Pest control software for audit-ready visits, without the paperwork

Pest control software is job management software that connects the office and the technicians on one record. It books contract visits and call-outs into one diary, plans routes, records findings, bait point checks and products used on the technician’s phone, keeps visit reports ready for BRCGS and client audits, and sends the invoice to the company that pays, synced to Xero or QuickBooks.

Start with the visit report: it should record findings, products used with quantity and location, and the customer’s signature on site. Then check that it keeps a bait point list for each site, repeats contract visits at the client’s interval (often every four weeks), holds BRCGS, CRRU and COSHH records together for audits, gives clients a portal, and sends VAT invoices to the company that pays, synced to Xero or QuickBooks. Ask two questions up front: does it work offline, and does the app scan bait station barcodes? FieldCamp does neither, so firms that need them should look at a pest-specific tool.

UK pest control firms use either a pest-specific app built around reports, bait stations and site plans, or a general job management tool for scheduling, quotes and invoicing, and many still run on paper or spreadsheets. FieldCamp is job management software set up for pest control, with your visit report and risk assessment as job forms, bait points as records and invoicing synced to Xero or QuickBooks.

Yes. FieldCamp is a pest control CRM and job management software in one. Client, site and bill-payer records, contract visits, visit reports and VAT invoices synced to Xero or QuickBooks sit on one record, from the first call to the paid invoice.

No ready-made template. A pest control service report is the record left after every visit: pest activity found, action taken, products used with quantity and location, recommendations, and the customer’s signature. In FieldCamp it’s built as a job form in your own wording, with photo, signature, checkbox, number and table fields. The technician emails it from the form, and it arrives in the email body with a link to view and print the visit. FieldCamp doesn’t send it automatically when the job closes, and doesn’t generate a PDF file of it.

BRCGS Food Safety expects a documented pest control contract and scope, a risk assessment that sets the number of monitoring points and the visit frequency, a site plan of every device, a report after each visit with findings and recommendations, records of corrective actions, an in-depth assessment by a pest management expert at least once a year, and trend analysis of the results. Check the current issue of the standard for the exact clauses.

A typical pest control audit checklist covers the contract and service scope, the pest risk assessment, a current site plan or location list of every device signed by the site and the contractor, visit reports, recommendations and the actions taken, safety data sheets and COSHH assessments, technician training certificates, bait records and the annual trend analysis.

Pest control trend analysis compares monitoring results across visits, by point, area and pest, to spot rising activity and check that corrective actions worked. BRCGS food sites review it at least once a year. FieldCamp doesn’t draw trend graphs, and answers on a visit form can’t be exported, so keep findings in a records list you set up (point, date, activity), export it to CSV and chart it in a spreadsheet.

Yes. Bait station software keeps every monitoring point as its own record with an ID, type and location, so activity and bait use can be traced to the exact point. In FieldCamp each bait point is a record on the site, findings are logged on every visit, and your drawn site plan is uploaded to the site’s files. FieldCamp doesn’t draw floor plans or heat maps.

No. There’s no barcode or QR scanning in the FieldCamp app. Technicians open the site and pick the point from its list. Firms that need scanning built into the app should look at a pest-specific tool.

Yes, as repeating jobs. Good pest control scheduling software books routine visits on a repeating pattern, keeps them in the same diary as call-outs and reminds the site before each visit. In FieldCamp each visit type repeats at its own interval, including every four weeks, and contract invoices go to the bill-to company per visit, monthly, annually or every few visits. There isn’t a separate contract module: a run ends after a set length of time, such as 12 months, rather than after a number of visits, and you can add a Contract record to track renewal dates.

It’s the code of best practice for professional rodenticide use under the UK Rodenticide Stewardship Regime run by CRRU UK. It covers when rodenticides are justified, recording bait points and the amount of bait laid, environmental risk assessments and permanent baiting, which is continuous rodenticide baiting kept in place to stop re-infestation.

Two changes. First, CRRU UK’s revised permanent-baiting guidance (August 2025) says outdoor permanent baiting should be checked at least every four weeks, products shouldn’t be used beyond 35 days without an evaluation of the infestation and the treatment, and four to six monthly checks with no takes typically mean the bait should be removed. Second, from 1 January 2026, anyone buying or using professional rodenticides needs a certificate from a CRRU UK approved course within the past five years, or an older certificate plus current membership of an approved CPD scheme. FieldCamp books the checks, asks the questions on the visit form and keeps a certificate record for each technician. It doesn’t apply the rules for you, and there’s no automatic reminder when a certificate reaches five years.

The target pest, the products and methods chosen and why, the hazards of each product under COSHH, who and what could be exposed (staff, the public, children, pets and non-target wildlife), the controls in place, and, for outdoor rodenticide use, an environmental risk assessment. In FieldCamp it’s a job form completed on the technician’s phone, kept on the site record and shared with the client through the portal.

Yes. Clients log in to the FieldCamp customer portal with a secure email link, no password needed. They see past and upcoming visits with any files attached, approve estimates, and download the documents you share with them, such as visit reports, method statements and risk assessments.

Yes. FieldCamp’s Android and iOS apps show the technician’s diary, site details and job forms, so the risk assessment and visit report are completed on the phone with photos, checkboxes and a customer signature, then emailed to the client from site. In the office, managers see the same jobs in the diary, and AI Dispatcher suggests the technician by skill, zone and drive time.

Xero, QuickBooks and Wave, yes: invoices and payments sync. There’s no Sage integration.

No. FieldCamp is cloud-based and there’s no offline working mode. The mobile app copes with brief drops in signal, but technicians need a connection to complete and send forms, so it isn’t the right fit for sites with no signal at all.