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Field ops on autopilot →AI Dispatcher → 1:1 demo

Plumbing

Plumbing software that knows every fixture in every property — down to the serial number.

Property, fixtures, service records, and maintenance plans — all first-class. AI dispatch, recurring maintenance, flat-rate estimates, invoicing, and payments in one platform — the plumbing business software residential and light-commercial plumbers actually run on.

Book a 15-minute callWe'll spin up your data model on the call.
4.8Capterra

Trusted by plumbing shops
from a one-truck plumber to a multi-crew service company.

PlumbingHVACElectricalDrain cleaningWater treatmentLight commercial

01  Your plumbing business, modeled

Every property, fixture, and service record — structured, not a notes field.

FieldCamp models your book of business the way a plumber actually thinks about it: each Property holds its plumbed fixtures and systems, and each fixture carries its own make, model, serial, install date, warranty, and full service history — so the tech who shows up already knows the water heater is out of warranty before they ring the bell. It doubles as your plumbing CRM software — every property, owner, and service plan on one record. Service history rolls up to each fixture automatically, and the moment a maintenance gap opens, FieldCamp flags it and drafts the win-back.

Properties2317 Birchwood Dr
Lapsed
Object modelproperty_profile

2317 Birchwood Dr

Naperville, IL · Owner Karen Delgado

Lapsed
Residential3 fixturesLapsed plan
Zoeller M53 sump pumpSump pumpGood
Watts 009 backflowBackflow assemblyDue soon
Rheem 50-gal water heaterWater heaterOverdue
Service planLapsed

HydroCare Annual · expired ~2 months ago

CoversAnode flush · backflow test · sump check
Win-backReady to renew
Recordfixture_history

Rheem 50-gal water heater

2317 Birchwood Dr · Naperville IL

Overdue
OverviewService recordsFiles
Specs
Fixture typeSelectWater heater
Make / BrandTextRheem
ModelTextXG50T12DM40U0
Serial numberTextRHE0419-8827
Install dateDateApr 12, 2019
Warranty expiryDateApr 2025Expired
Service recordsAnode rod overdue

Apr 12, 2019

New install — Rheem 50-gal gas · Marco DeLuca

No record since install

Anode rod never flushed · — overdue

FieldCamp caught the gap. Warranty expired + anode rod never flushed since 2019 — a water-heater replacement estimate was drafted and the HydroCare win-back queued for Karen's next call.

Linked records

Fixtures link to their property. Open one address and see every system, service plan, and visit in place.

Typed fields

Fixture type, make, model, serial, install date, warranty, anode-flush date — structured fields with real types, never a free-text dump.

Service history

Every visit rolls up to the fixture it touched. Gaps past your threshold raise a flag the tech sees on arrival.

Shared record views

One record per property and fixture — specs, service log, files — the same source your CSRs, dispatchers, and techs work from.

02  Lead & book

Turn every ‘no hot water’ call — into a booked job.

Calls, web forms, and texts land in one inbox. The AI receptionist matches the caller to their property and fixture history, suggests the right job type, and drops a booked visit straight onto the board — no callback, no double entry, no missed emergency.

InboxKaren Delgado
Handled by AI
One thread fromWhatsAppSMSInstagramGoogleWeb

Karen DelgadoNew

2317 Birchwood Dr · Lapsed plan

Phone · Inbound
No hot water since this morning — and the water looks rusty. Can someone come out?

Karen · 4m ago

AI Receptionist · auto-replyHi Karen! I can see your water heater at 2317 Birchwood Dr is overdue for service. I'm booking a Water-heater diagnostic for Thu May 30, 9:00 AM — does that work?
Yes please — thank you!
Online bookingStep 4 of 6
Service area · 60540✓ Naperville
Water-heater diagnostic$129 · 60m
Thu May 309:00 AM ✓
AI extracted95% match
IssueNo hot water + rusty water
FixtureRheem 50-gal water heater
PlanHydroCare · Lapsed
JOB-3817 · Water-heater diagnosticScheduled
AI booked it · matched to 2317 Birchwood Dr0 missed calls

03  Plumbing scheduling & dispatch

Two minutes to fill the board. Then it shows its work.

FieldCamp is plumbing scheduling software with an AI dispatcher that knows the truck is 80% full before adding the next job. It assigns by tech skill — gas lines, water-heater replacement, sewer-camera jetting — plus zone, drive time, and capacity. Every card lands with a one-click reason.

Auto mode fills the week the moment a job is created. Assist mode queues every assignment for your dispatcher to review.

Dispatch · Wed, May 29
TechTruckAMPMCapacity

Marco DeLuca

Truck B · Gas / Water heaters

Water-heater replace

8–11 AM

12m to next

Leak repair

1–2 PM

$2.8K / $3.5K80% full

James Rivera

Truck A · Drain / Sewer

Sewer camera/jetting

9–11 AM

8m to next

Drain cleaning

1–2 PM

$1.7K / $3.0K57% full

Sofia Lin

Truck C · Backflow / Repipe

Backflow test

8–9 AM

17m to next

Fixture install

11–12 PM

$2.2K / $3.0K73% full
Why Marco: certified gas / water heaters · in zone 2 · 80% booked, still has headroom for the replacement.
AI filled the board · 1m 52s0 conflicts

04  Plumbing estimating software

Good, better, best — approved before you leave the driveway.

Build a good-better-best estimate from the flat-rate pricebook — standard tank, 12-year tank, or tankless upgrade — attach the photo, and let the customer approve and e-sign on the spot. It converts to an invoice in one tap. FieldCamp even drafts the quote from what the fixture record already knows.

EstimateEST-4203 · 2317 Birchwood Dr
Sent
Standard tank

$1,840

50-gal gas · 6-yr warranty

Declined
12-year tank★ Best

$2,490

Rheem 50-gal · 12-yr + T&P + pan

✓ Approved · e-signed
Tankless upgrade

$4,180

Navien NPE-180S2 · endless hot water

Approve
12-year tank · line itemspriced from flat-rate pricebook

Rheem Performance Platinum 50-galvia FergusonMk 32%

×1$980

T&P relief valve + expansion tankCode required

×1$210

Drain pan + code-compliant drain

×1$95

Install labor + haul-awayFlat-rate

×3 hr$435

Plumbing diagnostic feeFlat-rate

×1$129
Total · Due on receipt$2,490.00
Drafted from overdue anode flush + expired warranty

05  Plumbing invoicing software

Invoice and collect the moment — the job is done.

Convert the approved quote to an invoice in one click. Collect with Tap-to-Pay, ACH, card, or Apple Pay, store the card on file for plan customers, and watch it sync to QuickBooks — no double entry, no chasing checks.

InvoiceINV-4891
Paid
Invoice paid in full — collected via card-on-file in 22 seconds.

Bill to

Karen & Mike Delgado

2317 Birchwood Dr, Naperville IL

Due

Due on receipt

Rheem Performance Platinum 50-gal

Water-heater replacement · 12-yr tank

$980.00

T&P valve + expansion tank + pan/drain

Code-required accessories

$305.00

Install labor + haul-away

3 hr · Marco DeLuca

$435.00

Plumbing diagnostic fee

Initial visit — waived on replacement

$0.00
Subtotal$1,720.00
IL Sales Tax · 10.25%$176.30
Total$1,896.30
Balance due$0.00
✓ Synced to QuickBooksCard on file · auto-charged

Tap to Pay on iPhone

$1,896.30

2317 Birchwood Dr · INV-4891

PayTap card or phoneACH bank transferCard · •••• 7719

Secured by Stripe

Paid in 22s · synced to QuickBooks

06  Plumbing maintenance software

Maintenance plans that actually get scheduled.

FieldCamp is the plumbing maintenance software that turns service plans into scheduled, recurring revenue. Service plan is a first-class field on the property — Active, Lapsed, or None. Plan visits get scheduled automatically; lapsed plans land in the win-back queue. The AI receptionist knows the plan when they call, and so does the tech in the truck.

Recurring billing, visit chains, and reminder texts are built in — not bolted on through a third-party automation.

Service plans · 412 active

412

Active

34

Lapsed

278

No plan

HydroCare Annual · 1 visit/yr

241 properties · 18 due this month

Active

HydroCare Plus · 2 visits/yr

171 properties · 31 due this month

Active

Lapsed > 6 months

34 properties

Lapsed
49 visits auto-scheduled · next 30 daysWin-back · 34
Recurring visits, auto-booked

07  Capabilities

One plumbing platform — scheduling, CRM, invoicing, and AI.

Reporting, mobile, accounting, and compliance — the rest of the plumbing business software a plumbing company runs on, woven into the same property and fixture records. No swivel-chair between five tools.

Reporting & ask-the-data

  • Business health dashboard
  • Ask-the-data chat (plain English)
  • Tech-by-tech revenue + close-rate
  • Live job-margin + capacity metrics
  • Membership & recurring-revenue view

Mobile & field

  • iOS + Android app — offline-safe
  • GPS tracking + on-my-way text
  • Sewer-camera clips + photos attached to the job
  • Time tracking + clock-in by job
  • Works in the basement with no signal

Pricebook & accounting

  • Flat-rate pricebook of plumbing parts & labor
  • Margin rules + live vendor pricing
  • Customer financing offered inline
  • QuickBooks sync (Online + Desktop)
  • Two-way payouts + deposits

Compliance & custom objects

  • Backflow test certificates tracked per fixture
  • Anode-flush + warranty expiry alerts
  • Water-shutoff location notes per property
  • Any custom field, object, or workflow
  • Same dispatch board, same reports

08  Why it matters

Three reasons plumbing shops switch. And stay.

01

Every property has a story.

When the call comes in, the tech sees every fixture, every service, every warranty on that address — including the water-shutoff location — without scrolling through a notes field. Diagnoses get faster. Upsells get smarter.

02

Maintenance plans pay for themselves.

Plan status is a real field, not a tag. Visits chain. Lapsed plans land in a win-back queue. The AI receptionist upsells the right plan based on fixture age and overdue service tasks it can see.

03

Built around your shop, not theirs.

Need backflow certificates, anode-flush alerts, or sewer-camera job types? Add a custom object — same engine, same dispatch board, same reports. It's the plumbing field service software that scales from a one-truck plumber to a multi-crew service company, with no separate compliance product to license.

10  FAQ

Common questions plumbing owners ask.

Plumbing software is all-in-one plumbing business software that runs your entire job lifecycle — booking calls, scheduling and dispatching techs, building quotes, invoicing and taking payment, and managing recurring maintenance plans — from one place. FieldCamp also tracks every property's fixtures and systems (water heaters, backflows, sump pumps) with make, model, serial, warranty, and full service history, so your team always knows what's installed before they arrive.

Yes. FieldCamp is built to scale from a single owner-operator to a multi-crew plumbing company. A solo plumber can run the whole business — calls, scheduling, on-site quotes, card payments, and reminders — from a phone, with no per-seat surprises as you add techs.

Yes. Each property holds its plumbed fixtures and systems as tracked assets, each with make/brand, model, serial number, install date, warranty expiry, last-service date, and a complete service-record history. Service status flags Good, Due soon, or Overdue so you can spot the next job before the customer calls.

Yes. Build a quote from a saved plumbing price book with Good/Better/Best options (for example standard tank vs. 12-year tank vs. tankless), send it for e-signature on the spot, and the approved estimate converts to an invoice in one click.

Yes. Take credit card or ACH payments in the field, store a card on file, send pay-by-link invoices, and reconcile automatically with QuickBooks. Jobs advance from Completed to Invoiced to Paid without re-keying anything.

Yes. Set up service plans like an annual HydroCare program that auto-generate the next visit and trigger reminders for anode flushes, backflow tests, sump-pump checks, and drain maintenance — turning one-time calls into recurring revenue and reactivating lapsed plans.

Yes. A drag-and-drop board plus map view shows who's free, who's nearby, and who has the right skill, then pushes the address, water-shutoff location, fixture details, and history to the tech's phone. Route optimization and an AI dispatcher help you fit in emergency burst-pipe and after-hours calls.

Get started

Want the best plumbing software built around your shop?

Fifteen minutes. We'll spin up your data model — your service plans, your fixture types, your dispatch rules — on the call.