Change Log

Head to System Settings and enable conflict detection. When you create or update a job, the system checks for scheduling conflicts in real-time. If there’s a conflict, you’ll get a prompt before anything is saved. Fix it on the spot. No more surprises. No more frantic rescheduling. Your schedule stays clean.

• Fixed

  • Resolved issues causing inaccurate job overlap checks.
  • Fixed scheduling discrepancies that allowed overlapping jobs to be saved.
  • Optimized performance during job creation and updates for smoother real-time checks.

• Improvements

  • Added real-time conflict detection to prevent double bookings.
  • New setting in System Settings to enable or disable conflict checks.
  • The system now alerts users instantly when a scheduling overlap occurs.
  • Enhanced job creation and update flow to ensure conflicts are caught before saving.
  • Improved calendar management for cleaner, more accurate scheduling.

Weekly maintenance visits? Monthly service contracts? Our AI now handles recurring job scheduling. Schedule a weekly visit for the next year, and the AI finds the right person (or team) who’s available every single week. It gives you multiple options, ranked by best fit. You pick. The system handles the rest. Recurring jobs just became set-it-and-forget-it easy.

• Fixed

  • Addressed issues with inconsistent recurring job creation across long-term schedules.
  • Fixed assignment errors when staff availability changed mid-schedule.
  • Improved AI matching accuracy to prevent overbooking and conflicts.
  • Enhanced performance and reliability for large recurring job batches.

• Improvements

  • Introduced the AI Scheduling Assistant for automating recurring job scheduling (weekly, monthly, or yearly).
  • AI now selects the best available technician or team for each recurring visit.
  • Provides multiple scheduling options, ranked by best fit and availability.
  • Streamlined recurring maintenance workflows — perfect for long-term service contracts.
  • Simplified set-it-and-forget-it scheduling for ongoing jobs.

Route optimization just got smarter. Previously, route planning was a one-time optimization with no flexibility. Now you get: Timeline View showing your entire day with exact timestamps. Smart Optimization that locks confirmed appointments and adjusts flexible ones around them. Route table view with ETAs, travel duration, and stop sequences. Travel Modes for both driving and transit. Route planning that finally gives you control.

FieldCamp now lets you chat with your files—instantly. Photos from job sites, PDFs of contracts, equipment manuals, compliance documents, product specs. Any file type. Ask questions directly inside any document. Example: “What’s the maintenance schedule in this HVAC manual?” No more searching through folders. No more lost information. Data shouldn’t just be stored—it should be accessible.

We’ve been closing gaps throughout the platform. Fixed issues in product categories, unified inbox, job forms, and mobile app consistency. Tightened permissions across team management, improved the sales pipeline, and resolved visibility issues in estimates and invoices. Each fix gets us closer to a system that just works—no surprises, no friction. The details matter, and we’re sweating them.

Your website gets visitors, but they leave without booking because they can’t reach you when they need service. Our new chat widget fixes that with advanced customization based on your team’s availability, service area restrictions that actually work, quick website integration in minutes, and the ability to share as a direct link. No more missed opportunities. No more “call during business hours” frustration.

Your phone rings at 6 AM. Then again at 7. By 8, you’ve missed 3 potential jobs because you were getting ready. Our AI Receptionist answers every call, books appointments, and handles basic questions while you sleep (or work). We’re giving beta access to select customers who want first dibs on this game-changer.

Our entirely new design is now live for everyone. Not just a fresh coat of paint—we rebuilt everything from the ground up. Cleaner interface that doesn’t overwhelm. Faster load times across the board. Mobile experience that doesn’t make your techs want to quit. Everything you need, nothing you don’t. Log in today. You’ll notice the difference immediately.

Customer calls at the last minute? Emergency comes up? Life happens. Now you can handle it without breaking your entire day with one-click cancellation from mobile app or dispatch board, automatic customer notification with apology and rebooking options, smart rescheduling suggestions based on your availability, and route optimization that automatically adjusts for remaining jobs. What used to be a 20-minute scramble is now a 30-second tap.

Your business grew. Your data grew. But your search was still stuck in the stone age. We rebuilt it from the ground up to handle the volume you’re dealing with now: 10x faster customer lookups, smart suggestions as you type, search by partial addresses, phone numbers, or job details, and results ranked by relevance, not randomness. Find what you need in seconds, not minutes. Even with 50,000+ jobs in your system.

Remember when your techs spent more time driving than working? Those days are over. Our route optimization engine got a complete overhaul. What used to take 20 minutes of mental math now happens in seconds. Your techs get more done. Your fuel costs drop. Your customers get faster service. It’s working like magic because now it actually works.

Monthly maintenance? Weekly service? There’s now a duplicate button on every job. Click. Change the date. Done. Because copying and pasting job details is what software should do, not you.

Head to Settings > Workflow Templates. The one that’ll save your sanity: automatic “technician on the way” messages. Your customers know what’s happening. Your phone stops ringing. You can also automate review requests, payment reminders, appointment confirmations. Each one is something you’re doing manually right now. Or build your own workflow from scratch. Your business, your rules.

You know that thing where a job shows “completed” but still needs invoicing? Or when something’s marked “scheduled” but work already started? Fixed. Jobs now flow through statuses based on what’s actually happening: Draft → Scheduled → In Progress → Completed → Invoiced → Paid. Tech arrives and starts work? Automatically moves to “In Progress.” Invoice sent? Status updates to “Invoiced.” Payment clears? “Paid.” The status you see is the status it actually is.

Remember that permissions matrix that looked like a tax form? Gone. Four roles. That’s it: Admin (Full control), Dispatcher (Manages the board), Tech Pro (Your experienced people), Tech Lite (The new folks). Want your senior tech managing their own schedule? Tech Pro. New hire who needs training wheels? Tech Lite. No more checkbox archaeology.

Simply ask Handy to update, add or delete client details, check today’s appointments, or extract important client information, such as addresses, contact info, past histories and it will deliver the exact results right in front of your eyes. Say goodbye to manual effort—just chat and see FieldCamp managing everything for you.

Whether it’s client details, important notes, tasks, past histories, or appointment schedules, our intelligent search bar makes it simple to find what you need. Context-aware and intent-driven, it delivers precise results and even suggests relevant actions based on your query. Searching has never been smarter or faster.

Any changes made will automatically sync across both platforms, ensuring your schedule stays up-to-date no matter where you are.

You can also filter and sort schedules by Active, Pending, Completed, or All visits, giving you a clear overview of your tasks. Customize your calendar views—switch between Day, Week, Month, or Team views for better visibility and management.

View and manage all client emails in a single inbox with a thread view, making it easy to track conversations. FieldCamp’s AI-powered features also provide context-aware suggestions for quick and intelligent responses. Draft and send emails directly within the FieldCamp platform, saving time and maintaining organized communication without switching between tools.

With Handy, you can interact as though you’re chatting with a friend—just give quick instructions to add, edit, update, or delete customer details. There are no complex processes to follow; simply speak or type what you need, and Handy will handle the rest. Managing your client database has never been this straightforward.

From taps to microfibers, the Products & Services tab gives you full control over what you sell or provide. Whether you’re adjusting prices, organizing inventory, or adding new entries, this section helps you stay organized with filters, sorting, and column customization options. Plus, everything is listed clearly with details like type, price, and duration—making your field operations smoother than ever. Keep your offerings up-to-date without the hassle.

The one-off scheduling option is perfect for non-recurring work—no repetitive setup or unnecessary steps. Add the job, select the client and crew, and you’re all set. FieldCamp keeps everything tracked and organized behind the scenes.

Just choose the job, define the repetition pattern, and FieldCamp automatically adds it to the calendar. No more forgetting tasks or wasting time on manual entry. It’s repeat work, minus the rework.

Assign jobs instantly with drag-and-drop controls. Reschedule in seconds. Avoid overlaps and keep everyone on track—FieldCamp keeps your day in motion with real-time updates and a clean, visual layout.

Add your jobs, assign the crew, and let the system suggest the most efficient sequence. Reduce travel time, cut fuel costs, and increase job completions without breaking a sweat.

Add new opportunities, track conversations, and move deals across stages effortlessly. With drag-and-drop updates and a clear status view, your sales cycle stays fluid and easy to manage.

Update quantities, set low stock alerts, and manage usage across teams in just a few clicks. It’s the easiest way to stay stocked, stay organized, and stay ahead of demand.

Manage permissions, set work schedules, and keep tabs on who’s doing what. FieldCamp makes it simple to lead your crew without micromanagement.

Drag your most-used sections to the top, reorder tools, or simplify your view. Less clutter, faster access, better flow.

Track trends, spot gaps, and make faster decisions backed by real data. Every metric is visual, actionable, and always up to date.

Assign jobs, chat with your team, add job-site photos, check updates, and track progress on the fly. Whether you’re in the office or on-site, your entire operation stays in your pocket.

From digital checklists to customer signatures, everything is filled out and saved in the app. You get consistent, complete records without chasing forms later.