#1 Dispatching Software
The AI Dispatcher that assigns your whole week — by skill, zone, and capacity.
An AI dispatcher trained on your skills, zones, and compliance rules. It auto-assigns every job — or queues suggestions for review. Built for HVAC, plumbing, hood cleaning, pest control — every trade that runs trucks.
Trusted by field service businesses across every trade
— dispatch optimized around your real operation.
96%
less time spent scheduling
35%
less drive time
80%
fewer callbacks
10,000+
options weighed per second
01 AI dispatch board
The AI dispatcher fills the board in two minutes. Then shows its work.
Routing draws lines between pins. FieldCamp knows the truck is 80% full before it adds the next job. Every card lands by skill, zone, and capacity — conflict-free, with the reasoning one click away.
AC Install
Service call
Inspection
Service call
Service call
Panel upgrade
Service call
Maintenance
02 Automated dispatching modes
Hand it the keys. Or keep a hand on the wheel.
In Auto mode, the AI assigns the best tech and slot the moment a job is created. In Assist mode, every job lands in a queue so your dispatcher reviews, edits, and approves before it goes live. Same engine — you decide how much it touches.
| AI Suggestion | Reason | AI Status | Job Status |
|---|---|---|---|
| PK Priya K. | Technician found | Completed | AI Suggested |
| Finding best match… | — | Processing | AI Queued |
| DA Daniel A. | Technician found | Completed | AI Suggested |
03 Dispatch reasoning & transparency
Never a black box. It tells you why.
Tap any assignment and read the reasoning — the matched skill, the zone, the capacity headroom, the time window, the compliance deadline it protected. The AI is trained on your tribal knowledge, not a generic playbook. Disagree? Drag it. It re-checks the whole board.
Priya K. · Truck B
Wed, May 28 · 9:00 AM
- Skill
Holds Cert F — required for inspection
- Zone
Zone 3 — Priya's territory
- Capacity
$3.1K / $3.5K — fits before overload
- Time window
Customer asked 9–11 AM
- Compliance
Annual deadline May 30 — protected
04 Dispatch software capabilities
Everything it weighs before it assigns.
Skills, zones, capacity, and compliance are the core. Around them: the modes, the board, and the guardrails you set — all in one engine.
→ Priya matches all five
What it assigns on
- Technician skills & certifications
- Service zones & territories
- Capacity — dollars and jobs per truck
- Customer time windows
- Compliance & deadline rules
- Drive time between stops
Assign on create — immediate
How it runs
- Auto mode — assign on job creation
- Assist mode — queue for review
- Reasoning behind every assignment
- Conflict-free across the whole board
- Re-checks when you drag a card
The board
- Rows by truck, installer, or crew
- AM/PM, hourly, or custom slots
- Capacity meter — $X / $Y per row
- Color-coded job cards
- Balance column per row
Guardrails you set
- Return home by shift end
- Overtime caps & cost multiplier
- Max drive time per job
- Max jobs on a normal day
- Fuel, depot & dump-stop rules
05 Dispatching vs. routing
The difference between routing and dispatching.
01
Capacity, not just routes.
A router optimizes the line between pins. It doesn't know one more $2,100 install puts Truck B over the day. FieldCamp dispatches on capacity — dollars and jobs per truck — so no one gets overloaded and no slot sits empty.
02
It knows your rules, not a generic playbook.
Trained on your skills, zones, certifications, and the tribal knowledge your best dispatcher carries. Cert F for that inspection. Never two crews at one site. The deadline that can't slip. It dispatches the way you would.
03
Auto when you trust it. Assist when you don't.
Start in Assist mode and approve every suggestion. Flip to Auto for the boards you've stopped second-guessing. The dispatcher decides how much the AI touches — per board, any day.
06 Fits on top of any FSM
Plug it into the FSM you already run. Or run the whole platform.
Already on ServiceTitan, Jobber, Housecall Pro, or Salesforce? Keep it. AI Dispatcher connects via API — it reads your jobs and technicians, optimizes every route and assignment, and pushes the schedule back, with zero disruption. Or run it inside the full FieldCamp suite.
By use case
By industry
07 Field service software platform
Field service dispatch software is one piece. The rest fits the same way.
Every feature is configured around your business — and connected to the same data. Take the whole platform, or just plug in the AI dispatcher.
08 Dispatch software FAQ
Dispatch software — questions, answered.
What is field service dispatch software?
Field service dispatch software assigns jobs to the right technician and time slot, then keeps the field and office in sync. FieldCamp's AI dispatcher goes further than routing: it assigns by skill, service zone, truck capacity, customer time windows, and compliance deadlines together — and shows the reasoning behind every assignment. It runs in Auto Dispatch (assign the moment a job is created) or Assist Dispatch (queue suggestions for a dispatcher to review). Dispatching software like this replaces the whiteboard and the back-and-forth texts with one board the whole shop trusts.
What makes the AI Dispatcher different from a routing tool?
Route optimization draws the most efficient line between stops — it assumes the jobs are already assigned. The AI Dispatcher decides who gets the job in the first place, weighing capacity (dollars and jobs per truck), skills, zones, and compliance. FieldCamp dispatches on capacity — dollars and jobs per truck; it knows a truck is 80% full before adding the next job, and it weighs thousands of options per run. Route optimization then sequences the day once it's assigned.
What is Auto Dispatch vs Assist Dispatch?
Auto Dispatch (Immediate) means the AI automatically suggests the best technician and schedule the moment a job is created. Assist Dispatch (Queue) adds jobs to a queue so your dispatcher can review, edit, and dispatch them to the AI later. You choose the mode, and you can start in Assist and switch to Auto once you trust the suggestions.
Does the dispatch software explain why each job was assigned?
Yes. Every assignment carries its reasoning — the matched skill or certification, the service zone, the remaining capacity, the customer time window, and any compliance deadline it protected. The AI Dispatch list shows the AI Status, the suggested technician, and the reason for each job. If you disagree, drag the card to another tech and the AI re-checks the whole board for conflicts.
Can the AI dispatcher be trained on my rules?
Yes. It's configured around your business — your skills and certifications, your zones, your capacity limits, your shift-end and overtime guardrails, and the tribal knowledge your best dispatcher carries. It dispatches the way your shop would, not by a generic playbook.
Which trades use FieldCamp dispatch software?
HVAC dispatch software, plumbing, hood cleaning, pest control, electrical, solar installation, property management, and more. Any business that runs trucks or crews and assigns work by skill, zone, and capacity benefits from automated dispatching with Auto and Assist modes.
Want a dispatcher that knows your rules?
Book a fifteen-minute call. We’ll map how you dispatch today and train the AI on your skills, zones, capacity, and the rules that can’t slip.
No demo deck. Just your business and ours.