbreaker.
• Mobile app needs work, iOS rated 4.1/5 on just 107 ratings. Users complain about too many taps, a cramped interface, and photo upload failures on newer Android versions.
• Scales poorly past 15 technicians, designed for small teams. Once you grow beyond 15 techs, the lack of intelligent routing, limited reporting, and manual dispatching become bottlenecks.

Who Is FieldPulse For?

FieldPulse is a Good Fit If You…

• Run a small field service crew (2-10 technicians) upgrading from paper, spreadsheets, or basic tools
• Value responsive customer support. FieldPulse’s support team is genuinely one of the best in the industry
• Need a clean, straightforward scheduling and invoicing tool that doesn’t overwhelm your team
• Primarily serve residential customers in HVAC, plumbing, or electrical
• Can afford to call sales for a custom quote and negotiate pricing
• Don’t need advanced automation or AI-powered dispatching

FieldPulse is NOT a Good Fit If You…

• Have 15+ technicians. The platform starts straining at scale
• Want AI-powered scheduling that auto-assigns the right tech based on skills, location, and availability
• Depend on QuickBooks Desktop (the web connector sync is unreliable, with duplicate entries and manual fixes)
• Need a reliable offline mode for crews in rural areas or basements with poor cell coverage
• Want to see pricing before talking to sales
• Require deep workflow automation that handles follow-ups, reminders, and status changes without manual input
• Need multi-currency support for international operations
• Run project-based work (construction, large remodels). FieldPulse is built for time-and-material service calls

FieldPulse Pricing: What You’ll Actually Pay

Pricing is the single biggest frustration people have with FieldPulse. Every plan requires a custom quote, and users consistently report that the final cost is higher than expected once add-ons are factored in.

Pricing Plans Breakdown

Plan	Estimated Cost/Month	What’s Included
Essentials	~$89/month base + ~$30/user	Customer management, scheduling & dispatching, work orders, estimates & invoices, mobile app, basic workflow automation
Professional	Custom quote (higher base)	Everything in Essentials + project management, QuickBooks sync, and advanced workflow automation
Enterprise	Custom quote	Everything in Professional + multi-location management, open API access, priority support

The Hidden Costs Nobody Tells You About

This is where FieldPulse gets expensive. The base plan covers the basics, but most teams need at least one or two of these add-ons, and they all cost extra.

Add-On	Estimated Price	What It Does
Operator AI (24/7 AI Dispatcher)	Additional monthly fee (not disclosed)	An AI voice receptionist that answers calls and books jobs after hours
Chat AI (Website Chatbot)	Additional monthly fee	24/7 chatbot for lead capture and scheduling
Engage VoIP Phone System	Additional monthly fee	Business phone lines so techs don’t use personal numbers
Fleet Tracking (via Azuga)	~$30/vehicle/month	GPS tracking with AI dashcam integration
Sales Suite (Pricebook + Proposals)	Additional monthly fee	Flat-rate pricing tool and dynamic customer proposals
PDF Form Filler	Additional monthly fee	Digital forms with fill-and-sign capability
Payment Processing	2.9% per transaction (via Square)	Credit card processing on invoices

One Capterra reviewer put it bluntly: “Marketing makes the software seem top-tier but doesn’t disclose you need add-ons for basic functionality like calling, texting, and emailing. I spent over $1,000 in add-ons.”

Real-World Cost Example: A 5-Tech Plumbing Team

Let’s do the math for a plumbing company with 5 technicians that needs scheduling, invoicing, QuickBooks sync, and a business phone line.

Cost Item	Estimated Monthly Cost	Estimated Annual Cost
Professional Plan (base)	~$99	~$1,188
4 Additional Users ($30 each)	~$120	~$1,440
Engage VoIP (estimated)	~$50-100	~$600-1,200
Payment Processing (2.9% on ~$40K/mo revenue)	~$1,160	~$13,920
Total (before Fleet Tracking)	~$1,429-1,479	~$17,148-17,748
Add Fleet Tracking (5 vehicles)	+$150	+$1,800
Total with Fleet Tracking	~$1,579-1,629	~$18,948-19,548

That’s roughly $19,000 a year for a 5-person plumbing team, and that’s a conservative estimate without Operator AI or Sales Suite.

Cost Comparison: FieldPulse vs. Alternatives (5-Tech Team, Year 1)

Platform	Estimated Monthly Cost	Annual Cost	Transparent Pricing?
FieldPulse	~$250-350 (before add-ons)	~$3,000-4,200 base	No (sales call required)
FieldCamp	Starts at $0 (free plan available)	Varies by plan	Yes
Housecall Pro	$59-$199/month	~$708-2,388	Yes
Jobber	$69-$349/month	~$828-4,188	Yes
ServiceTitan	$250-500+/tech/month	$15,000-30,000+	No

Note: FieldPulse costs above represent base plan + per-user fees only. Add-on costs vary and push the total higher.

Is FieldPulse Worth the Price?

For a small team that just needs to move from paper to digital, the Essentials plan is reasonable. But the moment you need QuickBooks integration, a business phone system, or any AI features, the add-on costs stack up fast. The lack of pricing transparency makes it hard to budget, and several users report unexpected price increases after the first year.

FieldPulse Features Review: What Works and What Doesn’t

We evaluated each major feature area independently. Here’s the honest breakdown.

Feature	Verdict	Rating
Scheduling & Dispatching	Solid basics, no intelligence	7.5/10
Mobile App	Functional but frustrating	5.5/10
Estimates, Quotes & Invoicing	Gets the job done	7.0/10
CRM & Customer Management	Basic but usable	6.5/10
Integrations	Mixed: QBO good, Desktop bad	6.0/10
Reporting & Analytics	Cumbersome and limited	5.5/10
Workflow & Automation	The biggest gap	5.0/10

1. Scheduling & Dispatching: 7.5/10

FieldPulse’s dispatch board is clean and visual. Drag-and-drop scheduling, color-coded job statuses, and a calendar view that’s easy to read. For a dispatcher managing 5-10 technicians in a single service area, it works well.

What works: The interface is intuitive. You can see who’s available, drag a job to a tech, and move on. Job details, customer history, and addresses are accessible from the calendar view. The dispatch calendar concept is well-executed.

What falls short: Everything is manual. There’s no intelligent routing. You decide which tech goes where, every time. No auto-assignment based on skills, proximity, or route optimization. No traffic-aware scheduling. For a 5-person team, the manual approach is manageable. For 15+ techs across a metro area, you’re burning dispatcher hours on decisions that AI should handle.

2. FieldPulse Mobile App: 5.5/10

The mobile app is where field service software lives or dies. Your technicians need to view schedules, update job statuses, capture photos, collect signatures, and send invoices, all from their phone, often in areas with spotty connectivity.

What works: The app covers the basics. Techs can see their daily schedule, update job statuses, create invoices, and access customer details. The new “Clear Path” feature creates custom workflows with a focused view for technicians, reducing clutter.

What falls short: The iOS app has a 4.1/5 rating on just 107 reviews, which is mediocre for a mobile-first industry. Android has only 1,000+ downloads, which is extremely low. Users report:

• Too many taps to complete simple actions
• Cramped interface on smaller screens
• Photo uploads failing after Android updates
• Offline mode that doesn’t reliably save data
• One recent review: “They disabled every feature you need to use the app… now I can’t find any client records unless I know the first and last name.”

For comparison, Housecall Pro’s mobile app has 4.5+ ratings on both platforms with tens of thousands of reviews. The gap is significant.

3. Estimates, Quotes & Invoicing: 7.0/10

Creating estimates and converting them to invoices is core functionality, and FieldPulse handles it adequately.

What works: You can build estimates with line items, send them to customers for approval, and convert approved estimates into invoices with one click. The new Sales Suite adds “Good, Better, Best” proposal options with branded cover pages. Payment collection through Square (2.9% fee) is straightforward.

What falls short: No line item grouping in quotes, a feature competitors offer. The estimate-to-job-to-invoice workflow feels clunky compared to tools like FieldCamp’s estimate management, where the entire flow is seamless. Custom font sizes for PDFs were only added in May 2025, suggesting the invoicing module has historically been neglected. No multi-currency support.

4. CRM & Customer Management: 6.5/10

FieldPulse includes a built-in CRM that stores customer information, job history, property details, and communication records.

What works: Customer records are linked to jobs, estimates, and invoices. You can add notes, track communication history, and see a customer’s full job history in one place. The pipeline management feature helps track leads from first contact to closed deal. Pipeline management is a useful concept when done well.

What falls short: It’s not a real CRM in the way HubSpot or even FieldCamp’s client management system is. You can’t see all customer communications (calls, texts, emails) in a single threaded view. No automated customer segmentation. No triggered follow-ups based on customer behavior. It’s essentially a customer database with notes: functional, but not intelligent.

5. Integrations: 6.0/10

FieldPulse integrates with a decent range of third-party tools, but the quality varies wildly depending on which integration you’re using.

What works:

• QuickBooks Online: Two-way sync works reliably for most users. Invoices, payments, and customer data flow between systems.
• Zapier: Opens up connections to thousands of apps for teams willing to build automations.
• CompanyCam: Geotagged photos synced directly to job records (added 2025).
• Mailchimp: Self-serve email marketing integration (added January 2025).
• Google Calendar: Basic calendar sync for scheduling visibility.

What falls short:

• QuickBooks Desktop: This is a known pain point. The web connector creates duplicate entries, fails to sync consistently, and requires manual intervention to fix. Multiple Capterra and G2 reviewers cite this as their #1 frustration. If your accounting runs on QB Desktop, think carefully before committing.
• No native Stripe integration: Payment processing is limited to Square at 2.9%. 
• No native Gmail integration: For a platform targeting small businesses, the lack of direct email integration without add-ons (Engage VoIP costs extra) is surprising. 

Full integration list: QuickBooks Online, QuickBooks Desktop, Xero, MYOB, Zapier, Mailchimp, CompanyCam, Google Calendar, NiceJob, Ruby Receptionist, AnswerForce, Azuga (Fleet), Wisetack, and a handful of industry-specific partners.

6. Reporting & Analytics: 5.5/10

If you’re making business decisions based on data, FieldPulse’s reporting will leave you frustrated.

What works: Basic reports exist: revenue tracking, job completion rates, technician performance summaries. You can see high-level metrics like total revenue, open invoices, and jobs completed per period.

What falls short: Too many steps and filters to pull simple reports. No customizable dashboard that shows you KPIs at a glance. No technician profitability analysis. No marketing attribution (unless you pay for add-ons). Exporting data for external analysis is cumbersome. Compare this to FieldCamp’s custom dashboard builder or analytics suite, and the gap is clear.

7. Workflow & Automation: 5.0/10

This is FieldPulse’s biggest weakness, and the one most likely to drive growing businesses to competitors.

What works: Basic workflow automation exists on the Professional and Enterprise plans. You can set up simple if-then rules, like changing a job status when an invoice is paid, or sending a notification when a job is assigned.

What falls short: There’s no real automation engine. No automated follow-ups that trigger based on time delays or customer actions. No recurring job automation. No smart reminders. No rule-based customer segmentation. Everything that should run in the background still requires someone to click a button.

For a business trying to scale, this is the bottleneck. Every manual step (assigning a tech, sending a follow-up, updating a status, reminding a customer) eats time. Modern field service software like FieldCamp workflow builder handles these automatically using pre-built templates that you can customize.

Is FieldPulse Right for Your Trade?

FieldPulse markets to a broad range of trades, but it works significantly better for some industries than others. Here’s our honest assessment based on user reviews and feature analysis.

FieldPulse for HVAC Companies

Fit: 7/10. FieldPulse handles HVAC service calls well. Scheduling, dispatching, and invoicing cover the daily workflow for residential HVAC work. The new Operator AI is genuinely useful for after-hours emergency calls (burst pipes, broken AC).

What’s missing: No equipment tracking or maintenance history per unit. No automated maintenance reminder scheduling. No integration with HVAC-specific tools. If you handle commercial HVAC with preventive maintenance contracts, you’ll outgrow it. For a simple residential HVAC operation, it’s adequate.

FieldPulse for Plumbing Businesses

Fit: 6.5/10. Good for straightforward plumbing service calls: clearing drains, fixing leaks, and water heater installs. The estimate-to-invoice flow works fine for standard jobs.

What’s missing: No project management for larger plumbing jobs (bathroom remodels, new construction rough-ins). No recurring service automation for maintenance plans. QuickBooks Desktop sync issues hit plumbing shops hard since many still use Desktop. If you’re a plumbing business doing both service and project work, the limitations will frustrate you.

FieldPulse for Electricians

Fit: 6/10. Functional for residential electrical service calls. Panel upgrades, outlet installs, and troubleshooting: the scheduling and invoicing handle these fine.

What’s missing: No permit tracking or code compliance features. No electrical load calculation tools. Commercial electricians work with multi-phase projects, which don’t fit the platform’s service-call-oriented design. No inventory tracking for wire, breakers, and parts that electricians burn through.

FieldPulse for Landscaping & Lawn Care

Fit: 5.5/10. The weakest fit among the major trades. Landscaping and lawn care businesses live and die on recurring schedules and route optimization, neither of which FieldPulse does well.

What’s missing: No recurring service automation. No route optimization to minimize drive time between lawn mowing jobs. No crew scheduling (assigning 3-person crews to a property, not just individual techs). No seasonal pricing adjustments. FieldCamp’s route optimization and AI scheduling solve exactly these problems.

FieldPulse for Cleaning, Roofing & Other Trades

Cleaning businesses (fit: 5.5/10): No recurring schedule automation, which is the core need for cleaning services. No supply tracking. No room-by-room checklists.

Roofing (fit: 5/10): FieldPulse themselves acknowledge they’re not built for project-based work. Roofing involves multi-day jobs, material ordering, and subcontractor coordination, none of which FieldPulse handles well. Look at FieldCamp’s multi-day job management instead.

Pool service (fit: 5/10): No chemical tracking, no route optimization for route-based pool service, no recurring visit automation.

Auto detailing (fit: 5/10): Basic job management only. No appointment booking for fixed-location work. No package-based pricing support.

Pest control (fit: 6/10): Serviceable for basic pest control scheduling and invoicing. Misses recurring service automation and regulatory compliance tracking.

What Real Users Say About FieldPulse

Review Scores Summary

Platform	Rating	Review Count
Capterra	4.6/5	308 reviews
G2	4.7/5	N/A
GetApp	4.6/5	377 reviews
iOS App Store	4.1/5	107 ratings
Android (Google Play)	N/A	1,000+ downloads
BBB	Not Listed	No profile

Aggregate satisfaction: ~93% across 681 reviews on Capterra, G2, and GetApp.

What Users Love

“The customer support is absolutely incredible. Any time I’ve had a question, I get a real human within minutes, not days. That’s rare in this industry.” (Capterra Review, HVAC business owner)

“We went from sticky notes and a whiteboard to having everything in one place. Scheduling, invoicing, and customer info, my dispatcher can handle it all from one screen.” (GetApp Review, electrical contractor)

“The onboarding was smooth. They walked us through everything and we were up and running in about a week. Way easier than ServiceTitan.” (G2 Review, plumbing company, 6 technicians)

What Users Complain About

“Marketing makes software seem top-tier but doesn’t disclose you need add-ons for basic functionality. I spent over $1,000 in add-ons for calling, texting, and emailing.” (Capterra Review, October 2025)

“Ever since the Android 16 update, photos won’t upload into the app. For a field service app, not being able to take job photos is a dealbreaker.” (Google Play Review, February 2025)

“The QuickBooks Desktop integration is a nightmare. Duplicate entries, sync failures, and I end up fixing things manually every week. QBO works fine, Desktop absolutely does not.” (Capterra Review, 2025)

“Offline mode is supposed to work, but it doesn’t. My guys lose data every time they go into a basement or rural area with no signal. We’ve lost job notes and photos multiple times.” (Software Advice Review, 2025)

The Reddit Consensus

Here’s something interesting: FieldPulse has virtually no Reddit presence. Searches across r/HVAC, r/Plumbing, r/electricians, and r/sweatystartup (the subreddits where field service pros actually discuss software) return almost no FieldPulse mentions.

Compare that to Jobber and Housecall Pro, which get discussed regularly with strong organic advocacy. This isn’t necessarily a negative reflection on the product itself, but it does suggest that FieldPulse hasn’t built the kind of grassroots community that drives word-of-mouth growth. When pros recommend software to each other on Reddit, FieldPulse rarely comes up.

Quick Decision Matrix: Which Tool Fits Your Situation? 

Not sure if FieldPulse is the right fit? Use this to cut through the noise.

If this describes you…	Consider this instead
Small team (2-10 techs), just need to get off paper, value great support	FieldPulse might actually work for you
Want AI-powered dispatching that auto-assigns the right tech	FieldCamp, AI dispatch is built into the core platform
Need the best mobile app experience for field techs	Housecall Pro, 4.5+ rated mobile app
Enterprise operation with 50+ techs and $5M+ revenue	ServiceTitan, built for scale (but expensive)
Want the most affordable all-around FSM for a small shop	Jobber, starts at $69/month, with transparent pricing
Run a landscaping or lawn care business with recurring routes	FieldCamp, route optimization + recurring automation
Need transparent pricing without a sales call	FieldCamp and Jobber both publish pricing publicly
Currently on FieldPulse and frustrated with scaling limitations	FieldCamp, built to grow with you from 1 to 100+ techs

FieldPulse vs FieldCamp: Side-by-Side Comparison 

This is the comparison that matters if you’re evaluating both platforms. We’ve kept it honest. FieldPulse wins in some areas.

Feature	FieldPulse	FieldCamp
Starting Price	~$89/month (hidden, requires sales call)	Free plan available (see pricing)
Pricing Transparency	Must contact sales	Published publicly
AI Dispatching	Manual drag-and-drop only	AI auto-assigns based on skills, location, and availability
Workflow Automation	Basic (Pro plan and above)	Built-in automation with pre-built templates
Route Optimization	Not available	AI-powered route optimization
Mobile App Rating	iOS 4.1/5 (107 ratings)	Download and compare
Offline Mode	Unreliable (data loss reported)	Designed for field reliability
QuickBooks Online Sync	Works well	Available
QuickBooks Desktop Sync	Buggy (duplicate entries, manual fixes)	Check current status
Multi-Location Support	Enterprise plan only	Available on growth plans
Scaling Capacity	Best for 2-15 techs	Built for 1-100+ techs
Free Trial	14 days	Available
Customer Support	Excellent (9.6/10 rating)	Dedicated success team
Online Booking	Available	Built-in booking widget
Inventory Management	Basic	Full inventory system
Contract Required	Varies by plan (get terms in writing)	Flexible, cancel anytime
VoIP / Business Phone	Engage (paid add-on)	Built-in calling and messaging
AI Features	Operator AI and Chat AI (paid add-ons)	AI Command Centre is built into every plan

Where FieldPulse wins: Customer support quality and onboarding experience. If you value having a real person who picks up the phone and walks you through setup, FieldPulse delivers.

Where FieldCamp wins: Everything else: pricing transparency, AI-powered dispatching, workflow automation, route optimization, scaling capacity, and built-in communication tools without add-on fees.

Best FieldPulse Alternatives in 2026

1. FieldCamp: Best for AI-Powered Automation & Transparent Pricing

FieldCamp is the alternative that addresses FieldPulse’s biggest gaps head-on. AI dispatching that auto-assigns technicians based on skills, location, and availability. Workflow automation with pre-built templates that handle follow-ups, status updates, and reminders automatically. Route optimization that actually works. 

For teams frustrated by FieldPulse’s manual-everything approach and hidden pricing, FieldCamp is the natural next step. It’s built to scale from solo operators through small teams to growing businesses with 100+ technicians.

Best for: Teams that need AI scheduling, automation, and the ability to scale without hitting a ceiling.

See how FieldCamp compares, book a demo

2. Housecall Pro: Best Mobile App Experience

If mobile app quality is your top priority, Housecall Pro has the best field app in the industry: 4.5+ ratings on both iOS and Android with tens of thousands of reviews. The interface is clean, fast, and designed for technicians who need to work from their phone all day. Pricing is transparent at $59-$199/month.

The catch: Automation and AI features lag behind FieldCamp. No AI dispatching. Limited workflow customization.

Best for: Mobile-first teams that want the simplest, most polished technician experience.

Read our full Housecall Pro review or see Housecall Pro alternatives.

3. ServiceTitan: Best for Enterprise Operations

If you have 20+ technicians, $5M+ revenue, and the budget for a premium platform, ServiceTitan is the industry heavyweight. Deep reporting, powerful dispatch, marketing attribution, and a comprehensive all-in-one suite. But expect to pay $250-500+/technician/month plus $5,000-50,000+ for implementation.

The catch: Brutal onboarding (months, not days), steep learning curve, and costs that can exceed $60,000 in year one for a 10-tech team.

Best for: Large, established businesses that have outgrown mid-tier tools and have the budget for enterprise software.

Read our full ServiceTitan review or see ServiceTitan alternatives.

4. Jobber: Best All-Around for Budget-Conscious SMBs

Jobber is the most popular FSM for small businesses, with transparent pricing from $69-$349/month. Clean interface, solid mobile app, and good enough for teams of 1-15 who need the basics without complexity. Their client hub and automated quoting are standout features.

The catch: Limited automation compared to FieldCamp. No AI dispatching. Reporting is basic. You’ll outgrow it if you scale past 15-20 techs.

Best for: Solo operators and small teams who want the simplest, most affordable path off paper.

Read our full Jobber review or see Jobber alternatives.

Ready to Switch from FieldPulse?

If you’re currently on FieldPulse and hitting the limitations (manual dispatching burning hours, add-on costs creeping up, offline mode losing data, or you’re just tired of not knowing what your bill will be next month), switching is easier than you think.

What you can migrate to FieldCamp:

• Customer records and contact details (import guide)
• Job history and service records
• Estimates and invoice templates
• Team member accounts and permissions (team setup guide)
• Product and service catalogs (products & services guide)

How long it takes: Most teams are fully migrated and operational on FieldCamp within days, not weeks or months. The getting started guide walks you through every step.

No long-term commitment: FieldCamp offers flexible plans. If it’s not the right fit, you’re not locked into a 12-month contract.

FieldPulse in One Sentence 

FieldPulse is a solid, support-backed field service tool for small teams of 2-15 technicians who need the basics, but its hidden pricing, limited automation, unreliable offline mode, and manual-everything approach make it a hard sell for anyone planning to grow.

The Bottom Line: Should You Use FieldPulse?

Our Rating: 7.2/10

FieldPulse is not a bad product. The customer support genuinely deserves the praise it gets. The scheduling interface is clean. The free trial lets you test before committing. And for a small shop with 5-8 technicians doing residential service calls, it can absolutely get the job done.

But “getting the job done” and “helping your business grow” are two different things. The moment you need intelligent dispatching, real automation, reliable offline access, or transparent pricing, FieldPulse starts falling short. The $50M Series C investment and new AI features (Operator AI, Chat AI, Fleet Tracking) show ambition, but these are paid add-ons bolted onto a platform that still requires manual intervention for most core workflows.

Our Recommendation

Try FieldPulse if: You run a small residential service business (2-10 techs), value excellent customer support, don’t mind calling sales for pricing, and your primary need is replacing paper/spreadsheets with a clean digital tool.

Skip FieldPulse if: You need AI dispatching, workflow automation that actually runs on its own, transparent pricing, reliable offline mode, or a platform that won’t hit a wall at 15 technicians.