Singapore/Online Booking

Online Booking · Singapore

Let customers book their own slot.

Free online booking for Singapore service businesses — a hosted booking page and an embeddable booking widget for your website. Postal-code coverage checks, real availability, two-way Google and Outlook sync. No credit card, no booking cap, no trial clock.

Aircon Servicing

Cleaning

Plumbing

Pest Control

Electrical

Landscaping

What Is Online Booking Software for a Singapore Service Business?

What is online booking software?

A page where customers choose a service, see your real availability, and confirm an appointment without calling or messaging anyone.

Three things it has to get right

01

It knows where you go

A coverage check, so nobody books an address you do not serve and you are not declining jobs after the fact.

02

It knows when you are free

Availability that reflects the jobs already on your calendar — not a form that takes any time and hopes.

03

It goes where customers are

A link for your website, a chat bio, an email signature or the bottom of an invoice.

FieldCamp Booking does all three on a free tier with no cap on bookings, and setup is documented end to end.

01   Your booking page

Free Online Booking Page for Singapore Service Businesses

Customers book themselves. Without a single message.

The way most Singapore service businesses take a booking today: open the calendar, read it, then message the customer back with which times are still open. They reply that none of those work. Repeat.

Every business gets a booking page at its own link. Customers choose from the services you actually sell, see the times you are genuinely free, and confirm the appointment themselves — while you are up a ladder or under a sink.

You control which steps a customer sees, and set your own services and durations from your price book. Times you are already booked never appear, so there is nothing to check and nothing to relay.

If enquiries still reach you in a chat first, that is worth solving separately — see handling booking enquiries in chat and keeping track of what was agreed.

fieldcamp.ai/book/your-business

Step 3 of 4 — Choose a service

Aircon servicing · 2 units
Standard chemical clean
90 min
Chemical wash
Deep clean, coils flushed
2 hr
Site inspection or quote
No charge
45 min

Step 4 of 4 — Pick a time

Wed13
Thu14
Fri15
Sat16
Mon18
9:00 AM11:30 AM 2:00 PM4:30 PM
Struck-through times are already booked. They are never offered as available.
your-website.com.sg/services
Aircon servicing across Singapore
Your site, your branding
Book a visit
Book a visitStep 1 of 4

Do we cover you?

520123
Check
Serving Tampines 4 slots this week

The whole install

<script src=”https://fieldcamp.ai/embed.js” data-business=”your-business”></script>

02   On your website

Add a Booking Widget to Your Website in One Line of Code

One line of code. Any site.

Most small operators do not have a developer on call, and the site was often hand-built years ago.

Paste the widget inline on a page, or run it as a button that opens the booking flow in an overlay. One embed snippet does both — the install is documented step by step.

It is plain HTML, so it works on WordPress, Wix, Squarespace, GoDaddy, Shopify or a site you hand-built years ago. No plugin. No developer. Match it to your own logo and colours.

The same booking link works everywhere else you already are — an email signature, a chat bio, or the footer of an invoice.

The widget is free forever. Deposits at booking and dispatch to a crew are the paid platform.

03   Availability that is real

Appointment Scheduling That Knows Your Coverage, Hours and Calendar

Nobody books a job you cannot take.

The other half of the problem: bookings get taken in a chat, then copied by hand into a shared Google Calendar — time, place, customer, number. Two places to keep right, one person doing it.

Set the postal sectors you cover and the flow checks the customer before offering a single time, so a Jurong crew is never booked into Changi because the form did not ask.

Set working hours, blackout days and arrival windows and anything outside them disappears too. Or pin exact times instead of windows, if that is how you quote.

Connect Google or Outlook and busy time stops being bookable, in both directions — no second calendar to maintain. Double-booking is blocked by the database itself, not by a warning someone has to read.

Settings — Coverage, hours & calendar
Singapore
Edit

Postal sectors you cover

18 of 82 on
313852535456 606162636465 687275767980
Most jobs Serving Off
52 – 54 · Tampines, Pasir Ris
Bookable, standard windows
Serving
79 – 80 · Changi, Loyang
Never offered a slot
Off

Hours & blackout

Mon – Sat
9:00 AM – 6:00 PM, 30-min buffer
Bookable
9 August
National Day
Blackout

Connected calendars

Google CalendarTwo-way
OutlookTwo-way

Busy time on a connected calendar stops being offered as a slot.

Bookings — Thursday, 14 August
6 confirmed · 1 moved by customer
Export
11:30 AM · Chemical wash
Tampines St 21 · 8123 4567
Confirmed
2:00 PM · Aircon servicing
Jurong West · 9876 5432
Confirmed
3:30 PM · Site inspection
Moved by customer from 9:00 AM
Rescheduled
4:30 PM · Chemical wash
Cancelled by customer
Cancelled
The customer moved one and cancelled the other themselves. Neither came to you as a message to action.

04   Running the day

Every Booking in One List, With Customer Self-Reschedule

Changes handled without you.

Enquiries land at 10pm and 11pm, and in a lot of small Singapore operations it is the owner personally replying to them. Reschedules are worse — they arrive while you are on a job.

A booking page is public, so it does not keep your office hours. An enquiry at 11pm books against the availability you set, and it is on your list when you next open the laptop.

Customers reschedule and cancel themselves. A change does not arrive as a message you have to read, decide on and action while you are on a job.

Every booking sits in one list with the customer’s detail attached, so a job that needs a follow-up is a record rather than something remembered from a chat. The booking documentation covers every setting in full.

05   What free means

What the Free Tier Includes, and What It Does Not

No booking cap. No trial clock.

Most free booking software is a trial that expires, or a teaser that locks the useful half. This is neither. Everything below is on the free tier, with no cap on how many bookings you take.

Your booking page

  • Hosted booking link you can share anywhere
  • Your services, your durations, your prices
  • Logo, colours and step wording you control
  • Built for phones — most customers book on one

On your website

  • Inline booking widget or overlay button
  • One line of embed code, no plugin
  • WordPress, Wix, Squarespace, GoDaddy, Shopify
  • Booking link for email, invoices and bios

Availability that is real

  • Postal-code coverage check before any time shows
  • Working hours, blackout days, arrival windows
  • Google and Outlook sync, both directions
  • Double-booking blocked at the database level

Running the day

  • Every booking in one list with customer detail
  • Customers reschedule or cancel themselves
  • Seven languages, including right-to-left Arabic
  • Bookable by AI assistants through ChatGPT

What is not on the free tier: taking a deposit at the moment of booking, and dispatching the booked job to a crew. Both are part of the platform — see plans and pricing.

06   Every trade

Service Booking Software for Every Singapore Trade

Your services. Your booking flow.

You define what is bookable, so the list matches what you sell at the durations you need. A two-unit aircon service, a chemical wash and a free site inspection can share one page with different lengths and different rules.

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Aircon servicing

Unit counts, chemical wash durations, free site survey.

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Cleaning

One-off deep cleans and recurring residential visits.

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Pest control

Inspection first, treatment booked against the finding.

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Plumbing

Urgent call-outs against a same-day window.

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HDB & condo maintenance

Block and unit captured at the point of booking.

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Refrigeration & cold room

Breakdown triage separated from scheduled maintenance.

07   The platform

Field Service Management Software for Singapore Teams

When the booking is only the first step.

A booking page ends when the appointment is confirmed. If the work after that is the problem — who goes, when, whether they arrived, and whether you got paid — that is the platform.

Scheduling and dispatch

Assign the booked job by skill, coverage zone and availability, including MRT and bus travel time for crews who do not drive. See scheduling and dispatch.

Deposits and invoicing

Collect a deposit at booking, invoice in SGD, and sync payments to your accounting system. See getting paid faster.

A record instead of a chat

Every visit, photo, sign-off and invoice against the customer, searchable — rather than a job that only exists in somebody’s memory of a thread.

Client visibility after the job

Send an existing customer a private link showing their next visit, past jobs and invoices, with no account to create. See the client portal.

Anything the platform does with AI is optional and reviewable — a draft you approve, not an action taken silently on your live schedule. If that is the part you want to interrogate, the AI agents page sets out exactly what triggers what.

08   FAQ

Online Booking in Singapore: Frequently Asked Questions

Questions operators actually ask.

Can customers book without messaging us first?

Yes, that is the whole point of a booking page. The customer picks a service, sees your real availability and confirms. Nothing reaches you until the booking is made, so nobody has to open a calendar, read it, and reply with which times are still open. This is the most common reason Singapore operators set it up: the back-and-forth of asking when you are free and being told that time does not work disappears.

Do bookings that come in after hours still work?

Yes. The booking page does not keep office hours. An enquiry at 11pm books against the availability you configured, and it is waiting for you in the morning without anyone having replied to it. Owners who currently answer their own enquiries late at night stop being the after-hours reply service.

Will online bookings sync with our Google or Outlook calendar?

Yes, in both directions. A booking made on your page blocks the slot on your connected calendar, and time already blocked on that calendar stops being offered on your page. This removes the common double-entry pattern of taking a booking in a chat and then copying the time, place, customer and number into a shared Google Calendar by hand.

Can customers reschedule or cancel themselves?

Yes, and it costs nothing. A customer can move or cancel their own appointment without messaging you, so a change does not arrive as something you have to read and action while you are on a job. Double-booking is prevented at the database level rather than by a warning someone has to notice. Booking steps are configurable.

Can we stop customers booking outside our coverage area?

Yes. Set the postal sectors you serve and the booking flow checks the customer’s postal code before offering any time at all. Someone outside your coverage never reaches a slot picker, so you are not declining jobs after the fact or sending a crew across the island for one visit.

Can we take a deposit when someone books?

Not on the free tier. Deposit collection at the moment of booking is part of the paid platform. It is worth being precise about the sequence, because it is often described the wrong way round: the job is created and scheduled first, then payment is collected. Nothing blocks the job pending payment. See plans and pricing.

Do customers need to create an account or remember a password?

No. Booking collects the details needed for the job and nothing else, with no account to create and no password to reset. The same applies after the job: the client portal opens from a private link you send rather than a login.

Does the booking widget work on WordPress, Wix or Squarespace?

Yes, and on GoDaddy, Shopify or a hand-built site. It is one line of plain HTML that renders inline on a page or as a button that opens the booking flow in an overlay. No plugin and no developer, which matters if your site was hand-built years ago.

Can customers book aircon servicing, cleaning or pest control jobs online?

Yes. You define the services, so the list matches what you actually sell at the durations you actually need. A two-unit aircon service, a chemical wash and a free site inspection can sit on one page at three different lengths, each with its own rules. Each trade has its own hub too — aircon, cleaning, pest control and plumbing.

Is it genuinely free, or is it a trial?

Genuinely free, with no cap on how many bookings you take and no expiry date. The two things that are not free are a deposit collected at the moment of booking, and sending the booked job out to a crew. Both belong to the platform rather than being a locked half of booking.

Can an AI assistant book us on a customer’s behalf?

Yes. The booking flow is reachable by AI assistants through ChatGPT, so a customer who asks an assistant to book an aircon service can be booked without visiting your site. This is about being findable in a place customers increasingly start from. It does not give an assistant any access to your schedule beyond the availability you already publish.

Is FieldCamp eligible for the PSG grant?

The PSG application is currently in progress. Booking itself sits on the free tier, so it is not gated on grant status either way. For where the platform sits, see plans and pricing.

Put online booking on your site today.

It costs nothing, it takes minutes, and the next customer who lands on your website can book instead of messaging you and waiting.